Era of Panera? Yes, thought I’d share a fact that the Panera on Portico in The Collection delivers on the brand promise. You can go to any of the Starbucks around and you can get your overly sweetened caffeinated drinks and long lines. At this location, the line moves. And yet you’re never rushed. The Panera Baristas, “Paner-istas” @ this location truly give you service with not only a smile, but with sincerity. Whether you’re a first time customer or a regular, whether behind the counter or in the dining area, you are greeted and treated with exceptionally nice decent hard-working “people” people. Whether you’re grabbing a coffee, breakfast, lunch, brunch, snacks, dinner, or quite simply the bread at this Panera Bread, you can’t go wrong… 😁
Michael Wilson
No chicken in chicken soup, coffee not hot, confusing counter service - very sub- par.
Food: 1
Service: 1
Chris Lund
I like this casual place with its many choices. Their soups, salads and sandwiches are good and have a lot of variety.
Atmosphere: 5
Food: 5
Service: 5
Valeriy Derehuz
Terrible breakfast! Souffle was over baked and 50% less ingredients like usual!! Brfst chipotle sandwich is ❄️ cold.
Atmosphere: 5
Food: 1
Service: 5
Andy Williams
My chipotle chicken sandwich was hot on the outside, but the chicken was cold and it looked and tasted like it was made with canned chicken.
Atmosphere: 4
Food: 2
Service: 5
Alexei Maree
Gave me stale food ! Expires in a few months( June )
Atmosphere: 1
Food: 1
Service: 1
Sean Cowen
Dined in today and while there saw the best worker in action - he was cleaning the tables, chairs and floor. Thorough, productive and courteous to customers - great job!
Atmosphere: 5
Food: 5
Service: 5
Mary Ellen Lefler
Went in this morning to pick up pastries and there was one person in front of me. The cashier left cash register area to head 2 bagels and then take them to the back. We waited for just over 8 minutes before she reappeared and 5 more people in line. No sorry for the wait or anything. This was very poor customer service. Management needs to be plan their staffing and how they manage the walk in customers.
Atmosphere: 1
Food: 3
Service: 1
Brian
First time and last time. Food was horrible.
Atmosphere: 3
Food: 2
Service: 3
Chad Weinman
told me they were out of bread even tho it was stacked right behind the register. when I asked about the stacked bread the cashier told me "it is for tomorrow and not available." lol
Autumn Squash Soup is usually good, however, I ordered 2 bowl size, and each did not have any pumpkin seeds. Disappointing.
Eduardo Casas
The thing that stood out the most was the great customer service, that I received from a young lady when I order my food. I ordered a sandwich and drink which were very good. The restaurant was also clean.
Not good at all, ordered a sandwich and it was really bad. I could have made a better sandwich at home, it was bland and tasteless so I didn't eat it after one bite.
Era of Panera? Yes, thought I’d share a fact that the Panera on Portico in The Collection delivers on the brand promise. You can go to any of the Starbucks around and you can get your overly sweetened caffeinated drinks and long lines. At this location, the line moves. And yet you’re never rushed. The Panera Baristas, “Paner-istas” @ this location truly give you service with not only a smile, but with sincerity. Whether you’re a first time customer or a regular, whether behind the counter or in the dining area, you are greeted and treated with exceptionally nice decent hard-working “people” people. Whether you’re grabbing a coffee, breakfast, lunch, brunch, snacks, dinner, or quite simply the bread at this Panera Bread, you can’t go wrong… 😁
No chicken in chicken soup, coffee not hot, confusing counter service - very sub- par.
Food: 1
Service: 1
I like this casual place with its many choices. Their soups, salads and sandwiches are good and have a lot of variety.
Atmosphere: 5
Food: 5
Service: 5
Terrible breakfast! Souffle was over baked and 50% less ingredients like usual!! Brfst chipotle sandwich is ❄️ cold.
Atmosphere: 5
Food: 1
Service: 5
My chipotle chicken sandwich was hot on the outside, but the chicken was cold and it looked and tasted like it was made with canned chicken.
Atmosphere: 4
Food: 2
Service: 5
Gave me stale food ! Expires in a few months( June )
Atmosphere: 1
Food: 1
Service: 1
Dined in today and while there saw the best worker in action - he was cleaning the tables, chairs and floor.
Thorough, productive and courteous to customers - great job!
Atmosphere: 5
Food: 5
Service: 5
Went in this morning to pick up pastries and there was one person in front of me. The cashier left cash register area to head 2 bagels and then take them to the back. We waited for just over 8 minutes before she reappeared and 5 more people in line. No sorry for the wait or anything. This was very poor customer service. Management needs to be plan their staffing and how they manage the walk in customers.
Atmosphere: 1
Food: 3
Service: 1
First time and last time. Food was horrible.
Atmosphere: 3
Food: 2
Service: 3
told me they were out of bread even tho it was stacked right behind the register. when I asked about the stacked bread the cashier told me "it is for tomorrow and not available." lol
Service: 1
Restaurantji Recommends
Autumn Squash Soup is usually good, however, I ordered 2 bowl size, and each did not have any pumpkin seeds. Disappointing.
The thing that stood out the most was the great customer service, that I received from a young lady when I order my food. I ordered a sandwich and drink which were very good. The restaurant was also clean.
Atmosphere: 5
Food: 5
Service: 5
Nick the cashier in the front was very respectful
Atmosphere: 4
Food: 4
Service: 5
Confort food and excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Homestyle Chicken Noodle Soup
Not good at all, ordered a sandwich and it was really bad. I could have made a better sandwich at home, it was bland and tasteless so I didn't eat it after one bite.
Atmosphere: 3
Food: 2
Service: 3
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