BJ's Restaurant & Brewhouse

We were there celebrating my daughter‘s birthday. I had ordered the ribeye steak and asked for a medium-rare and it came served more like medium-well. It also lacked seasoning and decent flavor. My daughter asked for the ice cream on her Pazooki to be served on the side and it was served on top of the cookie. We ordered two different chicken entrées, and one of them came very dry and overcooked. 

BJ's Restaurant is a great place for everyone, if you are going for lunch or dinner. If you like a gourmet burger or a piled on deep dish pizza or a high-quality French dip roast beef sandwich or just straight forward fantastic food, here is a place you must come and see for yourselves. I personally love thier Strawberry Shortcake Pizookie, but with a chocolate chip cookie instead... like always my sister's and brothers feed your food souls.. God bless

Food: 5

Recommended dishes: Chicken Tortilla Soup, Cobbler, Squid as Food, Cinnamon Toast Crunch Cereal Pizookie, Burger, Hickory Brisket Nachos, Avocado, Mozzarella Sticks, Shrimp Pasta, Pizza, Ahi Tuna Salad, Spring Roll, Clam Chowder, Chicken Wings, Cookie, Monkey Bread Pizookie, Avocado Egg Rolls, Chicken Alfredo, Steak, Nashville Hot Chicken Sandwich

Brittney was very personable and knowledgeable of the lunch specials as well as offered me a taster sample of 2 different hazy ipas for me to choose what was most enjoyable for my palette. A+++ service. Great customer service! Positive experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Our waitress Nevaeh gave us excellent service. Food was good. I had a burger it was good but they forgot to put fried jalapeños on my burger.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Tortilla Soup, Burger, Avocado, Pizza, Monkey Bread Pizookie, Steak

Food was poor quality and not cooked as asked. They called a French dip a Prime Rib sandwich. The meat was sliced thin and over cooked. So was my hamburger.

I just left this establishment this evening due to lack of communication and not being helped I love bjs but I’ve had a few bad experiences tonight in one of them we sat down waiting to be asked our order for drinks no one ever came or introduced them self but yet the people right behind us came way later than us and had already been given their drinks we asked 2 workers if our server was available as we didn’t know who he or she was they said they would look for them never came back to us so we waited a little longer before we got up to leave I did go complain to management a younger women did offer to sit me elsewhere I didn’t get her name but she was nice from the moment we walked in she made conversation with me and my boyfriend about our little one she was very friendly but anyways I didn’t want to be waiting any longer as it is kind of late and my time is precious just like anyone else’s highly disappointed in the lack of service me and my family got today we come here often so it did suck having to leave but I didn’t think it was right that we weren’t even offered a drink the place was not that packed had it been we would have been understanding I’m not sure where our server was if he or she was on break or what but communication is key hoping for a better outcome for any future visits if any.

Service: 1

Briana was excellent with her service and was very joyful.

Atmosphere: 5

Food: 5

Service: 5

Brittney was great, service was fast and food was good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Pizza, Clam Chowder, Chicken Wings, Cookie

I had a wonderful experience thanks to Brittney! We had our work holiday party here and she was kind enough to service us and take a group photo of my staff.

Atmosphere: 5

Food: 5

Service: 5

This place is great. The food was delicious and our server, Britney was super nice and helpful. On thing is that the strawberry shortcake pizuki is way to sweet. Overall I highly recommend this place. Service is great and so is the food.

Atmosphere: 3

Food: 4

Service: 5

Brittney was awesome!!!! So attentive and kind. She went above and beyond for my work holiday lunch!

Atmosphere: 5

Food: 5

Service: 5

Brittney is amazing!!!

Kid-friendliness: ..

Atmosphere: 5

Food: 5

Service: 5

Customer service is excellent, regardless of however busy it is. The food was great! Especially the boneless chicken wings with the Nashville hot sauce. Our family loved coming to BJ's!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings

Briana was our server and she was amazing!!! Even on a super busy Friday night she did great. She kept her cool and was bubbly all night. Would come back and ask for her again and again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, Steak

Love BJs, their food is amazing!! Their deliveries on the other hand.... not so great! We stopped getting deliveries because they always messed up our orders. Order wasn't correct, missing items, etc. After a year or so, we tried again. Ordered a few times, evening was great. Tonight, however, the messed up our order. Got one thing wrong and forgot to add a main meal in the delivery. I called, they wanted to send a gift card (or something like that) but that didnt feed my son who has just traveled out from Arizona. Then they put me on hold for 20 minutes. I finally hung up and called back. Asked for the manager and when he answered, he asked me for my number and asked if he could call me back, that they were very busy. Im sorry but, no! Im a customer to and you messed up my order!! After talking to the manager (Robert) and being told that they would not deliver the items missed, I finally agreed to the gift car, via email. I'm sorry but if I'd been a customer in house, this problem would have been taken care of. If you can't place everything that needs to go into a delivery order, you need to pay for missed items to be delivered. Our order cost a lot of money! You could at least step up and remedy our mistakes! Sorry BJs..... we will not be ordering from you ever again!

Atmosphere: 5

Food: 5

Service: 1