Celebrated our babies 1st Birthday and everything ran smoothly. Staff was attentive and friendly.
Cinthya Jaramillo
This is my 4th Sensory Sunday and I am beyond pleased with every single one of them. The last event and this one, Anthony was there to assist us all. He made our experience 10x better. He greeted us as soon as we walked in, he had an incredible mood which sets the vibe for any parent specially an autism parent! Pizza was really good, had to order twice! Definitely a great place for parents to relax a bit & have kiddos enjoy some fun games.
Tara alzubaidi
Etheny and Saray ara amazing team they make the birthday amazing super helpful and make every thing special
Marqui Besneatte
The Chuck E. Cheese in Palm Desert is fantastic! The employees are especially kind and helpful. The venue is clean and the food is delicious. It is the only Chuck E. Cheese I have been to, and I certainly hope the rest of them are as fabulous.
Michael R. Burke
I loved it as a kid and my kids love it today!
Marie M
I visited with a lot of family for a birthday on 8/30. There was almost no employees actually working! I waited 10 minutes to get someone to fill the salad bar with salad after waiting in line to order food for 15-20 minutes because only one person was taking orders with a long line. No one was working the door checking people in or out which is one of Chuck E Cheese's safety features. All of this, while about 6-8 employees sat in an office in the back laughing and talking. They could be seen from the salad bar area in the back. Once my husband really made a fuss they all came out and got to work. Very upsetting to see how management is handling their responsibilities and managing their employees. We will definitely not be back!
Felipe Falcon-Sosa
Everything is about money Kids they can’t play on playground unless you bought a 16 dlls socks with a anti sleepery chunk e cheese logo so expensive This is sucks we have 7 grandkids And you can used them one visit
Ana Andrade
Great salad bar, clean bathrooms and very nice customer service from all the employees. We go atleast twice a month and even if it's a little loud my kids enjoy it
Howard M Lockie
Great place!!
Adrienna Mathieu
I took my 4 grandkids for a day of fun. They had cards with points on them , but we had forgotten them. So, as I was purchasing new cards, one of the staff pointed out how I could get more points for the same price. I had totally missed it. I really appreciated that!
My daughter stood at the prize counter for 10 minutes. After peaking my head around the counter I notice a young boy(Anthony) sitting on his cell phone in a chair. I simply asked if there was anyone working the prize counter and he told me no. During this conversation my daughter came up from behind me and walked into the loli pop I was holding. (Complete accident small kids bump into things all the time/she didn’t cry) Anthony then felt the need to yell and tell me I should be watching my child bette and no one was working the prize counter right now. A few moments later we saw him handing other kids prizes with a big smile on his face. My daughter asked if she could get her prize, so I took her back in line. When it was our turn his whole attitude and facial expression changed. He began yelling at me when I asked if my daughter could get a prize. Every comment his voice raised and he made vile accusations like I beat my daughter, in-front of my kids and other families! My daughter walked up from behind me and bumped into me and he created some nasty unnecessary scene out of it when the focus should be helping the kid get their prize regardless of personal emotions or issues. I was shocked someone employed at a children’s place showed such hostility and immature/inappropriate behavior in-front of children. My daughter left asking why he was treating her differently than the other kids and said the things he said….I don’t see why letting her have a turn at the prize booth and enjoy her experience was so hard for him to allow to happen. The immaturity and disrespect was completely uncalled for, the kid just wanted a prize…
Atmosphere: 1
Service: 1
Chris Brown
General Manager here was extremely disrespectful. Will not be coming here ever again!
Atmosphere: 1
Food: 1
Service: 1
Sarah Alvarez
Games are broken or trashed restrooms were nasty and very unsanitary staff is very rude and really ruined the whole experience we were paying customers I have a toddler he tried to get as many tickets as he could but only got 105 and real want a lizard for 250 tickets my son cried and they could have given him the plastic little lizard that wasn't even worth a dollar. I won't be coming back here Dave n busters is was better and there machines actually give tickets as well as prizes chuckle cheeses is a scam spend your money where it's valued this place has no respect.
Atmosphere: 1
Food: 1
Service: 1
Kiki S
Big space, perfect place to cool off with kids. Recommend signing up for birthday club online to get a freebie (my kid got candy candy, needs ohine number to spin wheel of freebiez).
Atmosphere: 5
Food: 5
Service: 5
L C.
We just celebrated my 2 years old baby’s bday on Sat. 26th. It was fun and the staff above and beyond.
Our party helper Stefani (if I’m not mistaken her name) was just amazing. I mean she was just the Perfect host, helper, coordinator and guided that you want to have in ur party. Thank u Stefani you’r and Angel. What a charisma!!!
I want to thank to Andrew as well for being so helpful and organized.
Thank you all really. Was incredible!
The only down side of the party at Chuck. E is the short time the parties last at the designated table.
We know that this is a $ maker for them but it would be ideal if they could consider to give more time to the bookings.
Meaning at least 3 hrs instead of 2 bcs is way to short time for a party plus you feel the pressure and the rush to play, to eat, to make sure everyone is ok at ur party, to hang out etc etc. like I didn’t even have time to enjoy the table with my family. But anyways that’s a thought that I’m sure 1000 of ppl would have n agree w. Me.
Celebrated our babies 1st Birthday and everything ran smoothly. Staff was attentive and friendly.
This is my 4th Sensory Sunday and I am beyond pleased with every single one of them. The last event and this one, Anthony was there to assist us all. He made our experience 10x better. He greeted us as soon as we walked in, he had an incredible mood which sets the vibe for any parent specially an autism parent! Pizza was really good, had to order twice! Definitely a great place for parents to relax a bit & have kiddos enjoy some fun games.
Etheny and Saray ara amazing team they make the birthday amazing super helpful and make every thing special
The Chuck E. Cheese in Palm Desert is fantastic! The employees are especially kind and helpful. The venue is clean and the food is delicious.
It is the only Chuck E. Cheese I have been to, and I certainly hope the rest of them are as fabulous.
I loved it as a kid and my kids love it today!
I visited with a lot of family for a birthday on 8/30. There was almost no employees actually working! I waited 10 minutes to get someone to fill the salad bar with salad after waiting in line to order food for 15-20 minutes because only one person was taking orders with a long line. No one was working the door checking people in or out which is one of Chuck E Cheese's safety features. All of this, while about 6-8 employees sat in an office in the back laughing and talking. They could be seen from the salad bar area in the back. Once my husband really made a fuss they all came out and got to work. Very upsetting to see how management is handling their responsibilities and managing their employees. We will definitely not be back!
Everything is about money
Kids they can’t play on playground unless you bought a 16 dlls socks with a anti sleepery chunk e cheese logo so expensive
This is sucks we have 7 grandkids
And you can used them one visit
Great salad bar, clean bathrooms and very nice customer service from all the employees. We go atleast twice a month and even if it's a little loud my kids enjoy it
Great place!!
I took my 4 grandkids for a day of fun. They had cards with points on them , but we had forgotten them. So, as I was purchasing new cards, one of the staff pointed out how I could get more points for the same price. I had totally missed it. I really appreciated that!
Restaurantji Recommends
My daughter stood at the prize counter for 10 minutes. After peaking my head around the counter I notice a young boy(Anthony) sitting on his cell phone in a chair. I simply asked if there was anyone working the prize counter and he told me no. During this conversation my daughter came up from behind me and walked into the loli pop I was holding. (Complete accident small kids bump into things all the time/she didn’t cry) Anthony then felt the need to yell and tell me I should be watching my child bette and no one was working the prize counter right now. A few moments later we saw him handing other kids prizes with a big smile on his face. My daughter asked if she could get her prize, so I took her back in line. When it was our turn his whole attitude and facial expression changed. He began yelling at me when I asked if my daughter could get a prize. Every comment his voice raised and he made vile accusations like I beat my daughter, in-front of my kids and other families! My daughter walked up from behind me and bumped into me and he created some nasty unnecessary scene out of it when the focus should be helping the kid get their prize regardless of personal emotions or issues. I was shocked someone employed at a children’s place showed such hostility and immature/inappropriate behavior in-front of children. My daughter left asking why he was treating her differently than the other kids and said the things he said….I don’t see why letting her have a turn at the prize booth and enjoy her experience was so hard for him to allow to happen. The immaturity and disrespect was completely uncalled for, the kid just wanted a prize…
Atmosphere: 1
Service: 1
General Manager here was extremely disrespectful. Will not be coming here ever again!
Atmosphere: 1
Food: 1
Service: 1
Games are broken or trashed restrooms were nasty and very unsanitary staff is very rude and really ruined the whole experience we were paying customers I have a toddler he tried to get as many tickets as he could but only got 105 and real want a lizard for 250 tickets my son cried and they could have given him the plastic little lizard that wasn't even worth a dollar. I won't be coming back here Dave n busters is was better and there machines actually give tickets as well as prizes chuckle cheeses is a scam spend your money where it's valued this place has no respect.
Atmosphere: 1
Food: 1
Service: 1
Big space, perfect place to cool off with kids. Recommend signing up for birthday club online to get a freebie (my kid got candy candy, needs ohine number to spin wheel of freebiez).
Atmosphere: 5
Food: 5
Service: 5
We just celebrated my 2 years old baby’s bday on Sat. 26th. It was fun and the staff above and beyond.
Our party helper Stefani (if I’m not mistaken her name) was just amazing.
I mean she was just the Perfect host, helper, coordinator and guided that you want to have in ur party. Thank u Stefani you’r and Angel. What a charisma!!!
I want to thank to Andrew as well for being so helpful and organized.
Thank you all really. Was incredible!
The only down side of the party at Chuck. E is the short time the parties last at the designated table.
We know that this is a $ maker for them but it would be ideal if they could consider to give more time to the bookings.
Meaning at least 3 hrs instead of 2 bcs is way to short time for a party plus you feel the pressure and the rush to play, to eat, to make sure everyone is ok at ur party, to hang out etc etc. like I didn’t even have time to enjoy the table with my family. But anyways that’s a thought that I’m sure 1000 of ppl would have n agree w. Me.
Thank you for everything guys!
Atmosphere: 5
Food: 5
Service: 5
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