I went through the drive-thru and unfortunately didn’t receive about half of what I ordered. Thankfully, when I went inside to sort it out, the staff member who helped me was very kind and quickly provided the missing items. I really appreciated the good service inside!
Atmosphere: 3
Food: 4
Service: 3
Dustin Watts
STOP FORGETTING THE SAUCE YOU’RE CHARGING ME FOR!
Atmosphere: 1
Food: 2
Service: 1
Homer Simpson
Wrong order , wrong drink , no napkin , 1 ketchup. Everyone looked hungover . Lol i thought i was in the show punked
Atmosphere: 1
Food: 1
Service: 1
C O
Ordered a filet of fish. They now are a quarter of the size of what they used to be. More expensive of course.
Atmosphere: 2
Food: 2
Service: 2
Michael Martinez
This location is exceptionally good, attention to detail and consistency in product.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, French Fries, Mcchicken, Cheeseburger, Chicken Mcnuggets
angel vicente
Almost 3 dollars for a drink, that's just water and syrup and not having the option to refill is outrage, might Atwell go to a restaurant because ur gonna be paying the same price but having the option for a refill atleast
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Big Mac
Julliana Frenes
Hi, my dad and I just came from here and had the worst experience. The customer service was AWFUL. Now I’m not the type to make a complaint but this deserves one. The girl was so rude my dad had to tell her to “calm down,don’t yell at me I’m just confused”. She then continued to keep being rude and yelling towards him after he asked nicely. I’ve had rude customer service before but not this rude. Whoever was the employee serving us thru the drive thru speaker at that time needs to learn better customer service or just quit if she can’t learn human decency to be nice to customers. My dad wanted to order a burger for him also and she was giving him a tough time saying “ ok you can go now” and also the total so he couldn’t order after we Js ordered one thing.But he count ones to ask and say please and she just wasn’t cooperating what so ever. She was way to much in a rush when their was no line what so ever. Then the burger was also cold. Do better we would like a refund for this awful experience.
Atmosphere: 1
Food: 1
Service: 1
Clari Valdez
Very clean the restaurant. Great customer service from the lady upfront name Rosalina.
5 Stars for Yajaira ———— For being compassionate, caring and helpful
0 Stars for the Asian for being Rude & not customer service friendly (this is how your getting paid sir)
I came to mc Donald’s today and I asked for my fries and the rest of my order COOK TO ORDER - The young guy with wavy hair helped me and he said I would get a receipt at the window and I didn’t so I don’t have his name. I get to the window and this Asian guy gave me my fries and they were cold and I asked him if I can get my fries fresh, he was BOTHERED when I told him and he said you need to park if you want a fresh basket of fries. The other 2 fries I purchased were warm when I touched them and when I parked I noticed that they had just thrown them in the fryer and they were really dark they weren’t fresh.
THENNNNNNNN they send over YAJAIRA to bring my fries and let me tell you she was very nice and understanding I expressed my concerns and she was so helpful. I wish they were more people like her please give her a raise! Mc Donald’s you need more helpful and friendly people like her.
Thank you for all your assistance Yajaira otherwise I would’ve have terrible fries.
I have to speak up and I asked for my food FRESH & most important because IM PAYING for it it’s not free. If it was free I wouldn’t be complaining.
Attached are the photos of my fries BEFORE & After along with my order.
Atmosphere: 1
Food: 1
Service: 1
Jose Flores
Terrible service.. in mobile order curbside 15 minutes waiting to pick up
Alex Halley
This establishment charges your for Mac sauce at the employee preference if they don’t like you, they’ll decide to charge you for it. I will not be returning to this McDonald’s.
James Poole
Still trying to get to know how to order on the machines I am an old guy and a people person. The staff step out and help me right away.
The Big Mac is still king.
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-thru and unfortunately didn’t receive about half of what I ordered. Thankfully, when I went inside to sort it out, the staff member who helped me was very kind and quickly provided the missing items. I really appreciated the good service inside!
Atmosphere: 3
Food: 4
Service: 3
STOP FORGETTING THE SAUCE YOU’RE CHARGING ME FOR!
Atmosphere: 1
Food: 2
Service: 1
Wrong order , wrong drink , no napkin , 1 ketchup. Everyone looked hungover . Lol i thought i was in the show punked
Atmosphere: 1
Food: 1
Service: 1
Ordered a filet of fish. They now are a quarter of the size of what they used to be. More expensive of course.
Atmosphere: 2
Food: 2
Service: 2
This location is exceptionally good, attention to detail and consistency in product.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, French Fries, Mcchicken, Cheeseburger, Chicken Mcnuggets
Almost 3 dollars for a drink, that's just water and syrup and not having the option to refill is outrage, might Atwell go to a restaurant because ur gonna be paying the same price but having the option for a refill atleast
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Big Mac
Hi, my dad and I just came from here and had the worst experience. The customer service was AWFUL. Now I’m not the type to make a complaint but this deserves one. The girl was so rude my dad had to tell her to “calm down,don’t yell at me I’m just confused”. She then continued to keep being rude and yelling towards him after he asked nicely. I’ve had rude customer service before but not this rude. Whoever was the employee serving us thru the drive thru speaker at that time needs to learn better customer service or just quit if she can’t learn human decency to be nice to customers. My dad wanted to order a burger for him also and she was giving him a tough time saying “ ok you can go now” and also the total so he couldn’t order after we Js ordered one thing.But he count ones to ask and say please and she just wasn’t cooperating what so ever. She was way to much in a rush when their was no line what so ever. Then the burger was also cold. Do better we would like a refund for this awful experience.
Atmosphere: 1
Food: 1
Service: 1
Very clean the restaurant. Great customer service from the lady upfront name Rosalina.
Atmosphere: 5
Food: 4
Service: 5
No refill
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
5 Stars for Yajaira ———— For being compassionate, caring and helpful
0 Stars for the Asian for being Rude & not customer service friendly (this is how your getting paid sir)
I came to mc Donald’s today and I asked for my fries and the rest of my order COOK TO ORDER -
The young guy with wavy hair helped me and he said I would get a receipt at the window and I didn’t so I don’t have his name.
I get to the window and this Asian guy gave me my fries and they were cold and I asked him if I can get my fries fresh, he was BOTHERED when I told him and he said you need to park if you want a fresh basket of fries. The other 2 fries I purchased were warm when I touched them and when I parked I noticed that they had just thrown them in the fryer and they were really dark they weren’t fresh.
THENNNNNNNN they send over YAJAIRA to bring my fries and let me tell you she was very nice and understanding I expressed my concerns and she was so helpful. I wish they were more people like her please give her a raise! Mc Donald’s you need more helpful and friendly people like her.
Thank you for all your assistance Yajaira otherwise I would’ve have terrible fries.
I have to speak up and I asked for my food FRESH & most important because IM PAYING for it it’s not free. If it was free I wouldn’t be complaining.
Attached are the photos of my fries BEFORE & After along with my order.
Atmosphere: 1
Food: 1
Service: 1
Terrible service.. in mobile order curbside 15 minutes waiting to pick up
This establishment charges your for Mac sauce at the employee preference if they don’t like you, they’ll decide to charge you for it. I will not be returning to this McDonald’s.
Still trying to get to know how to order on the machines
I am an old guy and a people person. The staff step out and help me right away.
Atmosphere: 5
Food: 5
Service: 5
Nothing like a McDonald's
Atmosphere: 5
Food: 5
Service: 5
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