El Pollo Loco

9800 Laurel Canyon Blvd, Pacoima
(818) 897-8968

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Recent Reviews

My mom had ordered food from here and they gave us and uncooked stuffed steak it wasn’t hardened on the outside and it looked like it hadn’t been toasted or nothing it was cold when my brother had opened it he had to toast it up himself? they also gave him the wrong meat they gave him a chicken one rather then beef
The food here is hit or miss. Somedays the food is good, the chicken is juicy and other days the chicken is bone dry and hard cause they over cook it. The corn is great, but even the Mac and cheese is too salty at times. Overall, the place is pretty good. Service has been good. When they get rushed, it could take a while to get your order.
Drive up teller with piercings was rude, says we needed to order extra onions in a bag I ahead of time after she put us on hold while taking our orders twice. Didn’t even have a chance to tell her about extra onions. Manager was notified. He says that he’s had a lot of complaints about this particular person.

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