Chuck E. Cheese
72513 CA-111 Suite B, Palm Desert
(760) 341-6005
Recent Reviews
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Great salad bar, clean bathrooms and very nice customer service from all the employees. We go atleast twice a month and even if it's a little loud my kids enjoy it
Great place!!
I took my 4 grandkids for a day of fun. They had cards with points on them , but we had forgotten them. So, as I was purchasing new cards, one of the staff pointed out how I could get more points for the same price. I had totally missed it. I really appreciated that!
My daughter stood at the prize counter for 10 minutes. After peaking my head around the counter I notice a young boy(Anthony) sitting on his cell phone in a chair. I simply asked if there was anyone working the prize counter and he told me no. During this conversation my daughter came up from behind me and walked into the loli pop I was holding. (Complete accident small kids bump into things all the time/she didn’t cry) Anthony then felt the need to yell and tell me I should be watching my child bette and no one was working the prize counter right now. A few moments later we saw him handing other kids prizes with a big smile on his face. My daughter asked if she could get her prize, so I took her back in line. When it was our turn his whole attitude and facial expression changed. He began yelling at me when I asked if my daughter could get a prize. Every comment his voice raised and he made vile accusations like I beat my daughter, in-front of my kids and other families! My daughter walked up from behind me and bumped into me and he created some nasty unnecessary scene out of it when the focus should be helping the kid get their prize regardless of personal emotions or issues. I was shocked someone employed at a children’s place showed such hostility and immature/inappropriate behavior in-front of children. My daughter left asking why he was treating her differently than the other kids and said the things he said….I don’t see why letting her have a turn at the prize booth and enjoy her experience was so hard for him to allow to happen. The immaturity and disrespect was completely uncalled for, the kid just wanted a prize…
Atmosphere: 1
Service: 1
General Manager here was extremely disrespectful. Will not be coming here ever again!
Atmosphere: 1
Food: 1
Service: 1
Games are broken or trashed restrooms were nasty and very unsanitary staff is very rude and really ruined the whole experience we were paying customers I have a toddler he tried to get as many tickets as he could but only got 105 and real want a lizard for 250 tickets my son cried and they could have given him the plastic little lizard that wasn't even worth a dollar. I won't be coming back here Dave n busters is was better and there machines actually give tickets as well as prizes chuckle cheeses is a scam spend your money where it's valued this place has no respect.
Atmosphere: 1
Food: 1
Service: 1
Big space, perfect place to cool off with kids. Recommend signing up for birthday club online to get a freebie (my kid got candy candy, needs ohine number to spin wheel of freebiez).
Atmosphere: 5
Food: 5
Service: 5
We just celebrated my 2 years old baby’s bday on Sat. 26th. It was fun and the staff above and beyond.
Our party helper Stefani (if I’m not mistaken her name) was just amazing.
I mean she was just the Perfect host, helper, coordinator and guided that you want to have in ur party. Thank u Stefani you’r and Angel. What a charisma!!!
I want to thank to Andrew as well for being so helpful and organized.
Thank you all really. Was incredible!
The only down side of the party at Chuck. E is the short time the parties last at the designated table.
We know that this is a $ maker for them but it would be ideal if they could consider to give more time to the bookings.
Meaning at least 3 hrs instead of 2 bcs is way to short time for a party plus you feel the pressure and the rush to play, to eat, to make sure everyone is ok at ur party, to hang out etc etc. like I didn’t even have time to enjoy the table with my family. But anyways that’s a thought that I’m sure 1000 of ppl would have n agree w. Me.
Thank you for everything guys!
Atmosphere: 5
Food: 5
Service: 5
Nice friendly place. They didn’t stamp check when leaving. But other than that, it was a fun place to be.
Atmosphere: 5
Food: 4
Service: 4
Expensive as h3ll, but my 4 year old had a blast. The food came out in a timely manner, and was delicious. It wasn’t overcrowded either. So many of the locations have either shut down or have changed dramatically. There was so much for my little one to do! I just wish the characters and live shows were back <3
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Have made some upgrades since I was there last. Kids had lots of fun, as well as the adults
Atmosphere: 4
Food: 4
Service: 5
Staff are very friendly and helpful however you can smell something bad when you just go in
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pizza, Buffalo Wing
Having to pay an additional fee for the trampoline and slide area is unfair to the children.
Atmosphere: 1
Food: 2
Service: 3
So much fun with and for the kids. Clean and safe.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pizza
First time visiting this location and I was pleasantly impressed. It was clean and looked well kept. 5 stars for ANTHONY cause he was so helpful, efficient, and so patient with all the kiddos. I took one star because no one stamped my hand or my sons when I first entered the building- Safety is super important and is the number one thing that should be consistently monitored.
Atmosphere: 4
Food: 4
Service: 5
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