The food was disgusting how can you go wrong on mashed potatoes? The appetizers taste like they came out of the microwave. We will never go back.
Atmosphere: 2
Food: 1
Service: 2
Anastacia D
I went to Applebee’s last week and had one of the worst dining experiences I’ve ever had, all because of our server, Leslie. From the second we sat down, she had a bad attitude—no greeting, no smile, nothing. She acted like we were a burden and clearly didn’t want to be there. She never checked on us once after taking our order. No refills, no asking if the food was okay—just completely ignored us. It honestly felt like we were invisible. If you hate your job that much, maybe don’t take it out on paying customers. I’ve never felt so unwelcome in a restaurant. Applebee’s needs to seriously reevaluate their staff if this is the kind of service they think is acceptable
Atmosphere: 1
Food: 2
Service: 1
Edwin Valencia
Decent place for a cheap bite to eat.
Atmosphere: 3
Food: 4
Service: 4
Lisa Baisch
Second time we've tried to go to the Palmdale Applebee's. First time ( about a month ago ) we were told it would be a 20 minute wait, while there were empty, clean tables that could have been used to seat us and some of the others that were waiting. So we went across the street to Chili's ( they were way busier than Applebee's, we waited about 2 minutes, were seated, had our drinks and food, within 15 minutes. Mind you, CHILI'S WAS PACKED! AND BUSY! So today, we gave Applebee's in Palmdale, CA another try and disappointed again. This time we were told it would be 35 minutes to wait. Again open clean tables, that could have been used to seat not only us but the others that had been waiting. So again, we left, went across the street to Chili's. Some other that were also told the wait would be that long went over to Chili's also. We walked in, were seated immediately, had drinks, food all in about 15 minutes. Chili's again was packed, and very busy, and they took care of us and a few others that had walked in. They had a big party waiting for a place to sit, only because it was a good size party and they were putting tables together. Applebee's, .. you've disappointed us twice now. We aren't the only ones. Not sure about a third try, we use to go here regularly. Very sad.
Atmosphere: 1
Jeffrey Fuson
Lee was amazing. Perfect customer service.
Atmosphere: 4
Food: 4
Service: 5
Don Cheto
Restrooms were filthy, tables were dirty. Food was good.
Atmosphere: 2
Food: 3
Service: 2
Nita Pitchford
By far the worst customer service I've had at any Applebee's.... I don't live in the area, but if I did, I will not be recommending this one for sure... Alex needs to work harder and talk less..
Service: 1
e. Kasiano
Seems like a great place to hang out and drink. The service at the tables wasn't awful but it wasn't great either. For the food, the pretzel sticks and beer cheese dip was great, however the mains courses were both super salty. I'd go back to hang at the bar and watch the game, but not to eat. That said, there are tons of better places to watch the games.
Atmosphere: 5
Food: 2
Service: 3
Michael Carlson
Window seats were extremely cold!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hand-Battered Fish & Chips
David Donis (Dave The Wave)
Had a great experience on Halloween. Cody was our server and he was awesome.
Excellent staff and Food. Please Don't Close This One
Atmosphere: 5
Food: 5
Service: 5
Jay Guevara
Good tasting food. Tables are not clean. No silverware offered. Cocktail drink tasted like sugar water. No waiter or waitress checking to see if things were okay which they were not. No napkins offered. No one came to see if we needed anything else. Paid them and left the restaurant and not one person acknowledged me and my family leaving. Nice and quiet but they are missing all the basics. Not coming back.
Atmosphere: 1
Food: 2
Service: 1
Cathy Villalobos
Great food and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Luisg98c
Female manager and female Hispanic server both rude and sucked save your time and don’t come here
Atmosphere: 1
Food: 1
Service: 1
Rebecca Laux
Flavor of soup was spot on , but cold . ranch dressing like water . Server walks by a lot but never really stops to check on you and your meal ,.... probably because he knew it was unacceptable. He did try hard to get us coffee , after that , we could've been a fly on the wall . My dad's burger was good but all my Mom and I got was soup and salad ,...sad they couldn't get that right....saw the manager over by kitchen once and never saw her again. Hope they get it together...
The food was disgusting how can you go wrong on mashed potatoes? The appetizers taste like they came out of the microwave. We will never go back.
Atmosphere: 2
Food: 1
Service: 2
I went to Applebee’s last week and had one of the worst dining experiences I’ve ever had, all because of our server, Leslie. From the second we sat down, she had a bad attitude—no greeting, no smile, nothing. She acted like we were a burden and clearly didn’t want to be there. She never checked on us once after taking our order. No refills, no asking if the food was okay—just completely ignored us. It honestly felt like we were invisible. If you hate your job that much, maybe don’t take it out on paying customers. I’ve never felt so unwelcome in a restaurant. Applebee’s needs to seriously reevaluate their staff if this is the kind of service they think is acceptable
Atmosphere: 1
Food: 2
Service: 1
Decent place for a cheap bite to eat.
Atmosphere: 3
Food: 4
Service: 4
Second time we've tried to go to the Palmdale Applebee's. First time ( about a month ago ) we were told it would be a 20 minute wait, while there were empty, clean tables that could have been used to seat us and some of the others that were waiting. So we went across the street to Chili's ( they were way busier than Applebee's, we waited about 2 minutes, were seated, had our drinks and food, within 15 minutes. Mind you, CHILI'S WAS PACKED! AND BUSY!
So today, we gave Applebee's in Palmdale, CA another try and disappointed again. This time we were told it would be 35 minutes to wait. Again open clean tables, that could have been used to seat not only us but the others that had been waiting. So again, we left, went across the street to Chili's. Some other that were also told the wait would be that long went over to Chili's also. We walked in, were seated immediately, had drinks, food all in about 15 minutes. Chili's again was packed, and very busy, and they took care of us and a few others that had walked in. They had a big party waiting for a place to sit, only because it was a good size party and they were putting tables together.
Applebee's, .. you've disappointed us twice now. We aren't the only ones. Not sure about a third try, we use to go here regularly. Very sad.
Atmosphere: 1
Lee was amazing. Perfect customer service.
Atmosphere: 4
Food: 4
Service: 5
Restrooms were filthy, tables were dirty. Food was good.
Atmosphere: 2
Food: 3
Service: 2
By far the worst customer service I've had at any Applebee's.... I don't live in the area, but if I did, I will not be recommending this one for sure... Alex needs to work harder and talk less..
Service: 1
Seems like a great place to hang out and drink. The service at the tables wasn't awful but it wasn't great either. For the food, the pretzel sticks and beer cheese dip was great, however the mains courses were both super salty. I'd go back to hang at the bar and watch the game, but not to eat. That said, there are tons of better places to watch the games.
Atmosphere: 5
Food: 2
Service: 3
Window seats were extremely cold!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hand-Battered Fish & Chips
Had a great experience on Halloween.
Cody was our server and he was awesome.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Menu
Restaurantji Recommends
Excellent staff and Food. Please Don't Close This One
Atmosphere: 5
Food: 5
Service: 5
Good tasting food.
Tables are not clean. No silverware offered. Cocktail drink tasted like sugar water. No waiter or waitress checking to see if things were okay which they were not. No napkins offered. No one came to see if we needed anything else. Paid them and left the restaurant and not one person acknowledged me and my family leaving.
Nice and quiet but they are missing all the basics. Not coming back.
Atmosphere: 1
Food: 2
Service: 1
Great food and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Female manager and female Hispanic server both rude and sucked save your time and don’t come here
Atmosphere: 1
Food: 1
Service: 1
Flavor of soup was spot on , but cold . ranch dressing like water . Server walks by a lot but never really stops to check on you and your meal ,.... probably because he knew it was unacceptable. He did try hard to get us coffee , after that , we could've been a fly on the wall . My dad's burger was good but all my Mom and I got was soup and salad ,...sad they couldn't get that right....saw the manager over by kitchen once and never saw her again. Hope they get it together...
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Burger
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