This is a welcoming restaurant with nice friendly staff. Food has always been good, full filling and very tasty. Many options for desserts and drinks, my favorite one is the huckleberry lemonade with the apple cobbler. Delicious.
Atmosphere: 5
Food: 5
Service: 5
Tammy Jones
I would love to give no stars just to do the review but it won't allow that. I can't believe how I over cooked and old my food has been on two different visits. I went one time chicken was so hard you couldn't even bite into. And today I ordered biscuits gravy and fruit to go took four minutes. I sat in the car to eat only to find the biscuits are over cooked or yesterday old . I spoke with the manager and was offered a credit towards my next visit. I think I will pass after seeing the reviews and I won't my money back. I think someone needs to work in there food safety handling Instead of offering over cooked and old food . These reviews could leed to health department issues if not addressed properly.
Mariaelena Bunker
Food was terrible and service could have been better. We have been to other Black Bear Diners in the past and the food and service was also creme de la creme, this location lacked that and more, very disappointing.
Atmosphere: 2
Food: 1
Service: 2
Andrea Berry
Arlinda and Rosie with best customer service the food was off the chain we will be back
Atmosphere: 5
Food: 5
Service: 5
michael kwolek
We recently picked up an order for an event at work. We needed 150 boxes at a certain time, everything was ready, they helped us load it and when we realized we needed more they were happy to assist. The food was amazing, the staff was great and the atmosphere was fantastic. Black Bear diner has terrific people working for them and serves excellent food. Cannot wait to use you guys for our next catered event.
Atmosphere: 5
Food: 5
Service: 5
Ann Kerr
Great place for group breakfast. The pancakes are amazing
Atmosphere: 5
Food: 5
Service: 5
Earl Wilson
Very average, almost empty.
Coach Tish
The food was horrible.
Atmosphere: 1
Food: 1
Service: 1
Eltee
How do I give 1/2 a star for terrible customer service?! We went in, the place is cold and unwelcoming. The waitress was very unwelcoming and did not greet us. She grabs papers that are not menus throws them on the table as we round the corner she is waiting by on someone. It was really weird to be treated so rudely. We promptly left the rude establishment. Whoever she was should not be a waitress there. It makes sense no one goes there.
Update: No need to reach out to Management as we will not be going back to your establishment. You need to change the temperature of your establishment and retrain your waiter/waitresses. That was completely a shock in how someone could be so rude. For people looking for comfort food do yourself a favor and head over to Chellys in the same parking lot! They were so welcoming, and we had amazing food. The waitress gave hugs to regulars and was so welcoming and sweet. It really recuperated from the weird vibes at Black Bear Diner. We will only go there in Palmdale for breakfast now.
Servers are friendly food is great environment is so cute a bear house!!! Yeah
Atmosphere: 5
Food: 5
Service: 5
Gisselle Oliva
Had the best service Sunday morning silvestre was our server he was very attentive and paid attention to detail. Great food great service. I definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Jeanne Fitchew Kessler
Went in to order tri tip with baked potatoes and veg. Tri tip was butterflied for med.rare? Ordered baked potatoes at 4:45 and she came back when getting ready to deliver food and informed it would be another 20 min. for potatoes. So took it to go because I really wanted the baked potatoe. When asked for manager was told there was none on?? Wasn't impressed. Was a let down.
Great service and very helpful with my kids
Atmosphere: 5
Food: 5
Service: 5
This is a welcoming restaurant with nice friendly staff. Food has always been good, full filling and very tasty. Many options for desserts and drinks, my favorite one is the huckleberry lemonade with the apple cobbler. Delicious.
Atmosphere: 5
Food: 5
Service: 5
I would love to give no stars just to do the review but it won't allow that. I can't believe how I over cooked and old my food has been on two different visits. I went one time chicken was so hard you couldn't even bite into. And today I ordered biscuits gravy and fruit to go took four minutes. I sat in the car to eat only to find the biscuits are over cooked or yesterday old . I spoke with the manager and was offered a credit towards my next visit. I think I will pass after seeing the reviews and I won't my money back. I think someone needs to work in there food safety handling Instead of offering over cooked and old food . These reviews could leed to health department issues if not addressed properly.
Food was terrible and service could have been better. We have been to other Black Bear Diners in the past and the food and service was also creme de la creme, this location lacked that and more, very disappointing.
Atmosphere: 2
Food: 1
Service: 2
Arlinda and Rosie with best customer service the food was off the chain we will be back
Atmosphere: 5
Food: 5
Service: 5
We recently picked up an order for an event at work. We needed 150 boxes at a certain time, everything was ready, they helped us load it and when we realized we needed more they were happy to assist. The food was amazing, the staff was great and the atmosphere was fantastic. Black Bear diner has terrific people working for them and serves excellent food. Cannot wait to use you guys for our next catered event.
Atmosphere: 5
Food: 5
Service: 5
Great place for group breakfast. The pancakes are amazing
Atmosphere: 5
Food: 5
Service: 5
Very average, almost empty.
The food was horrible.
Atmosphere: 1
Food: 1
Service: 1
How do I give 1/2 a star for terrible customer service?! We went in, the place is cold and unwelcoming. The waitress was very unwelcoming and did not greet us. She grabs papers that are not menus throws them on the table as we round the corner she is waiting by on someone. It was really weird to be treated so rudely. We promptly left the rude establishment. Whoever she was should not be a waitress there. It makes sense no one goes there.
Update: No need to reach out to Management as we will not be going back to your establishment. You need to change the temperature of your establishment and retrain your waiter/waitresses. That was completely a shock in how someone could be so rude. For people looking for comfort food do yourself a favor and head over to Chellys in the same parking lot! They were so welcoming, and we had amazing food. The waitress gave hugs to regulars and was so welcoming and sweet. It really recuperated from the weird vibes at Black Bear Diner. We will only go there in Palmdale for breakfast now.
Service: 1
Restaurantji Recommends
Servers are friendly food is great environment is so cute a bear house!!! Yeah
Atmosphere: 5
Food: 5
Service: 5
Had the best service Sunday morning silvestre was our server he was very attentive and paid attention to detail. Great food great service. I definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Went in to order tri tip with baked potatoes and veg. Tri tip was butterflied for med.rare? Ordered baked potatoes at 4:45 and she came back when getting ready to deliver food and informed it would be another 20 min. for potatoes. So took it to go because I really wanted the baked potatoe. When asked for manager was told there was none on?? Wasn't impressed. Was a let down.
Atmosphere: 3
Food: 3
Service: 3
Very yummy 😋
Atmosphere: 5
Food: 5
Service: 5
The Food was great, service great!
Atmosphere: 4
Food: 4
Service: 4
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