Taco Bell

900 N Ventura Rd, Oxnard
(805) 983-7771

Recent Reviews

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Maureen Boland

Ordered a soft taco supreme. Cost me $3.49. It was mostly a flour tortilla! Contained about 1 teaspoon of beef, a tiny shot of sour cream, about 8 little pieces of diced tomatoes, and a pinch of lettuce! Will NOT be returning! Suggest you try another location of Taco Bell or else go to Del Taco! Where is quality and quantity control? Why are ingredients being eyeballed instead of measured?!!!

Service: 4

Anonymous Review

Over the past week, I have visited this Taco Bell location several times and experienced the same issue each visit when using the Venmo “Free Cantina Chicken Taco” deal. Each time I selected the offer through Venmo, the promotion failed to appear on my order receipt or in the restaurant’s system, even though I redeemed it correctly. I repeatedly had to show team members on my phone that the offer was active, which caused confusion, long wait times, and unnecessary conversations.
During my fifth visit, after explaining the situation, the staff handled the issue professionally and substituted the Cantina Chicken Taco for a Cheesy Bean and Rice Burrito since I am allergic to the sauce on the Cantina item. The burrito is also a lower-priced menu item, so the substitution was fair and reasonable. During my most recent visit, another employee informed me that the same substitution could not be made again due to “inventory loss.” I previously worked for Taco Bell and understand that substitutions are allowed when a guest has an allergy or requests an equivalent or less expensive item. The ongoing problem appears to be a technical glitch in the Venmo promotion system, which prevents the restaurant’s registers from recognizing the redeemed offer. Customers should not be responsible for proving that a corporate promotion has been applied, and the process should be seamless. I also felt that this issue was handled with limited professionalism during my final visit, which was disappointing given my frequent visits and loyalty to this location. I encourage Taco Bell corporate to review how Venmo promotions are processed and to ensure that participating restaurants can properly verify and honor these offers. I also hope that staff members receive additional guidance on handling allergy-related substitutions and customer service concerns with empathy and consistency.
I truly enjoy Taco Bell and hope that future visits reflect the level of service and efficiency that loyal customers expect. (Also they included an extra burrito and an extra taco that I did not ask for) I think that’s where the confusion came from because I was only supposed to receive three burritos, I received 4 burritos and one taco. No wonder they said they couldn’t do that again. You guys seriously need to get your technical difficulties sorted out on the app when placing an order with a deal attached. Especially deals that are active for a couple months.

Atmosphere: 1

Food: 1

Service: 1

Marilyn Barraza

I took my daughter for afternoon snack we ordered then we were her food they were extremely busy with drive thru so we we're completely ignored while we were there for about 30minutes.

Atmosphere: 2

Food: 3

Service: 2

Luis G

Got a taco that mostly had lettuce man. Coming here for a while and workers showed annoyance every time I came to order. not coming back.

Atmosphere: 1

Food: 1

Service: 1

Bikini Carwash

Stopped by a few weeks ago, received good service from Javier thank you

Atmosphere: 5

Food: 5

Service: 5

angel lizama

Love taco bell but it depends what location you go to.

Atmosphere: 2

Food: 3

Service: 3

Joey jo Shavahoe

Got the wrong order and too expensive. Just realized they don't add mexifries to meals anymore? I guess I'll just stick with chipotle

Food: 2

Service: 2

Shannon D. Nickolaisen

Food was great

Atmosphere: 5

Food: 5

Service: 5

Malay Desai

decent place

Jose Fuentes

The cashier only accepts orders by application.
He was on his way to grab my order in person and he wanted it.
He asked me to check it out for the app.

Service: 1

Joe Rivera

I won't go to this location ever again,I paid for a $7 box and I they never give me my card back and I totally forgot,but 5 minutes later I received a notification that I was being charged again for $35 , they were trying to extra without my consent, awful place

Atmosphere: 1

Food: 1

Service: 1

Joel Martinez

I won't go to this location ever again,I paid for a $7 box and I they never give me my card back and I totally forgot,but 5 minutes later I received a notification that I was being charged again for $35 , they were trying to extra without my consent, awful place

Atmosphere: 1

Food: 1

Service: 1

Sophia A

This location used to be great, but it has declined significantly over time. I’ve visited at different times, and the experience really varies. Late at night, the service is extremely disorganized, even when the drive-through is completely empty. They take forever to prepare your order, and the staff seems uninterested in doing their job properly, especially the younger boys. It’s clear that management isn’t enforcing basic standards of efficiency or customer care.

That said, if you visit earlier in the day, around 4 PM, the service tends to be quicker and more efficient. It’s disappointing because this place had potential, but the inconsistency and lack of effort at night really bring it down.

Atmosphere: 3

Food: 4

Service: 1

C A

This location used to be great, but it has declined significantly over time. I’ve visited at different times, and the experience really varies. Late at night, the service is extremely disorganized, even when the drive-through is completely empty. They take forever to prepare your order, and the staff seems uninterested in doing their job properly, especially the younger boys. It’s clear that management isn’t enforcing basic standards of efficiency or customer care.

That said, if you visit earlier in the day, around 4 PM, the service tends to be quicker and more efficient. It’s disappointing because this place had potential, but the inconsistency and lack of effort at night really bring it down.

Atmosphere: 3

Food: 4

Service: 1

Tyler Wilson

Extremely disappointed time and time again from this Taco Bell. Size portions are very small, even when ordering extra meat in quesadillas or burritos. An 8 dollar quesadilla with extra chicken should not feel less in size than a normal one.

Atmosphere: 1

Food: 1

Service: 1

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