Ding Tea Palm Desert

Workers are not friendly. Staff dressed very unprofessional, wearing sandals. They didn’t say our drink or number when it was ready. I won’t be back. The man taking took our order barely spoke English it was hard to understand him.

I rarely leave reviews, but my experience at DingT was beyond frustrating. I ordered a boba drink that didn’t come out as expected, so I politely went back inside and asked if they could remake it. They agreed, and I appreciated that — but even the second time, the drink still wasn’t right.

I decided to give them another chance to fix it, so I returned again — only to find the doors locked a full hour before closing time. I could clearly see an employee inside who looked right at me as I knocked, yet they completely ignored me and refused to even acknowledge I was there.

To make matters worse, this isn’t even my first bad experience here — on a previous visit, I actually found a hair in my boba not having any sort of sympathy whatsoever. I tried to overlook it at the time, thinking it might’ve just been a one-time mistake, but after this second incident, it’s clear that customer care and quality control are not priorities here.

It’s one thing for a drink to be made incorrectly, but locking the doors early and ignoring a customer is just unacceptable. This was one of the most unprofessional experiences I’ve ever had at a boba shop. Definitely won’t be coming back, and I hope management takes a serious look at how their staff treats customers.

At one point this place used to be the place to go but that’s not the case anymore.

Whenever I'm in the area I usually get my boba here. The most recent time I visited, I ordered the Oolong Milk Tea with boba with less ice and 30% sugar. And we also ordered a fruit tea that came with lychee jelly. Our drinks arrived fairly quickly since it was just us and another party that came after.

I have no complaints with my drink. Usually I get 30% sugar and light ice, and they pretty much nail the sweetness level every time. The boba pearls were chewy and had a good consistency. My drink tasted good, just how I like it to be. When asked about changing the sweetness level for the fruit tea, the cashier said that they use honey and they can just add a little less. Sweetness level was just right for that drink too.

I've been coming here for years and haven't been disappointed with anything I've ordered.

Love the drinks at this place! I always take people visiting and friends to try it and they always want to go back. Definitely one of the better boba places in the desert !!!

Atmosphere: 5

Food: 5

Service: 5

I’m skeptical about matcha products because they can be a hit or miss but this was pretty good. Not sure if there were different sizes and I should have asked because I didn’t need a large and it may have been cheaper to get a small but hey the consistency and flavor was pleasing. :)

Clean and people are nice im just not fond of that kind of tea and I don't like Boba sorry if I spelled that wrong.

Good, not too sweet. Boba quality is good. $7.75 for large which is regular size compared to other shops but quality makes up for it.

went here a few months ago and thai tea was the worst thai tea i’ve had… got their honey milk tea and it is better. drinks are overpriced, but i assume it’s because it’s the area (tourists). also the girl in front who is younger is not friendly whatsoever and makes you feel like you’re a nuisance. man was kind and told us enjoy! she wouldn’t talk to us at all. 2.5/5 overall

Very good. Just a little pricey

I got a blueberry slush and a steamed bun. Both were very delicious, id recommend ❤️

First time coming here. Ambiance is nice. Ordered Taro Milk Tea with Boba and my husband ordered Strawberry Milk Tea with Boba. We both enjoyed our drinks. Definitely need to try other items.

The tea wasn't good

A LOT of options. The employee recommendations were yummy and the prices were fair. A great stop for something sweet after a nice dinner!

Atmosphere: 5

Food: 5

Service: 4

Met up with a friend to catch up over boba around 7pm on a Tuesday. I don’t like overly sweet boba so I go the Jasmine Boba milk tea with half the sweet. My friend and I received our boba quickly and it tasted great. There were a few board games available and a pool table available to rent $15 per hour. The aesthetics of the inside were cute and minimalist. Will be coming back soon!

Atmosphere: 5

Service: 5

Recommended dishes: Passion Fruit, Strawberry

Subpar drinks compared to other locations. A little different here too... they give you levels for sweetness and ice but then charge you for it. I haven't experienced this at other locations before. Ordered a drink with less ice and half sugar and it cost $0.50 extra and then to add boba is another $0.65... so 2 drinks came out to $13. Plus they are a little stingy in boba.

Update 2024: got thai tea. It was so artifical tasting that I couldn't drink it. Extremely disappointed.

Atmosphere: 5

Food: 1

Service: 3