Burger King
3045 Rancho Vista Blvd, Palmdale
(661) 538-9611
Recent Reviews
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The Whopper is not the same as I remember. There is too much bread, and patties are smaller and not charbroil like they used to be. Very sad.
Atmosphere: 3
Food: 2
Service: 3
Website states this location opens at 7am on Sunday. The store sign states 7:30 am. There didn't seem to be anyone in the building at 7. Let's get the correct information out there.
Atmosphere: 1
Service: 1
If you use a coupon, give the code when you order. We said we had a coupon at order, gave the coupon with our card, lady took it and didn't include it. We noticed when waiting for food in front. The lady says she never got one and pretends to look around. They should have drive thru ask for the code at order. 1 star for their lack of honesty. Good thing the whopper tastes decent.
Atmosphere: 3
Food: 3
Service: 1
So nice nobody was inside, person that helped us was so good and friendly
Wheelchair accessibility: I think all restaurants are
Atmosphere: 5
Food: 5
Service: 5
Food is always mediocre, but for the price, it's expected. Food is usually ready a few minutes after arriving when doing pick-up orders, even though there are typically only a couple of workers there. My biggest gripe about this location is that they never have the drinks I order. Every time I order fruit punch for my kids, they're out. Then, I ordered Icee's and their machine isn't working. Today, I ordered Coke Zero, and they didn't have it. So, it seems to be a common issue at this location.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
Service is okay.. food is good
Atmosphere: 4
Food: 5
Service: 2
Hands down worst BK I've ever been to. Service is terrible, they do not follow what is supposed to be on items and it's absolutely the worst if you order any soft serve item, because they don't put chocolate on their Sundays when they claim they do and a soft serve cone is one inch above the cone. Someone needs to sue them for false advertising. The supervisor ROSA, hands down doesn't resolve issues, she doesn't even speak to customers, she only talks to employees and takes their word for it. The guy in drive threw should be fired. They both should be. In addition, never a line there, never see cars there...that speaks volumes.
Atmosphere: 1
Food: 1
Service: 1
Had the worst experience! The young guy working the register today has the WORST customer service attitude. Acted like I had the audacity to bother him by even ordering. Food took forever also, and the quality like everyone else says is lacking. Please choose another Burger King. This ain't it.
CUSTOMERS BEWARE!!! WHEN WALKING INTO THIS STORE, I NOTICED THE TRASH WAS OVERFLOWING JUST OUTSIDE THE ENTRANCE AND ROACHES WERE CRAWLING AROUND. IT WOULDN'T BE SURPRISING IF THEY WERE ALSO IN THE STORE AS WELL! MANAGERS DONT SEEM TO CARE! DISGUSTING!!!!
Food was pretty bad, cold fries and poorly made burgers. Service was aweful, we were standing at the counter for 10 minutes before anyone came to take the first order.... And they knew we were there. They would take 1 order, then wait like 3 minutes to take the next, and so on. What should have been a quick order took about 20 minutes to put in 3 orders.Still no drink fountain, so you have to ask for refills. There's like 1 trash can in the whole restaurant, tables were dirty.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Friendly staff and service ?
Atmosphere: 5
Food: 5
Service: 5
I waited 25 min for my order and the customer service was horrible they even forgot something in my meal. My food was cold when I got to the car. Very disappointed. Not the first time at this location but I keep trying to give them
Atmosphere: 1
Food: 1
Service: 1
I just went through the drive-through and asked about the paw patrol kids meals and I was told they were available. I paid for my food and noticed there were no toys! I parked my car and had to take my 2 grandkids out of there car seats and go inside! Unfortunately, the manager Loose says differently that the toy is not being given out until all plastic cups are given in a very rude manner and then handled the food inside the bag with her gloves, touching french fries and chicken nuggets I find it to be unacceptable she refuses to communicate with the drive-through and wanted to make excuses and said that she was never in formed then wants to treat a customers poorly. I asked for my money back after Loose handed the food and I said all over a toy! There is 2 toys available I asked if we could have one of each as the boys are standing there asking inside the restaurant at this point! Loose is very mean she refused to give the kids and chose to only give one of the same toy to both children, I would not expect a manager to act like this! I believe the most professional thing to do if a customer ask for a specific kids meal to advise the customer at the drive-through. Unfortunately, Loose says different! Loose claims to be manger of this store and Loose doesn't have a supervisor she is the supervisor, and will not say who the supervisor of this Burger King is ! I will be contacting the customer service on Monday!
Atmosphere: 1
Food: 3
Service: 1
Workers are nice
Where I can have it my way. Meaning breakfast or lunch at 8am. Thanks BK for your service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg
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