Crappy that any of the online deals are not available at this location when you go to checkout. Weak AF.
Vanessa Rivera
The manager must enhance her customer service. She took my order as if I was begging her for food, which I feel was because I interrupted her phone conversation, and they did not provide me the biscuit I paid for. My final visit here! However, for the sake of all of her customers, this woman must improve.
Service: 1
jin kim
I could not hear the voice of the crew when I ordered the food. (It was not a drive-through). If she needs a break, then take a break. If she doesn't want to work, then go home .
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Mashed Potatoes
Ehsan Rahbaran
The food was old and the taste it was really bad, workers are so rude and the atmosphere was really bad.
Atmosphere: 2
Food: 1
Service: 2
Eric Jackman
I used to enjoy Popeyes, but lately, it feels like they're nickel-and-diming customers at every turn. Want an extra pickle? That’ll cost you 30 cents. Craving more than two sauces with your 5-piece? Be ready to pay extra. The worst part was ordering a Coke, only to find out the soda machine wasn’t working after I had already paid for it. No apology, no alternative, just frustration.
It feels less like a fast-food experience and more like a constant upcharge hustle. For the prices they’re charging, the least they could do is include the basics without adding extra fees or be upfront about broken machines. Definitely reconsidering coming back.
Edit after the owners response:
I appreciate the attempt to respond, but this reply comes across as generic and dismissive rather than addressing the actual concerns I raised. There’s no acknowledgment of the specific issues I mentioned—like being charged extra for basic items or the frustration with your soda machine not working.
It feels like you’re just going through the motions rather than making an effort to engage or rectify the situation. No apology, no offer to make things right, not even a suggestion to contact someone who could help. For a business in the service industry, this kind of lazy, cookie-cutter response shows a serious lack of care for customer satisfaction.
If this is the best effort you can muster, it’s clear where customers like me stand in your priorities. It’s disappointing and makes me even less inclined to return.
Atmosphere: 3
Food: 3
Service: 3
Mike Harmon
What's not to like? I grew up in Louisiana, and this is like a taste of home. It helps that I live right around the corner also.
Atmosphere: 4
Food: 4
Service: 4
Scott Blair
No chicken in the tenders, all batter. Nothing tender about them. Like they were trying to pass off jerky for tenders. If I could have rated no stars that's what I would have done.
Atmosphere: 3
Food: 1
Service: 3
Nathaniel Ross
The fast food restaurant had great customer service, but they forgot to include napkins in my to-go order.
Yvette Stout
Food was great but not a lot of room to eat in the store
Atmosphere: 3
Food: 5
Service: 5
Janel Davis
This is the worst Popeyes I have ever been to. I spent $50.00 on a meal for my family. When I got home, i opened the beans and rice, and they smelled SPOILED. But I thought maybe it was just me, so I asked my husband how they smelled, as well as my mother, we smelled the same SPOILED smell. I drove all the way back to Oxnard and when I requested a refund, not only did they have a NASTY attitude, but they refused to give me a refund. They then offered to give me an $8.00 refund stating “well ONLY the beans are bad, nothing else!” If the beans were spoiled, who knows how long the chicken and mashed potatoes were out. My WHOLE family could’ve gotten food poisoning!!!
I will be contacting corporate in the morning!!
Do yourself, and your family, a favor. Avoid this place at all costs!!!
This popeyes is much better than the other one in Oxnard. The food is consistently really good and pretty fresh. Much faster than the other popeyes as well. Get it to go; the inside is pretty much nothing.
Atmosphere: 3
Food: 5
Service: 5
Teresa Balogh
I like it ?, you might see me so make sure you say hello ? ?
Wheelchair accessibility: Basically right in front of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Bacon and Cheese Chicken Sandwich
SJ
Placed an order via the app for the 6 wings promo for $1 with the purchase of 6 wings for $7. Not a bad deal except they drenched everything in sauce and the wings were soggy by the time we're ready to eat even though sauce on the side option is
Atmosphere: 3
Food: 4
Service: 4
Kara White
We loved the chicken. Nuggets combo and wings were fabulous. They rang up our wings for $2 over the menu price and didn't include the dipping sauces of the ranch. The restroom was so nasty.
Crappy that any of the online deals are not available at this location when you go to checkout. Weak AF.
The manager must enhance her customer service. She took my order as if I was begging her for food, which I feel was because I interrupted her phone conversation, and they did not provide me the biscuit I paid for. My final visit here! However, for the sake of all of her customers, this woman must improve.
Service: 1
I could not hear the voice of the crew when I ordered the food. (It was not a drive-through).
If she needs a break, then take a break. If she doesn't want to work, then go home .
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Mashed Potatoes
The food was old and the taste it was really bad, workers are so rude and the atmosphere was really bad.
Atmosphere: 2
Food: 1
Service: 2
I used to enjoy Popeyes, but lately, it feels like they're nickel-and-diming customers at every turn. Want an extra pickle? That’ll cost you 30 cents. Craving more than two sauces with your 5-piece? Be ready to pay extra. The worst part was ordering a Coke, only to find out the soda machine wasn’t working after I had already paid for it. No apology, no alternative, just frustration.
It feels less like a fast-food experience and more like a constant upcharge hustle. For the prices they’re charging, the least they could do is include the basics without adding extra fees or be upfront about broken machines. Definitely reconsidering coming back.
Edit after the owners response:
I appreciate the attempt to respond, but this reply comes across as generic and dismissive rather than addressing the actual concerns I raised. There’s no acknowledgment of the specific issues I mentioned—like being charged extra for basic items or the frustration with your soda machine not working.
It feels like you’re just going through the motions rather than making an effort to engage or rectify the situation. No apology, no offer to make things right, not even a suggestion to contact someone who could help. For a business in the service industry, this kind of lazy, cookie-cutter response shows a serious lack of care for customer satisfaction.
If this is the best effort you can muster, it’s clear where customers like me stand in your priorities. It’s disappointing and makes me even less inclined to return.
Atmosphere: 3
Food: 3
Service: 3
What's not to like? I grew up in Louisiana, and this is like a taste of home. It helps that I live right around the corner also.
Atmosphere: 4
Food: 4
Service: 4
No chicken in the tenders, all batter. Nothing tender about them. Like they were trying to pass off jerky for tenders. If I could have rated no stars that's what I would have done.
Atmosphere: 3
Food: 1
Service: 3
The fast food restaurant had great customer service, but they forgot to include napkins in my to-go order.
Food was great but not a lot of room to eat in the store
Atmosphere: 3
Food: 5
Service: 5
This is the worst Popeyes I have ever been to. I spent $50.00 on a meal for my family. When I got home, i opened the beans and rice, and they smelled SPOILED. But I thought maybe it was just me, so I asked my husband how they smelled, as well as my mother, we smelled the same SPOILED smell. I drove all the way back to Oxnard and when I requested a refund, not only did they have a NASTY attitude, but they refused to give me a refund. They then offered to give me an $8.00 refund stating “well ONLY the beans are bad, nothing else!” If the beans were spoiled, who knows how long the chicken and mashed potatoes were out. My WHOLE family could’ve gotten food poisoning!!!
I will be contacting corporate in the morning!!
Do yourself, and your family, a favor. Avoid this place at all costs!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This popeyes is much better than the other one in Oxnard. The food is consistently really good and pretty fresh. Much faster than the other popeyes as well. Get it to go; the inside is pretty much nothing.
Atmosphere: 3
Food: 5
Service: 5
I like it ?, you might see me so make sure you say hello ? ?
Wheelchair accessibility: Basically right in front of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Bacon and Cheese Chicken Sandwich
Placed an order via the app for the 6 wings promo for $1 with the purchase of 6 wings for $7. Not a bad deal except they drenched everything in sauce and the wings were soggy by the time we're ready to eat even though sauce on the side option is
Atmosphere: 3
Food: 4
Service: 4
We loved the chicken. Nuggets combo and wings were fabulous. They rang up our wings for $2 over the menu price and didn't include the dipping sauces of the ranch. The restroom was so nasty.
Atmosphere: 3
Food: 5
Service: 2
Cannot go wrong with
Food: 4
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