I as most people have been purchasing Starbucks for years. My order is simple, a short cup of coffee. Starbucks has never made a sleeve for a cup that small and they always double cup it for that reason. Today, they handed me my hot cup with no double cup. I politely asked for a second and the attendant said that they do not give out double cups anymore. I began to explain that they do not make a sleeve and the cup is really hot to which she rudely interrupted with “ are you asking for a double cup” then seemingly bothered angrily brought me a second cup as if my request was monumental. Very rude, and I’m sure I was not the first nor the last person she’s rude to. Her manager stood there and said nothing, which means she is also aloof to customer service . Closest Starbucks to my house, not going back.
Food: 1
Service: 1
subam saini
google map show me thats open 5 am when i walk there on 5:40am still staff said they open 6-7 dont know
Atmosphere: 2
Food: 4
Service: 1
Kristina G.
Each time I've gone to this location in the past month (2-3x because of convenience) the workers are unfriendly, my drinks are watered down or have so much ice that I have two sips and the drink is gone.Today, the syrup was at the bottom of my cup, not incorporated into my drink at all and my bacon gouda was cold.The young male worker that was on shift (around 11:45 today) was clearly in a bad mood.The quality of this establishment is so bad, I won't be going to this location anymore.
Atmosphere: 1
Food: 1
Service: 1
Jason Christopher Mccomb
Awesome great
Atmosphere: 5
Food: 5
Service: 5
leah alcazar
OMG if i can rate it a zero i would, the night time crew has the ugliest attitude ever for no reason, they got my order wrong and the short girl with the dark hair on the night shift nearly threw my drink she remade because she had to re make it. ive tried to go give it more chances but honestly the new employees dont know what customer service is DONT WASTE UR TIME!
Atmosphere: 1
Food: 1
Service: 1
Jorge Romano
Used to love this location until recently. One of their workers posted videos steaming milk with java chips, I used to work as a barista and not only is this so against standard but it's scares me as someone with celiac disease. The chips have gluten in them and I know those steamers can get really clogged and are hard to clean! Won't be going here again if you have allergies be careful!!
Dietary restrictions: Be careful saw workers unnecessarily cross contaminating the steaming wand
Atmosphere: 4
Food: 1
Service: 1
Mac
Blowing their AC max at you once you sit down, because they don't want anyone there, little no ac at afternoon but max fan and cold at night, gums on table, wish the ac in manager's owner's house are that cold 24/7
Atmosphere: 1
Food: 1
Service: 1
Yuridia Wendoline Perez
I spent 15 minutes in line, and they didn't help me because they didn't have change for 50, how can it be that such a large business doesn't have change? It was a waste of time for me.
Atmosphere: 1
Food: 4
Service: 1
Lpc Miss Leigh
I love Starbucks - I work on the road and a friendly, clean and delicious Starbucks is a lighthouse.
This is the third time I've been to this location, and the past two times, both my drinks and my coworkers were not filled in a timely manner. The last time we had ordered ahead of time on the mobile app and as other beverages were filled - were told to not order on the mobile app and to let staff know as we arrived.
This last time, we specifically did not order ahead. The results were worse (10+minutes and people who ordered after me, including my coworker) had their drinks filled long before mine. To get my drink i had to ask TWICE. I have noticed that cold drinks tend to get made first - apparently a tea latte and SOLO espresso are complicated feats.
Both drinks were delicious. The temperature was freezing ?. And we were asked to leave left because the bathroom got clogged and they couldn't keep lobby open. Not necessarily their fault but odd.
I've been to this location a couple times because it's near where I work and my latte gave me food poisoning! I was very sick until 3am the next day. Maybe the way that milk is being handled is not up to code or something. Staff have always been nice to me whenever I've go in, but I'm scared to order food or drinks from here again if a small latte made me sick. Another thing that's kind of strange is that all of the outlets that other locations have to charge a laptop or phone while you work, have all been completely replaced with outlet covers while no holes making it impossible to charge anything.
Atmosphere: 2
Food: 1
Service: 3
M M
The woman that made my coffee was horrible.First of all, I was first in line and she I had a simple Americano dark.No cream and sugar should have been a piece of cake.But she added a ton of hot water to it and it was horrible.But furthermore, she served every other white person in the place.Before giving me my order, shame on her and shame on Starbucks.For allowing her to be there , she's terrible.
Tammy Vega
Always mess up on my order but when they do get it right ? I'm in heaven I can't go without
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cheddar and Sausage Muffin Breakfast Sandwich
Juan Tejeda
Today they are supposedly giving away the glasses because it is Earth Day ? They are not giving them away to those who do not respect the advertisements ?
I as most people have been purchasing Starbucks for years. My order is simple, a short cup of coffee. Starbucks has never made a sleeve for a cup that small and they always double cup it for that reason. Today, they handed me my hot cup with no double cup. I politely asked for a second and the attendant said that they do not give out double cups anymore. I began to explain that they do not make a sleeve and the cup is really hot to which she rudely interrupted with “ are you asking for a double cup” then seemingly bothered angrily brought me a second cup as if my request was monumental. Very rude, and I’m sure I was not the first nor the last person she’s rude to. Her manager stood there and said nothing, which means she is also aloof to customer service .
Closest Starbucks to my house, not going back.
Food: 1
Service: 1
google map show me thats open 5 am when i walk there on 5:40am still staff said they open 6-7 dont know
Atmosphere: 2
Food: 4
Service: 1
Each time I've gone to this location in the past month (2-3x because of convenience) the workers are unfriendly, my drinks are watered down or have so much ice that I have two sips and the drink is gone.Today, the syrup was at the bottom of my cup, not incorporated into my drink at all and my bacon gouda was cold.The young male worker that was on shift (around 11:45 today) was clearly in a bad mood.The quality of this establishment is so bad, I won't be going to this location anymore.
Atmosphere: 1
Food: 1
Service: 1
Awesome great
Atmosphere: 5
Food: 5
Service: 5
OMG if i can rate it a zero i would, the night time crew has the ugliest attitude ever for no reason, they got my order wrong and the short girl with the dark hair on the night shift nearly threw my drink she remade because she had to re make it. ive tried to go give it more chances but honestly the new employees dont know what customer service is DONT WASTE UR TIME!
Atmosphere: 1
Food: 1
Service: 1
Used to love this location until recently. One of their workers posted videos steaming milk with java chips, I used to work as a barista and not only is this so against standard but it's scares me as someone with celiac disease. The chips have gluten in them and I know those steamers can get really clogged and are hard to clean! Won't be going here again if you have allergies be careful!!
Dietary restrictions: Be careful saw workers unnecessarily cross contaminating the steaming wand
Atmosphere: 4
Food: 1
Service: 1
Blowing their AC max at you once you sit down, because they don't want anyone there, little no ac at afternoon but max fan and cold at night, gums on table, wish the ac in manager's owner's house are that cold 24/7
Atmosphere: 1
Food: 1
Service: 1
I spent 15 minutes in line, and they didn't help me because they didn't have change for 50, how can it be that such a large business doesn't have change? It was a waste of time for me.
Atmosphere: 1
Food: 4
Service: 1
I love Starbucks - I work on the road and a friendly, clean and delicious Starbucks is a lighthouse.
This is the third time I've been to this location, and the past two times, both my drinks and my coworkers were not filled in a timely manner. The last time we had ordered ahead of time on the mobile app and as other beverages were filled - were told to not order on the mobile app and to let staff know as we arrived.
This last time, we specifically did not order ahead. The results were worse (10+minutes and people who ordered after me, including my coworker) had their drinks filled long before mine. To get my drink i had to ask TWICE. I have noticed that cold drinks tend to get made first - apparently a tea latte and SOLO espresso are complicated feats.
Both drinks were delicious. The temperature was freezing ?. And we were asked to leave left because the bathroom got clogged and they couldn't keep lobby open. Not necessarily their fault but odd.
Drive through best use of this location.
Atmosphere: 2
Food: 4
Service: 1
No electrical plugs available for the public.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Terrible service from the cashier
I've been to this location a couple times because it's near where I work and my latte gave me food poisoning! I was very sick until 3am the next day. Maybe the way that milk is being handled is not up to code or something. Staff have always been nice to me whenever I've go in, but I'm scared to order food or drinks from here again if a small latte made me sick.
Another thing that's kind of strange is that all of the outlets that other locations have to charge a laptop or phone while you work, have all been completely replaced with outlet covers while no holes making it impossible to charge anything.
Atmosphere: 2
Food: 1
Service: 3
The woman that made my coffee was horrible.First of all, I was first in line and she I had a simple Americano dark.No cream and sugar should have been a piece of cake.But she added a ton of hot water to it and it was horrible.But furthermore, she served every other white person in the place.Before giving me my order, shame on her and shame on Starbucks.For allowing her to be there , she's terrible.
Always mess up on my order but when they do get it right ? I'm in heaven I can't go without
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cheddar and Sausage Muffin Breakfast Sandwich
Today they are supposedly giving away the glasses because it is Earth Day ? They are not giving them away to those who do not respect the advertisements ?
Atmosphere: 1
Food: 1
Service: 1
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