Food was cold and stale. Fries were reheated. Burger was dry with no condiments. When asked for more sauce they say it’s an extra charge even if you buy sides and items that the sauces go with. Won’t be back to this location, try to stay away if you can they want $15 for a basic combo but won’t give a sauce to go with it and manager was rude.
Atmosphere: 1
Food: 1
Service: 1
Eduardo Medina
The bathroom is bad, 5 people and none of them work
Rudy Hane
Places is always clean, friendly staff bathrooms now have a combo, but that’s what keeps it clean and I ordered the California burger with two extra patties and that is awesome. Try it good place. I’ve been coming here for over 30 years.
Atmosphere: 5
Food: 5
Service: 5
Rudy
Fast service and lettuce wrapped burgers are good
Food: 5
Service: 5
Jose Santos
My order was wrong. I had to tell them my order so they could make it. They did my order, yet i was still charged for sauses.. Hey jack or McDonald's are way cheaper!!!
Atmosphere: 2
Food: 1
Service: 1
Devra Resendiz
Lettuce as bread. Yummy Fries were cold :(
Atmosphere: 4
Food: 5
Service: 4
Luis Diaz
I hope I'm wrong, but I believe they changed the buns, and I did not like it. I love this place, but I don't think I'll be back.
Atmosphere: 5
Food: 1
Service: 5
Dominic Avila
I'll come back whenever I'm in the area. Great customer experience, good food, even better manager. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Marco Hernandez
The person spoke Spanish, that helped a lot. Since the "Devil burger" came out I go more often ?
Atmosphere: 5
Food: 5
Service: 5
Gary Wilkins
Elva the shift manager seemed like she didn't want to be there.
I ordered just a simple single patty burger and they took it upon themselves to upcharge me to some some special burger that costs twice as much instead of the basic one i asked for, no i dont have time to go back so you can fix YOUR mistake, its alot easier for me to just leave a review on my experience, email it to coporate and hopefully save someone else from being upcharged too. This used to be the ONLY good Carl JR in the valley, but something has changed, maybe it has to do with them getting rid of their customer surveys.Edit: The double price version of my burger taste so much worse than the one i actually ordered. Avoid the Angus burgers.
Atmosphere: 1
Food: 1
Service: 1
Bri M
5/19/2024 I ordered the Western Bacon Cheeseburger combo. The Coke dispenser was only running clear fluid. I hade to use the 2nd one and then I notified the checker.I had the number tag and my receipt on the table I wanted. My order was delivered and she took the number tag and my receipt. I had to have a new receipt reprinted.I inspected the burger as I have to do with many Carl's Jrs. The onion rings on burger were VERY SMALL! 2 rings 1.125 diameter that overlapped each other half way and only covered 1/3 of the burger from one edge. WAY TOO SMALL AND TOO FEW. Should have been 4 of those small rings and not overlapped. Sometimes there is only one medium union ring on the burger too.The best size and amount of onion rings on this type of burger are the ones made at the Carl's Jr near I10 and In-N-Out (farther norths of here).
Atmosphere: 3
Food: 2
Service: 2
Richard Tatarian
Love the spicy burger
Atmosphere: 5
Food: 4
Service: 5
Shawna MarieLynn
Soda is always flat. Employees always act like you're a burden and they would rather be somewhere else.
Atmosphere: 4
Food: 4
Service: 4
P V
Bad experience, Mgr. (Samantha) was so rude, unprofessional and impatient. She couldn’t figure out how to complete our order and apparently it was our fault, at least that’s how she made us feel! We are neeeevvveeerrrr going there again! We’ll spend our coins elsewhere happily before putting up with that foolishness.
Food was cold and stale. Fries were reheated. Burger was dry with no condiments. When asked for more sauce they say it’s an extra charge even if you buy sides and items that the sauces go with. Won’t be back to this location, try to stay away if you can they want $15 for a basic combo but won’t give a sauce to go with it and manager was rude.
Atmosphere: 1
Food: 1
Service: 1
The bathroom is bad, 5 people and none of them work
Places is always clean, friendly staff bathrooms now have a combo, but that’s what keeps it clean and I ordered the California burger with two extra patties and that is awesome. Try it good place. I’ve been coming here for over 30 years.
Atmosphere: 5
Food: 5
Service: 5
Fast service and lettuce wrapped burgers are good
Food: 5
Service: 5
My order was wrong.
I had to tell them my order so they could make it.
They did my order, yet i was still charged for sauses..
Hey jack or McDonald's are way cheaper!!!
Atmosphere: 2
Food: 1
Service: 1
Lettuce as bread. Yummy
Fries were cold :(
Atmosphere: 4
Food: 5
Service: 4
I hope I'm wrong, but I believe they changed the buns, and I did not like it.
I love this place, but I don't think I'll be back.
Atmosphere: 5
Food: 1
Service: 5
I'll come back whenever I'm in the area. Great customer experience, good food, even better manager. Thank you.
Atmosphere: 5
Food: 5
Service: 5
The person spoke Spanish, that helped a lot.
Since the "Devil burger" came out I go more often ?
Atmosphere: 5
Food: 5
Service: 5
Elva the shift manager seemed like she didn't want to be there.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I ordered just a simple single patty burger and they took it upon themselves to upcharge me to some some special burger that costs twice as much instead of the basic one i asked for, no i dont have time to go back so you can fix YOUR mistake, its alot easier for me to just leave a review on my experience, email it to coporate and hopefully save someone else from being upcharged too. This used to be the ONLY good Carl JR in the valley, but something has changed, maybe it has to do with them getting rid of their customer surveys.Edit: The double price version of my burger taste so much worse than the one i actually ordered. Avoid the Angus burgers.
Atmosphere: 1
Food: 1
Service: 1
5/19/2024 I ordered the Western Bacon Cheeseburger combo. The Coke dispenser was only running clear fluid. I hade to use the 2nd one and then I notified the checker.I had the number tag and my receipt on the table I wanted. My order was delivered and she took the number tag and my receipt. I had to have a new receipt reprinted.I inspected the burger as I have to do with many Carl's Jrs. The onion rings on burger were VERY SMALL! 2 rings 1.125 diameter that overlapped each other half way and only covered 1/3 of the burger from one edge. WAY TOO SMALL AND TOO FEW. Should have been 4 of those small rings and not overlapped. Sometimes there is only one medium union ring on the burger too.The best size and amount of onion rings on this type of burger are the ones made at the Carl's Jr near I10 and In-N-Out (farther norths of here).
Atmosphere: 3
Food: 2
Service: 2
Love the spicy burger
Atmosphere: 5
Food: 4
Service: 5
Soda is always flat. Employees always act like you're a burden and they would rather be somewhere else.
Atmosphere: 4
Food: 4
Service: 4
Bad experience, Mgr. (Samantha) was so rude, unprofessional and impatient. She couldn’t figure out how to complete our order and apparently it was our fault, at least that’s how she made us feel! We are neeeevvveeerrrr going there again! We’ll spend our coins elsewhere happily before putting up with that foolishness.
Atmosphere: 1
Food: 1
Service: 1
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