If I could I would give it 0 stars after the poor service and lack of professionalism of the woman who “attended me” if you can call her that. I have never had such bad service Almost every time I stopped by early there was a SUPER KIND old lady who was professional in all the splendor of her word. But this other girl/lady doesn't even greet you when you arrive. He greets you with a face and look that makes you forget why you were there. Then very curt as if you were asking him for a favor or something for free. All that came out of his mouth was “what kind of cheese?” That's all,? I half turned to look to give me my total and very excitedly handing me my ticket # (for this I was still swiping my card on her iPad that she has to charge when the lady turned around and left me there without completely finishing my transaction. Really That for me is a great lack of respect and professionalism and much more so from an already “adult” person. I finished my transaction alone, I pressed the option to print receipt because I stayed there waiting for my receipt for about 2 minutes, standing looking at her, as she said, helping her partner who is behind her, but it only took up her time and she became “busy” to say the least. stuff. And I refer to the evidence, I can give you the exact time that this happened so that you can check how they serve their clients, according to them. I could follow him but the truth is I've wasted enough time with this person that it's not worth it. Oh and finally his appearance, it doesn't help him much to be honest. It seems that they do not take their work seriously and I say TAKE why since management can allow her like this in a professional place that the truth is that physical appearance, hygiene and CUSTOMER SERVICE are the biggest key to success and I feel sorry for her but she It lacks all 3. I really hope that you take these comments into consideration since from what I read, unfortunately I am not the only one who has had this unpleasant service from the same person.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Ham Torta
Armando Palestino
Good food Good service Good atmosphere
Chuii 20
I’ve been here before and like the food but today service was not helpful at all I was asking questions and rudely was told by the woman at the front yes the pictures are there
Service: 1
Marco Ramirez
Solid Tortas ! I recommend 👍🏽
Atmosphere: 4
Food: 5
Service: 4
Gregorio Gutierrez
Very good cakes and very delicious juices and smoothies.
Atmosphere: 5
Food: 5
Service: 5
Isabel González
everything very fresh and delicious ?
Atmosphere: 5
Food: 5
Service: 5
Eduardo Tejeda
The cakes are very delicious and the price is very affordable.
We’ve always love this place, but lately they haven’t been caring much about customer service, and once my dad made a big order and when he arrived they said they decided not to make it because they ran out of a particular ingredient, bolillo I believe, wasting his time instead of calling back or making an effort to correct their mistake. They def lost a long time client with that service and attitude
Atmosphere: 3
Food: 4
Service: 1
hugo fernando loza
Delicious smoothies and cakes!!!
Atmosphere: 5
Food: 5
Service: 5
Dayné Vázquez
Customer service is excellent! Very clean place and 10 food! The cakes are the best!
Atmosphere: 5
Food: 5
Service: 5
VD
The “boss” higher body weight with glasses have a nasty attitude. I asked the cashier about my order delay and cashier followed up with him and he dare to respond, “don’t worry, these orders are paid”. Too much entitlement, too much delay, too much nasty attitude with customers and employees. Customers are the ones holding your business. Show respect!
Atmosphere: 1
Food: 1
Service: 1
Martha Leticia Medina Pinal
I celebrated a friend's birthday and they were delighted with the Hawaiian cakes and the delicious juices, not to mention the smoothies.
If I could I would give it 0 stars after the poor service and lack of professionalism of the woman who “attended me” if you can call her that.
I have never had such bad service
Almost every time I stopped by early there was a SUPER KIND old lady who was professional in all the splendor of her word. But this other girl/lady doesn't even greet you when you arrive. He greets you with a face and look that makes you forget why you were there. Then very curt as if you were asking him for a favor or something for free. All that came out of his mouth was “what kind of cheese?” That's all,? I half turned to look to give me my total and very excitedly handing me my ticket # (for this I was still swiping my card on her iPad that she has to charge when the lady turned around and left me there without completely finishing my transaction. Really That for me is a great lack of respect and professionalism and much more so from an already “adult” person.
I finished my transaction alone, I pressed the option to print receipt because I stayed there waiting for my receipt for about 2 minutes, standing looking at her, as she said, helping her partner who is behind her, but it only took up her time and she became “busy” to say the least. stuff. And I refer to the evidence, I can give you the exact time that this happened so that you can check how they serve their clients, according to them. I could follow him but the truth is I've wasted enough time with this person that it's not worth it. Oh and finally his appearance, it doesn't help him much to be honest. It seems that they do not take their work seriously and I say TAKE why since management can allow her like this in a professional place that the truth is that physical appearance, hygiene and CUSTOMER SERVICE are the biggest key to success and I feel sorry for her but she It lacks all 3. I really hope that you take these comments into consideration since from what I read, unfortunately I am not the only one who has had this unpleasant service from the same person.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Ham Torta
Good food
Good service
Good atmosphere
I’ve been here before and like the food but today service was not helpful at all I was asking questions and rudely was told by the woman at the front yes the pictures are there
Service: 1
Solid Tortas ! I recommend 👍🏽
Atmosphere: 4
Food: 5
Service: 4
Very good cakes and very delicious juices and smoothies.
Atmosphere: 5
Food: 5
Service: 5
everything very fresh and delicious ?
Atmosphere: 5
Food: 5
Service: 5
The cakes are very delicious and the price is very affordable.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Queso de Puerco
Amazing liquados!! I love the papaya one!
Atmosphere: 5
Food: 5
Service: 5
Great juice and amazing tortas!
The best cakes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We’ve always love this place, but lately they haven’t been caring much about customer service, and once my dad made a big order and when he arrived they said they decided not to make it because they ran out of a particular ingredient, bolillo I believe, wasting his time instead of calling back or making an effort to correct their mistake. They def lost a long time client with that service and attitude
Atmosphere: 3
Food: 4
Service: 1
Delicious smoothies and cakes!!!
Atmosphere: 5
Food: 5
Service: 5
Customer service is excellent! Very clean place and 10 food! The cakes are the best!
Atmosphere: 5
Food: 5
Service: 5
The “boss” higher body weight with glasses have a nasty attitude. I asked the cashier about my order delay and cashier followed up with him and he dare to respond, “don’t worry, these orders are paid”. Too much entitlement, too much delay, too much nasty attitude with customers and employees. Customers are the ones holding your business. Show respect!
Atmosphere: 1
Food: 1
Service: 1
I celebrated a friend's birthday and they were delighted with the Hawaiian cakes and the delicious juices, not to mention the smoothies.
Atmosphere: 5
Food: 5
Service: 5
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