El Pollo Loco

34620 Monterey Ave, Palm Desert
(760) 328-5135

Recent Reviews

Sort by
Miami Eagle Trucking LLC

This place is dirty place. They’re nasty.

Oscar Ramirez

The best el pollo loco in Coachella valley food fresh and happy teams members

Atmosphere: 5

Food: 5

Service: 5

Alex Jauregui

Made a oder thru drive thru and didnt give me tortillas sauces that bs live 20 mins away horrible service

Jorge E G Zapata

The worst attention. Especially that guy Ibea in the counter

Atmosphere: 5

Food: 4

Service: 1

Alan Portocarrero

Two days in a row Ive purchased through drive thru and no napkins provided. I feel this is a miss.

Sam S.

Awful customer service, wouldn't recommend dining in or pick up at this location.

Nicole Fifer

It is El Pollo Loco. It was clean and convenient.

Atmosphere: 3

Food: 3

Service: 4

Alexandria Knott

Food was awful and service sucked they got order wrong and were to busy talking to each other

Atmosphere: 1

Food: 1

Service: 1

Robert Batista

Terrible service nothing but attitude from the whole staff!! The entire place is dirty! No napkins. Took one bite and the burrito fell apart. Never coming back here

Maricela Hines

Food was cold, I had to eat my salad with a spoon and no napkins were given.

Atmosphere: 3

Food: 1

Service: 3

Anthony Gonzales

Queso crunch double chicken bowl was good. Ordered 12 peace chicken meal. However I ordered 4 churros and only got 2.

•JUJU JESS•

If I could give a negative score for my review I would .
The customer service was totally crap. Totally rude and unprofessional. I didn't catch the teabaggers name but .... Holy moly. I will never go back there. My entire meal tasted burnt , not sure if it was the rice or the chicken but it was disgusting . Also no eating utensils and no napkins given. Paid 31 bucks for 2 meals that I couldn't even swallow.... Coming from me that is SHOCKING!!! Will never go to this place again! Lessons learned

Atmosphere: 1

Food: 1

Service: 1

Amy Hoover

I love their chicken quesadilla with breastmeat. Its amazing! But my order was made wrong today, so I was upset about that!

Atmosphere: 1

Food: 1

Service: 1

Coral Garcia

Pulled up to the drive through and they said to tell them when I was steady to order. I waited about 2-3 minutes and kept asking if I can order. No one replied. Not sure why it’s upsetting I just go to del taco

Food: 5

Service: 1

Pablo Gerber

Food counter, table and soda area were sticky and greasy. No one was attentive nor present at the food counter (other than 2 electronic ordering stations). Didn’t expect el pollo loco I remembered from my childhood in Mexico, but the chicken breast and wings were dry, had an unappealing look and were borderline inedible. Won’t be returning to this, nor any other Pollo Loco.

Atmosphere: 1

Food: 1

Service: 1

Loading...