Jersey Mike's Subs

Know what to order because the sandwich maker isn't going to teach you about the sandwich. She was fast so that is a good thing.

Atmosphere: 5

Food: 5

Service: 4

Food was good just did NOT like all that vinegar or whatever they poured on it. Kept burping with the taste of eggs. Yuk..

Atmosphere: 5

Food: 2

Service: 5

Wow great service and wonderful subs. Can't give enough stars.😍

Atmosphere: 5

Food: 5

Service: 5

GREAT food. Many choices.

Atmosphere: 5

Food: 5

Service: 4

This is the second time I’ve picked up a to-go order and it’s somebody else’s order with my receipt on the bag. Not worth the drive all the way back there to correct this. Get it together… smh!!

Loving the new sub place and it’s taken me so long to leave this overdue review. As I was looking for their phone number to call and see if they had power since power has been going off in the area, I was simply appalled at how many ignorant reviewers there are. As someone who has served in the hospitality business for well over 15 years, the water cup, the complaining about teenagers learning their first job, to the water cups, all these one star reviews from Karen’s are petty. Complaining about water cups when there is a Starbucks next door is redundant. Complaining about kids learning on the job is also redundant. Complaining about “possible” cross contamination- you can tell when people are completely ignorant to state protocols. Every time I’ve been into this establishment, and interacted with the staff, I immediately get the validation that these “kids” understand how important my business and my health is to them. They are proudly working to make my experience an unforgettable and safe one. From watching them wipe EVERYTHING down (and holding up the line) to ensure GF guests are safely served, to switching out gloves to ring me up- not sure why none of these people have a conversation with any of them- Adrian, the GM, will tell you himself how he prides himself on coaching these kids to help them develop their characters as they navigate through school and work. Whether they have someone from corporate or not, I’ve been here plenty of times to say that I’ve had the pleasure of meeting their corporate leaders, they always make you feel like you’re a friend who’s just in for a delicious sandwich, whether my sandwich touched lettuce from the previous sandwich or not, is irrelevant. As long as my sandwich wasn’t made on the floor, I always feel safe ordering a sub from people who take public safety, serious. People need to stay at home and make their own sandwiches if they’re not happy with the store’s protocols, at least your dogs and cats aren’t rolling around this establishment.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheese Steak, Cancro Special, blt, Cookie, The Super Sub, GF Snickerdoodle

Although the food was very good, I couldn’t help but notice the cook area and how filthy it was! The cook was sliding on the floor near the grill! No mats, which could be ergonomically hazardous for workers, who stand for an entire shift. The cutting board for veggies was scraped rather than wiped, after placing several items on the board, making it possible for cross contamination! Then I witnessed one of the staff members cleaning the bathroom with cleanser WITHOUT gloves! After he was done, he simply ran his hands under the water, dried off and came back to the food area! I will not be returning to this establishment for fear of contracting some type of food-borne illness or food poisoning.

Atmosphere: 1

Food: 5

Service: 4

2-24-25: Yes I’m back at Jersey Mike’s Subs for my 23rd time this year since 1-6-25. They have 16 different COLD SUB sandwiches on their menu and I’ve tried 13 of them, the latest was the #12 CANCRO SPECIAL which is one of my favorite Cold Sub sandwiches.There’s only 3 Cold Subs I haven’t tried; #1 BLT, #14 THE VEGGIE, and ROASTED CHICKEN BREAST.
One suggestion I have is to ADD Banana Peppers & Hot Chopped Pepper Relish to any of the Cold Subs. Today I ordered the ROASTED CHICKEN BREAST {Regular, White Bread ; Roasted Chicken Breast Served with Onions, Shredded Lettuce, Tomato, Red Wine Vinegar, Oregano, Oil, & Salt} added Banana Peppers & Hot Chopped Pepper Relish. I ordered Doritos Cool Ranch Chips, and 9-3-9-2-1 P-E-P-S-I {Unofficial Official Drink for Carmel , CA}
Ordered @:10:19 a.m. (Arrives 10:37-10:47)
Arrived @: 10:39 a.m.
Driver 🚖: Andrey ⭐️⭐️⭐️
Sandwich comes delivered in a sealed (taped) brown paper bag. I unwrap the sandwich and it looks good, nicely made not all sloppy with ingredients falling out of sandwich like other Sub shops {Subway}. I take the top half of the bread off and ADD the Doritos Cool Ranch Chips to the sandwich 😋🙌👍. This is the Best sandwich hack ever! The bread 🥖 is so soft and fresh, Roasted Chicken chicken breast is good and all the ingredients taste great with the addition of the Banana Peppers, Hot chopped pepper relish and Doritos Cool Ranch Chips combination of Sweet taste with the added Crunch from the Doritos. Definitely a Sub Above as I finish off 14th Sub off the Cold Subs menu. ⭐️⭐️⭐️

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Philly Cheese Steak, Big Kahuna Cheese Steak, The Number Four, Roast Beef and Provolone, Turkey and Provolone, California Club Sub, Cancro Special, Ham and Provolone

Not friendly. I walked in and asked for my order. I gave them the name. The girl behind the counter is like huh? I said the name again. She repeats a different name back to me. I gave the name a third time. The girl is still like huh? They said maybe you ordered at a different store. Finally I give the name of fourth time. The guy goes oh here it is. Meanwhile, the girl is still ignoring me. Then the guy humorously defends her Incompetence.

Atmosphere: 1

Food: 1

Service: 1

I love Jersey Mike’s. This place is a trash heap though. It’s unfortunate because the sandwiches are so good I’m certain this franchise could survive anywhere. But when they hire a*******, like here, they’re not going to do so well.

Atmosphere: 2

Food: 5

Service: 1

Wow! Service is fast and staff are super friendly. The district manager had his sleeves rolled up and was keeping ordering moving fast. Custom order for a picky kid’s sandwich was perfect. Clean, upbeat atmosphere makes for a great lunch stop.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian

Asked for a water cup and was rudely denied

Service: 1

Poor service. Ordered ahead online. Took 43 min past my estimated ready time before my order was ready. When I walked in, one other customer was there. While I was waiting, several other customers came in, ordered, and left before I was able to get mine (which was wrong by the way). Wouldn't have had an issue other than watching an employee talk to a friend on their cellphone behind the counter and the attitude when I asked for my sandwich to be corrected (I had paid for an extra topping and hadn't received it. Was fine with a refund/just adding the item to the sandwich). The employee corrected the sandwich and tossed it on the counter for me. I understand we all have bad days but this time it was just multiple things that made give a poor service rating.

Atmosphere: 4

Food: 3

Service: 1

Very poor customer service. They do not appreciate their customers and do not seem to value customers time. There are a bunch of kids running the place and they don’t have an ounce of skills in customer service. I love Jersey Mikes, but I am fed up with the horrible service.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Philly Cheese Steak

Great spot for lunch when picking up my kids from the school. Food is good and place is clean. Not sure what other reviewers saw, but everyone was cleaning each knife and changing gloves quite a bit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Kahuna Cheese Steak, Philly Cheese Steak