290 W Via Olivera Ave #3, Palm Springs
I hired Trypps to provide transportation for my wedding and it was the only service out of many vendors that I was disappointed with. The vehicle transporting 30 members was not only 45 minutes late to the ceremony, they had to stop to get gas on the way, and then one of our guests had to pay for the gas. When I expressed my dissatisfaction for how poorly this was handled and how unprofessional this was, the owner, Mike, proceeded to blame my guests for the delay and was unwilling to offer any compensation for the stress this caused. I gave him the opportunity to make it right and was willing to offer him more business the next day to provide transportation for a party we were having but he wouldn’t give me any sort of deal on price and was unwilling to even extend an apology for his unsatisfactory service. Do not recommend at all!!
I don't think I have ever experienced this level of customer service. Mike went above and beyond to help me with an urgent last minute delivery. From driving to staples to updating me continuously throughout the process to ensure that it was getting done exactly how I requested. Thank you for everything that you did, will definitely be using your services again!
I really wish I could give more than five stars! Shouting all the way from Louisiana what an amazing job Michael and his team did for us. My best friend who is blind and disabled had to move suddenly from Long Beach to Louisiana. He was unable to pack his belongs and bring them with him because of disabilities. I reached to out Michael to see if he had someone who could go to my friends old home, pack his items, then ship them to us. I had no clue what all was there that needed to be picked up. They picked up everything, repacked it for me then went to UPS and Greyhound (to ship busfreighter). I can't sing his praises enough, he went above and beyond and his prices were very reasonable.
Trypps is a must use for anything travel. Much better and more personal service than uber could ever provide. They make our lives so convenient as well by picking up our groceries or food orders from fast food. I LOVE LOVE TRYPPS!
All I can say, is "Wow"! Michael and his team are so incredibly responsive, courteous, professional and proactive! Have already used Trypps' services several times already, as after the first time I was so impressed! Highly recommend Trypps!
I was steadily looking for the force and Trypps delivered it without hesitation. Jokes aside. Mike is professional and responsive. If it can be delivered. Trypps can get it done. Highly recommend his service.
Used them on my last trip to palm springs a couple of times. Had a great experience each time. Great service! I would use def use them again.
Mike at Trypps responded to my next day request super quickly and was able to coordinate courier delivery of a surprise gift for my Dad, basically on-demand same-day. I was in another state trying to make this happen and Mike made it seem like no problem at all. Strongly recommend!
Mike the driver is fantastic.What incredible service and no demand was too big for Mike! Thank you Mike for making a great trypP...an AWESOME TRYPP!! Will definitely be back xxx
Mike and Emmanuel are fantastic! I was researching and contacting multiple limo service companies a few weeks before my little sister's bachelorette event and no one even emailed back a quote. I branches out and found Mike on Yelp and saw his rating and decided to call. Mike answered right away and was extremely helpful! He was able to give me recommendations based on what we wanted and a quote right away. He made the whole process so easy and stress free. He was also available via text which is a major plus for me. On the actual night of our limo reservation, Emmanuel was our driver and he was professional and very flexible with our stop requests. He picked us up punctually from each stop & was available by text to message if we wanted to stay longer or be picked up early. The Sprinter limo was amazing! Huge tv screens playing music videos and speakers that bumped insanely! The lights pulsed with the bass and it was a literal nightclub in there Would definitely call again since it made our night so unforgettable! Thank you!
We have ridden with Mike the Driver and the team a number of times over the years. All I can say is they are the most professional, courteous, punctual, and responsible drivers I have ever worked with. Cars are always looking and smelling great. At least once every couple months, they assist me in getting to some appointments. They are always so patient with me. Mike, you have a customer for life.
Wonderful service. I had a friend call me from the ICU in Palm Springs. He had no one in town to help. He had his phone but no charger. In less than 30 minutes Mike had gone to a store, bought a charger and delivered it to the hospital room for me. Great job! This is customer service at its best.
If there was a way to give Mike 10 stars, or 500 stars, or a million, I would. Absolutely fantastic phenomenal professional courteous and outstanding service. Anything u could ever ask for in a courier, it's him. I was in a serious bind (work related) and contacted him in a somewhat panicked mode (left something at a hotel in his area, and I live out of town) and he not only stepped up to help but did so in an absolutely fantastic and timely manner. I'd trust him with any job, big or small. He should have shown up with a cape on, super hero status. (This was no easy task btw. Not just a simple long boring drive. Its storming now and traffic was insane). He absolutely turned around a horrible stressful chaotic situation for me and I couldn't be more pleased right now.
I'm not to sure but I know some of the services are great.
My order never showed up. When I called the number provided, it was clear that the driver (who was also answering the customer service line) hadn't even seen my order. The charge is still showing on my credit card statement but I do not yet see the refund.
290 W Via Olivera Ave #3, Palm Springs, CA 92262