Total lack of awareness & service. Walked inside to order 2 coffees and 2 pastries at the counter, paid & tipped 20% (a mistake). The counter girl gave us the pastries & said she'd bring out coffees - no other customers in area ordering at this time. We sat outside and talked, after 5+ minutes realized we didn't have coffees & husband went inside to check - server said she'll make them, another 5+ minutes no coffee - pastries now half eaten. Husband goes inside again - one coffee sitting on counter - server now at pastry counter filling order for other customer. She tells my husband 'that's your coffee' - husband reminds her we paid for 2 coffees. Husband brings first coffee outside & goes back in to wait for second coffee. Finally after another 5+ minutes husband gets 2nd coffee - server never apologized, just clueless that you need to finish an order before waiting on someone else. What a disappointing place. So glad we tipped for this service!
Cynthia F.
The cannolis are delicious, the almond croissants are amazing and their sandwiches are terrific. The breakfast steak is surprisingly good. It's cooked on the grill. They could work on their eggs.
Douglas Ruark
Stopped by for brunch today after pick ball. There was only one server who was busy, and never came to my table. He knew I was there because he told me to sit where I wanted when I came in. I waited for 15 minutes and then left. I do like the place and will probably give it another try.
Glenn T.
Terrible service! Actually no service! Either they refused to service us because we are gay, or because we are white or both. We waited for seating and we waited for menus which we never received so we walked out.
Richard
My fiance and I visited on a Saturday morning and it was fairly quiet/slow. We wanted to sit outside since we had a dog, and my fiance went inside to check in. It was unclear whether we were supposed to sit ourselves or wait for a host/hostess to seat us. After waiting for a few minutes and seeing no staff, she went over to the coffee/bakery shop and asked whether we should sit ourselves. The girl told her to have a seat anywhere and the server would be right out. When the server arrived, he asked what we wanted to drink and when we asked what kind of coffee they had, he said we have a ton of options and we can go inside to look at the menu. We asked for a menu, but it only listed the food items and not the coffee. Immediately, we noticed the server had an apron that was from Applebee's (with the logo prominently visible), which we thought was funny but a bit odd/unprofessional.We finally decided on the Coco-cream latte, which took about 15 minutes to come out, and they ended up bringing a coconut kale smoothie instead of the coffee that we ordered. We flagged the server down and told him it was incorrect, and he insisted he rang it up correctly and immediately blamed the barista. He advised it would be remade and would be right out.For food, we ended up ordering the ultimate breakfast croissant and the lemon ricotta pancakes. The croissant was made to perfection, with a flaky crust and a soft inner layer. The pancakes were delicious and very moist. The only issue with our food order is that we had no silverware and it ended up being cold by the time we got something to eat it with. Our server brought the food, told us he would be back for refills, and left for several minutes, until I flagged him down while he was inside. I asked for silverware, and he was unapologetic and eventually brought us 1 set to use between the both of us.It was at this time that we finally received the correct coffee, but by that point, we were finished with our meal (approximately 25 minutes after receiving our food). We tried the latte and it tasted very burnt, so we couldn't drink it and ended up leaving it on the table after one sip.Overall, the entire experience was a bust. Starting from the unprofessional server wearing a different restaurant's apron, lack of silverware, cold food, the hiccup with the latte, followed by the burnt coffee, we feel that everything was incredibly expensive for what you get. For example, the pancakes and sandwiches don't come with any sides so you have to order them separately.
Atmosphere: 3
Food: 3
Service: 1
Ramiro Gonzalez
Excellent place for everyone, very good attention to all customers, excellent service, very good kindness, super, I recommend it
Atmosphere: 5
Food: 5
Service: 5
Sydney M.
What an amazing hidden gem! I regularly drop my dog off to get his haircut in this plaza and am always looking for things to do. Some of the other restaurants don't open until later in the day, but this one was open nice and early. I was expecting a small bakery or coffee shop, but was pleasantly surprised to find full seating when I arrived! The place was super busy too -- lots of people coming in and out to try the delicious grub. I had the lox and eggs benny on a jalapeño scone and it was incredible. My only suggestion was that the scone would've been amazing if it was toasted, but I'm sure they can do that for you upon request! Also a heads up that their hollandaise sauce is more on the lemony/citrusy side -- something to be mindful of if you're not into that. I thought it was great contrasting flavors to the spice of the scone! Will be back again!
Chris M.
Unbelievable pastry! The owners are wonderful. The food is great. You need to try this place ... let's keep it open.
Desiree P.
Who doesn't love warm freshly baked pastries?! Seriously the case was steamy. It was so hard to decide what to pick as everything looked so YUMMY. What we found out, everything is as YUMMY as it looks, so you won't go wrong with whatever you choose. If you have time enjoy the music and grab a drink. I know I will next time.
Donald Crosslin
This is a great place. Usually go there for breakfast and get either the special or the eggs Benedict. The staff is super friendly and always helpful. I take my family here every time they come visit. Worth giving a try and see if you have a new regular place.
If I could give Carousel 10 stars I would. Their new location (just a couple doors over from the previous location) is incredible. They now have a full restaurant with table service and an incredible menu. The bakery is even better than before if that's possible. Everything we have ordered has been top quality and delicious. Congrats on the new space. I can't wait to try everything on the menu. Great food, great service, great prices and great location. It's a real treat to have Carousel Bakery and Cafe in Palm Springs.
Tara G.
My husband and I finally went in to Carousel bakery and cafe on a Monday. I decided on the Reuben, my husband got the Bodega style breakfast burrito. Both were delicious. The place was inviting and clean, the service was friendly and helpful. Stopped by the bakery area on the way out for a croissant. We will definitely go back again soon to try something new.
Cece C.
Great breakfast scramble bowl & Eggs Benedict. Service and coffee were good. Clean bathrooms.
RICHARD BERNSTEIN
Best croissants in the desert!!
Jesse D.
First time guest, but will not be the last time. Staff was super friendly, food was great, and I had my eye on the pastries..but next time.
Total lack of awareness & service. Walked inside to order 2 coffees and 2 pastries at the counter, paid & tipped 20% (a mistake). The counter girl gave us the pastries & said she'd bring out coffees - no other customers in area ordering at this time. We sat outside and talked, after 5+ minutes realized we didn't have coffees & husband went inside to check - server said she'll make them, another 5+ minutes no coffee - pastries now half eaten. Husband goes inside again - one coffee sitting on counter - server now at pastry counter filling order for other customer. She tells my husband 'that's your coffee' - husband reminds her we paid for 2 coffees. Husband brings first coffee outside & goes back in to wait for second coffee. Finally after another 5+ minutes husband gets 2nd coffee - server never apologized, just clueless that you need to finish an order before waiting on someone else. What a disappointing place. So glad we tipped for this service!
The cannolis are delicious, the almond croissants are amazing and their sandwiches are terrific. The breakfast steak is surprisingly good. It's cooked on the grill. They could work on their eggs.
Stopped by for brunch today after pick ball. There was only one server who was busy, and never came to my table. He knew I was there because he told me to sit where I wanted when I came in. I waited for 15 minutes and then left. I do like the place and will probably give it another try.
Terrible service! Actually no service! Either they refused to service us because we are gay, or because we are white or both. We waited for seating and we waited for menus which we never received so we walked out.
My fiance and I visited on a Saturday morning and it was fairly quiet/slow. We wanted to sit outside since we had a dog, and my fiance went inside to check in. It was unclear whether we were supposed to sit ourselves or wait for a host/hostess to seat us. After waiting for a few minutes and seeing no staff, she went over to the coffee/bakery shop and asked whether we should sit ourselves. The girl told her to have a seat anywhere and the server would be right out. When the server arrived, he asked what we wanted to drink and when we asked what kind of coffee they had, he said we have a ton of options and we can go inside to look at the menu. We asked for a menu, but it only listed the food items and not the coffee. Immediately, we noticed the server had an apron that was from Applebee's (with the logo prominently visible), which we thought was funny but a bit odd/unprofessional.We finally decided on the Coco-cream latte, which took about 15 minutes to come out, and they ended up bringing a coconut kale smoothie instead of the coffee that we ordered. We flagged the server down and told him it was incorrect, and he insisted he rang it up correctly and immediately blamed the barista. He advised it would be remade and would be right out.For food, we ended up ordering the ultimate breakfast croissant and the lemon ricotta pancakes. The croissant was made to perfection, with a flaky crust and a soft inner layer. The pancakes were delicious and very moist. The only issue with our food order is that we had no silverware and it ended up being cold by the time we got something to eat it with. Our server brought the food, told us he would be back for refills, and left for several minutes, until I flagged him down while he was inside. I asked for silverware, and he was unapologetic and eventually brought us 1 set to use between the both of us.It was at this time that we finally received the correct coffee, but by that point, we were finished with our meal (approximately 25 minutes after receiving our food). We tried the latte and it tasted very burnt, so we couldn't drink it and ended up leaving it on the table after one sip.Overall, the entire experience was a bust. Starting from the unprofessional server wearing a different restaurant's apron, lack of silverware, cold food, the hiccup with the latte, followed by the burnt coffee, we feel that everything was incredibly expensive for what you get. For example, the pancakes and sandwiches don't come with any sides so you have to order them separately.
Atmosphere: 3
Food: 3
Service: 1
Excellent place for everyone, very good attention to all customers, excellent service, very good kindness, super, I recommend it
Atmosphere: 5
Food: 5
Service: 5
What an amazing hidden gem! I regularly drop my dog off to get his haircut in this plaza and am always looking for things to do. Some of the other restaurants don't open until later in the day, but this one was open nice and early. I was expecting a small bakery or coffee shop, but was pleasantly surprised to find full seating when I arrived! The place was super busy too -- lots of people coming in and out to try the delicious grub. I had the lox and eggs benny on a jalapeño scone and it was incredible. My only suggestion was that the scone would've been amazing if it was toasted, but I'm sure they can do that for you upon request! Also a heads up that their hollandaise sauce is more on the lemony/citrusy side -- something to be mindful of if you're not into that. I thought it was great contrasting flavors to the spice of the scone! Will be back again!
Unbelievable pastry! The owners are wonderful. The food is great. You need to try this place ... let's keep it open.
Who doesn't love warm freshly baked pastries?! Seriously the case was steamy. It was so hard to decide what to pick as everything looked so YUMMY. What we found out, everything is as YUMMY as it looks, so you won't go wrong with whatever you choose. If you have time enjoy the music and grab a drink. I know I will next time.
This is a great place. Usually go there for breakfast and get either the special or the eggs Benedict. The staff is super friendly and always helpful. I take my family here every time they come visit. Worth giving a try and see if you have a new regular place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Toasted Bagel, Wraps, Sausage Breakfast Burrito, Eggs and Sausage
Restaurantji Recommends
If I could give Carousel 10 stars I would. Their new location (just a couple doors over from the previous location) is incredible. They now have a full restaurant with table service and an incredible menu. The bakery is even better than before if that's possible. Everything we have ordered has been top quality and delicious. Congrats on the new space. I can't wait to try everything on the menu. Great food, great service, great prices and great location. It's a real treat to have Carousel Bakery and Cafe in Palm Springs.
My husband and I finally went in to Carousel bakery and cafe on a Monday. I decided on the Reuben, my husband got the Bodega style breakfast burrito. Both were delicious. The place was inviting and clean, the service was friendly and helpful. Stopped by the bakery area on the way out for a croissant. We will definitely go back again soon to try something new.
Great breakfast scramble bowl & Eggs Benedict. Service and coffee were good. Clean bathrooms.
Best croissants in the desert!!
First time guest, but will not be the last time. Staff was super friendly, food was great, and I had my eye on the pastries..but next time.