The Coffee Bean & Tea Leaf
2180 N Rose Ave, Oxnard
(805) 485-8112
Recent Reviews
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Excellent coffee; very well made by courteous staff!
Always good service and good selection at this location.
Quality coffee and tea, better than Starbucks, nice atmosphere and good service.
1,000 times better than that Starbucks garbage
I'm from out of town and like to stop here early before I drive back home . This is the 3rd time that the open late. Google and outside the door states your opening time is 430am. Two workers casually came out if thier car 5 minutes after Upon entering the building about 445am they say ughh were actually not open yet were opening later today. Really who does this ?? Terrible service!!!
Great coffee and pastries but they take too long. With your order
I have a really bad experiences with them. The guy who works there wanted to charge me for a dollar to warm up my milk which is ridiculous in my opinion. I didn't ask them to do something big, it was just warming my milk which I think should be part of their responsibilities!!! Another day, he also wanted to charge me for 25 cent for an extra cup!!!!!!!!!!!! which usually Starbucks gives it for free!!! I think this shows that they do not respect they customers!!!!
If I could give this location 0 stars, trust me, I WOULD. I don’t know if they got new staff, but the wait times are terrible, no one seems to know what they’re doing, the iced blended drinks are watered down, and they can’t follow simple instructions. To begin, last month I went in when it was slow and I was the only person in line. I ordered only 4 drinks yet somehow I was the last to leave after waiting OVER An HOUR for my drinks while some people were accidentally receiving double what they ordered. Hoping that they would be better after some time, I went back yesterday and my grandma went in to order the drinks by showing them a text message of our orders. When we received our drinks, one was completely wrong, it was WHITE when the drink we asked for was supposed to be BROWN. So, we went back in to ask them to remake it which they did. However, while they got the base of the drink correct (a pure chocolate IB), they added an extra ingredient to our drink that we didn’t ask for. So, we went back in to ask them to remake it again, to which they responded saying that they couldn’t remake it again despite getting it completely wrong TWICE and that they couldn’t remake ”tried their best” with the messages they were shown, as if the messages were confusing. I have attached a screenshot of the messages that were directly shown to them, which I believe to be pretty straightforward if you know what you’re doing as an employee there 😒
It is a very special place
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and great coffee and snacks
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yesterday I had an unpleasant and embarrassing situation with another customer, where she clearly did not respect the line of people that was there, she simply arrived and stood near the register, I would like you to put some stickers on the floor or some line indicating where the line of people goes, to avoid this type of situation, thank you very much.
Atmosphere: 1
Food: 5
Service: 5
Always a wait, service was slow. No one looked happy. But my drink was good.
Atmosphere: 3
Food: 4
Service: 3
Better than SB, amazing service and open really early, even on weekends.
Atmosphere: 5
Food: 5
Service: 5
This location is the worst. Long wait times, dirty, can’t get an order right. Too corporate for customer service. Try the one on Victoria. They’re better.
Atmosphere: 1
Food: 1
Service: 1
I'm telling you guys better than starbucks
Atmosphere: 5
Food: 5
Service: 5
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