Grand HotPot

452 Manor Plaza, Pacifica
(650) 735-5189

Recent Reviews

Lana Arafeh

Terrible service we sat for 20 minutes and no one helped us and they acted like we were not there and we told them we haven’t been helped for over 20 Minutes and they did nothing

Atmosphere: 1

Gelay Sope

The food is tasty and it has big lrotions, so make sure to order 1 each of you preferred meat first. They also give you ample veggies which I really like. The soup are tasty but its super oily, like the oil is floating and staring back at you. Thei sauce station is great, you have the basic yet enough sauces and condiments that you need.You don't need to worry about parking there's a lot.Although its oily and ut gets busy during lunch time, I would still go back and recommend this to hor pot lovers

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Sauce Station

Dyane Leyden

Great service and great food.... quick and friendly staff...

Atmosphere: 5

Food: 5

Service: 5

oscar rios

spicy broth was good and well its an

Atmosphere: 4

Food: 4

Service: 3

Courtney Tai

Great place for ayce hot pot! Reasonable price and the service is fast. Great meat options and pre cooked food as well. The included ice cream and sodas was a big plus. Family friendly and very welcoming.Parking: Free parking lot with plenty of spaces.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steamed Shanghai Dumplings, Dumplings, Half and Half Soup Base, Green Onion Pancake

Rodrigo Gomez

Great food at an even more amazing value. Large sharing hot pot with lots of seating and fast service.Great appetizers and meat both are AYCE!! No extra hidden charges, no slow service, one of the best value Hot Pot deals on the peninsula!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Pot, Orange Chicken, Fatty Beef, Half and Half Soup Base, Sauce Station, Green Onion Pancake, All You Can Eat Hotpot

Chih Chiu

Very good food with affordable price -- for hotpot AYCE! Service is good, each order of meat comes quickly. Sometimes they misplace the order, but it's understandable given how busy they are, and a really minor issue compared to the good food they offer.Parking: I have came here at least 4 times, never had an issue parking here.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Hot Pot, All You Can Eat Hotpot

Rob Perez

Great experience, met the owner Louis who was kind and welcoming

Douglas Pineda

Guys always mad specially with the tips, after go so many times they, are not really given my family a good welcome, and complete mad the last time we go there. cuz they saying not really give a good tips to them... bathrooms alway small very bad ? and very

Atmosphere: 2

Food: 2

Service: 1

Madi Sunshine

Best hotpot place around

Joseph Sapida

Great portions for food. Good amount of options. Meat quality was good too. You don't get any service since you serve yourself. Overall very good experience.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Half and Half Soup Base, All You Can Eat Hotpot

Joseph Anthony S.

Great portions for food. Good amount of options. Their beef toro is pretty good. Meat quality was good too. You don't get any service since you serve yourself. Overall very good experience. Tonkatsu and house special broth - cool. I like that they do kareoke but I didn't get to try. Note - it's$10 cheaper if you go from 12-4 OR 9-12pm. Plus it's like$1.50 cheaper per person to pay with cash

Osbaldo Martinez

Grand HotPot is a good place for hotpot. I came here with my friends and it was a nice place for hotpot. We had a good time and ate delicious food. The best part about Grand HotPot is that the drinks were free. There was also ice cream, although I didn't have any because I was too full. I must also say that their customer service is amazing. They were very accommodating and friendly.

Atmosphere: 4

Food: 4

Service: 5

Rômulo Santos

The food (broth) was good however we had a bad experience with a server that demanded tips even though when my partner paid the bill there was no option for tipping. Luckily, I had some cash so when I returned to the table and heard what happened I threw in some money for the servers, which we always do as good tippers. We, however, felt offended by the server’s behavior and don’t intend to come back. Can’t recommend this place.

Atmosphere: 3

Food: 4

Service: 1

DaLong Gong (Jayson)

The waiters in the restaurant are bad. There will be no next time. I hope it can be improved.

Atmosphere: 1

Food: 3

Service: 1

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