The Bagel Bakery

130 Country Club Gate Center, Pacific Grove
(831) 649-6272

Recent Reviews

Faith H.

Customer service from the young guys is not so great !! He dropped my croissant in their dirty counter and still went ahead to use it for my sandwich that's disgusting!!

Sowmya

Had a cinnamon raisin bagel with jalapeno spread. It was very good.

Food: 5

Service: 5

emma celeste

I love coffee… I have two toddlers, so drink way more caffeine than I should, and consider myself kind of an expert in that field. I already loved the bagels, but decided to give me Vietnamese coffee ago. Let me say I will never be back to Starbucks although I love our local Starbucks customer service. I can get an eight dollar humongous coffee that taste way richer than anything I've had at Starbucks lately.Update: been back every day since this review and omg the coffee

Kristen K

Rude, dismissive service. The menu offers items they "no longer carry." Extremely disappointing.

Service: 1

Brittney Johnson

Yeah, you're gonna wanna try these bagels.

Food: 5

Service: 5

Scott R.

First of all, I've been a Bagel Bakery customer since the late 70's. The bagels are the best. That said, lately, my experience with the Bagel Bakery has changed considerably. Prices have doubled since the pandemic (which is the story everywhere), but the service has slipped. I never order more than two bagels at a time. And, with no exception, when I get home, one bagel is always made wrong. (It happened again today.) I love Henry (the owner) and his family, but I am going to have to limit my trips to the Bagel Bakery, and limit what I order to simple bagels with cream cheese. The staff takes your order, never write anything down, and then make the bagels wrong. And for the prices they charge now, I'm taking my money elsewhere.

Darin R.

No notice given that sandwich with Jalepeño bagel will incur extra dollar charge. They just add to total, hoping you won't notice. Sneaky a******s.

Dawson

This is a great shop staff are so friendly, I will be getting my bagels here in the morning. Working in the parking lot is great because it's shaded.That said, on a tangent here, I couldn't help but notice two vehicles park next to me, and both drivers were wearing "green" shirts. Also, both drivers were making darting glances at me?The driver of the Ford (older lady) keeps staring at me. ...doing nothing for over 40 minutes.Then, the other driver with a bike rack pulls in, and 4 kids unload. They start playing football in the parking lot, are yelling/jumping, and making plays right by my car? (Not anyone elses car?)It's a big parking lot.... nor really sure what makes this location special. (While they were staring at me) I had to kindly remind them (twice) that the parking lot is not a playground.(Side note: I've spent a lot of time in parking lots, skateboarding, or riding BMX.never once would I feel like i am being surrounded... yet now, I am routinely inundated with a visual appearance of senior citizens and people with kids.) (Bizzare)

Atmosphere: 5

Food: 5

Service: 5

Maria Bl

The service was really good and all was prepared very fast, but the food is not that tasty as we have expected although they are making their best and the place is pricy, 80$ for breakfast for 5.

Atmosphere: 5

Food: 4

Service: 5

Tim Cunha

We love this place. Of course bagels are awesome. I like the Mexican fiesta sandwich on a jalapeno bagel!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheddar Cheese Bagel, Olive

Margaux Q.

This place was a waste of $50, I would recommend going elsewhere. I got a plain croissant and a ham and cheese croissant (they tasted stale and smelled rancid ), lox bagel, breakfast burrito, a Thai tea, and a blended coffee. I was going to get boba in my drink until I saw that they microwave the boba in a melted plastic container for several minutes. Food and drinks did not taste good. Staff was not rude, but also not good. Very poor communication all around between workers and a longer than expected wait time to gather all the food and drink.Place did not play music, and staff could have been friendlier and more efficient. There are better places in the area to get a quick and filling breakfast. Hope they can do better next time.

gary a. wexler

Bagels were very good. But $13 for 3 buttered toasted regular bagels and a 16oz bottle of soda? That comes to like $3.50 a bagel? That’s like $1.75 extra for toasted and butter. And I asked two times for just “a little butter” and of course too much was put on and it leaked through the bag and onto my car interior. And they forgot napkins.

Zackary Vanegas

Great fresh bagels. Kinda of pricey for a bagel and cream cheese but everything is fresh and they don't skimp on the cream cheese.Parking: Huge Starbucks next store and a Luckys shopping center across the lot.

Atmosphere: 5

Food: 5

Service: 5

Jeff A

Sloooooow and unprofessional. They filled the order behind me and rang up the customer behind me before they had attended to my order, and we had each ordered 3 items.

Service: 1

Alexis Juravic

The food was great, they took my order one item at a time so it took awhile to get all our food, but it was delicious ?Vegetarian options: Lots of different options for vegetarians.Kid-friendliness: They have high chair

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Premium Bagels, Honey Butter

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