El Pollo Loco
34620 Monterey Ave, Palm Desert
(760) 328-5135
Recent Reviews
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This place is dirty place. They’re nasty.
The best el pollo loco in Coachella valley food fresh and happy teams members
Atmosphere: 5
Food: 5
Service: 5
Made a oder thru drive thru and didnt give me tortillas sauces that bs live 20 mins away horrible service
The worst attention. Especially that guy Ibea in the counter
Atmosphere: 5
Food: 4
Service: 1
Two days in a row Ive purchased through drive thru and no napkins provided. I feel this is a miss.
Awful customer service, wouldn't recommend dining in or pick up at this location.
It is El Pollo Loco. It was clean and convenient.
Atmosphere: 3
Food: 3
Service: 4
Food was awful and service sucked they got order wrong and were to busy talking to each other
Atmosphere: 1
Food: 1
Service: 1
Terrible service nothing but attitude from the whole staff!! The entire place is dirty! No napkins. Took one bite and the burrito fell apart. Never coming back here
Food was cold, I had to eat my salad with a spoon and no napkins were given.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Queso crunch double chicken bowl was good. Ordered 12 peace chicken meal. However I ordered 4 churros and only got 2.
If I could give a negative score for my review I would .
The customer service was totally crap. Totally rude and unprofessional. I didn't catch the teabaggers name but .... Holy moly. I will never go back there. My entire meal tasted burnt , not sure if it was the rice or the chicken but it was disgusting . Also no eating utensils and no napkins given. Paid 31 bucks for 2 meals that I couldn't even swallow.... Coming from me that is SHOCKING!!! Will never go to this place again! Lessons learned
Atmosphere: 1
Food: 1
Service: 1
I love their chicken quesadilla with breastmeat. Its amazing! But my order was made wrong today, so I was upset about that!
Atmosphere: 1
Food: 1
Service: 1
Pulled up to the drive through and they said to tell them when I was steady to order. I waited about 2-3 minutes and kept asking if I can order. No one replied. Not sure why it’s upsetting I just go to del taco
Food: 5
Service: 1
Food counter, table and soda area were sticky and greasy. No one was attentive nor present at the food counter (other than 2 electronic ordering stations). Didn’t expect el pollo loco I remembered from my childhood in Mexico, but the chicken breast and wings were dry, had an unappealing look and were borderline inedible. Won’t be returning to this, nor any other Pollo Loco.
Atmosphere: 1
Food: 1
Service: 1
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