My husband comes to this location several times a week for me. I don’t think it will ever happen again! Went in 15 minutes before close, literally left me working out to do this. He was told so sorry I have too many orders. Go to our other location in Cathedral City. What?? He actually did because he knew I wanted my drink. Well I found a new place. Your workers are horrible and you should be ashamed of yourselves for hiring them. That is my opinion. Customer Service doesn’t exist!
Couple’s Moving LLC
Really look forward to these drinks….
Monica Kemp
Delicious, refreshing! Pricey but not like some
Lori Salinas
Edit. Omg+ been coming here any chance possible. Love all the teas. I think there is no bad one!! Berry lovers is my new fave 4 years prior review>I tried the Aurora Galaxy, and the Taro Hokkaido, and they were both delicious! The boba was a perfect consistency, and they both were amazing prices! Very polite, helpful, kind, and friendly customer service!
Mark Orellana
Best boba shop franchise in the palm springs area.
Sean Loomis
The problem with this location is there no consistency with the drinks from one visit to the next. The service lacks professional.
Antuan Vu
Only had one employee working at 7pm on Sunday so if there's a rush, it's gonna be a bit. Took 15 mins. for my mint chocolate frappe to arrive. Bless her heart for working so hard.
Erin Staff
One of the best places for bubble tea in the area but sometimes the lines are loooong! Worth it if you have the time though.
EBG1222
One of my favorite Boba tea locations. Minus one star for customer service, the girl doesn't even try being friendly to customers.
Anya Chai
Tea be honest, the thai tea was not that great. Tasted mostly like milk with barely any flavor. However, the fresh fruit teas are fantastic. I got the citrus one and it was fresh and delicious! Cups look big but I feel like it was all gone in a few sips.
Normally my experience here is great. But the experience that I had right now was dissatisfying. I wanted to get a black milk tea with their pumpkin flavoring sense it’s fall. The woman at the register said we can’t do that. Which I thought was wild. Cuz it’s 3 ingredients you put in a cup. But I didn’t wanna argue. So I asked for what I normally got, a black milk tea with banana flavoring. She was hesitant on the drink which I’ve gone before, so she rings it up and I go wait for my drink. Another woman puts my drink down on the counter and all I see is just Black ice tea. I told her excuse me, but I ordered a black milk tea. The woman from the register comes over and says we don’t do that. I was so confused bc this is a boba shop and I’ve gotten it many times before. She then finally corrects it and makes my drink right. As someone who worked in coffee and tea making for 8 years this was wild that a simple request couldn’t be met today. I hope they train people better in the future. I’ll be more hesitant to come back.
Thuy Nguyen
My favorite place. I love sweets garden tea here
Ki Ki
Have been getting my boba here for the last few months and each time the drinks come out consistent and tasty! Definitely one of the better boba places in the desert
Atmosphere: 5
Service: 5
Sirin M
10 minutes before closing. The girl is very friendly. Thanks for your service.
Atmosphere: 5
Food: 5
Service: 5
Marian Donis
BAD SERVICE SINCE THEY ARE RUDE. TODAY MARTHA CHARGED ME REGULAR SIDE AS THE LARGEST AND SHE WAS RUDE.
My husband comes to this location several times a week for me. I don’t think it will ever happen again! Went in 15 minutes before close, literally left me working out to do this. He was told so sorry I have too many orders. Go to our other location in Cathedral City. What?? He actually did because he knew I wanted my drink. Well I found a new place. Your workers are horrible and you should be ashamed of yourselves for hiring them. That is my opinion. Customer Service doesn’t exist!
Really look forward to these drinks….
Delicious, refreshing! Pricey but not like some
Edit. Omg+ been coming here any chance possible. Love all the teas. I think there is no bad one!! Berry lovers is my new fave
4 years prior review>I tried the Aurora Galaxy, and the Taro Hokkaido, and they were both delicious! The boba was a perfect consistency, and they both were amazing prices! Very polite, helpful, kind, and friendly customer service!
Best boba shop franchise in the palm springs area.
The problem with this location is there no consistency with the drinks from one visit to the next. The service lacks professional.
Only had one employee working at 7pm on Sunday so if there's a rush, it's gonna be a bit. Took 15 mins. for my mint chocolate frappe to arrive. Bless her heart for working so hard.
One of the best places for bubble tea in the area but sometimes the lines are loooong! Worth it if you have the time though.
One of my favorite Boba tea locations. Minus one star for customer service, the girl doesn't even try being friendly to customers.
Tea be honest, the thai tea was not that great. Tasted mostly like milk with barely any flavor. However, the fresh fruit teas are fantastic. I got the citrus one and it was fresh and delicious! Cups look big but I feel like it was all gone in a few sips.
Restaurantji Recommends
Normally my experience here is great. But the experience that I had right now was dissatisfying. I wanted to get a black milk tea with their pumpkin flavoring sense it’s fall. The woman at the register said we can’t do that. Which I thought was wild. Cuz it’s 3 ingredients you put in a cup. But I didn’t wanna argue. So I asked for what I normally got, a black milk tea with banana flavoring. She was hesitant on the drink which I’ve gone before, so she rings it up and I go wait for my drink. Another woman puts my drink down on the counter and all I see is just Black ice tea. I told her excuse me, but I ordered a black milk tea. The woman from the register comes over and says we don’t do that. I was so confused bc this is a boba shop and I’ve gotten it many times before. She then finally corrects it and makes my drink right.
As someone who worked in coffee and tea making for 8 years this was wild that a simple request couldn’t be met today. I hope they train people better in the future. I’ll be more hesitant to come back.
My favorite place. I love sweets garden tea here
Have been getting my boba here for the last few months and each time the drinks come out consistent and tasty! Definitely one of the better boba places in the desert
Atmosphere: 5
Service: 5
10 minutes before closing. The girl is very friendly. Thanks for your service.
Atmosphere: 5
Food: 5
Service: 5
BAD SERVICE SINCE THEY ARE RUDE. TODAY MARTHA CHARGED ME REGULAR SIDE AS THE LARGEST AND SHE WAS RUDE.
Atmosphere: 5
Food: 5
Service: 1
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