Drive thru was long line they made our order and had to pull over to the side to wait more than 20 mins for our food it was cold 😡
Atmosphere: 2
Food: 2
Service: 2
Esmeralda
Took 20 minutes to bring my food out, employee had no sauce tray & forgot my sauces. Cold stale fries to top it off!
Service: 1
Derrick Parker
This mcdonald's location has changed for the better especially with the manager alicia second 2 none service mcDonald's really need to keep this lady.She is so nice professional and her courtesy is the greatest.
Atmosphere: 4
Food: 4
Service: 5
alpha efran
Slow service and rude employees.
Love Ballard
I’d give them a -5 star if I could. I was just insulted and yelled at because a worker forgot to place nuggets in my bag. The young worker at the window yelled at me and refused to give us our nuggets. She refused to give me my large drink, (the sweet tea tasted burnt and disgusting and I requested another drink) and she refused to go and get a manager. She’d rather yelled back and forth at me; causing my children to be sad and confused. The assistant manager, Elijah, sided with the 2 young girls; even after seeing there was no nuggets in my bag. Eventually, they gave us the nuggets WE PAID FOR. The manager, Yada apologized, but it was way out of order. This McDonald’s needs to be shut down or needs new workers. I’m appalled, and quite frankly can’t wait to speak with the owners; as we have videos of the incidents.
Atmosphere: 1
Food: 1
Service: 1
Lavondra Ballard
This young girl just yelled at me and told me her coworker put nuggets in my bag. I had no nuggets in my bag. She threatened me and the managers sided with her. I have a video if the owners would like to see it. I will be putting it online for all to see if it’s not resolved pronto. My children are shaken up. All over a 4 piece nugget.
Damon Richie
My food was cold and they toke 20 mins for a refill
Atmosphere: 1
Food: 1
Service: 1
Che McMullen
There are two windows in the drive through: One where you pay and one where you get your food. The girl in the first window refused to acknowledge we were there for so long that we drove to the next window out of confusion. Because of that, they told us to wait through the 15 minute long lunch-line again. I had to be back at work and didn’t get to have my lunch. If management is reading this, we were there on July 31st around 12:40pm. We are never coming back AND I will be reporting the incident to corporate.
Service: 1
Natalie Flowers
The Speed Of Service is NOT up to Par at this location! The food is usually good, But on 4 separate occasions I've waited at least 20- 30 mins for my order. I normally don't come to this particular Mcdonald's anymore, for that reason. The speed of service is even worse, if you choose to go to the parking section and they bring the food out to your car.
FOOD POISONING... BEWARE ... I went through in the early am bought sausage and egg sandwiches for myself and co worker. When I got to where I was going I opened the bag and oh my God the smell of bad sausage was huge coming out of the bag. It stopped so bad there's no way you could not know that that's sausage was way past expired. There was other food in there no way was I going to need anything from that McDonald's so we all went without eating breakfast. I I'd opened up bag and sausage to make muffins. The COOK NEW IT WAS BAD SAUSAGE each sausage in the four sandwiches have been cut open to make sure it was cooked completely. When I took the food back the following day the so-called supervisor for manager was rude she wanted she said well it was only the sausage we didn't eat anything out of that stinky bag she would only refund me for the sausage and egg McMuffins nobody ate. Not and I'm sorry nothing for the inconvenience she refunded back for that sausage is only not the rest of the food we didn't need who could eat from there after that to not eating this place. She wasn't even surprised to cook cook bad sausage and cut it open to make sure it was good completely it reaped a bad bad sausage. DO NOT REST FOOD POISONING THE MANAGER DOES NOT CARE THAT THE BAD FOOD WAY PAST YOU
Atmosphere: 2
Food: 1
Service: 1
sage
every single time I go to this mcdonalds it takes over 30 minutes to get my food. i once waited 35 minutes in the drive thru for just a diet coke and an apple pie. this is genuinely ridiculous atp.
Atmosphere: 3
Food: 2
Service: 1
Marie Caballero
Super long wait time and food was cold. Kids nuggets were over cooked. Disgusting, had to throw food out.
Char Lang
Seem like the one's in my area are ALL going downhill. No one's paying attention to what is being ordered and I don't believe they care. Why have two lanes open to place orders and you're still slow? One individual taking the orders for both lanes. Why ask me what sauce I'd like for my nuggets when it seems the only thing you're sending out is BBQ? Why say I'd like double fries in my happy meal when you're still going to give me apple slices instead? Why tell me to pull over and we'll bring your food out and I end up having to go inside to get it? Why? All McDonald's in my area needs improvement.
Food: 2
Service: 1
Leticia Ramirez
Went through drive in and the lady that was taking my order was so rude and and told me to be patient when I was just ordering our food don't come here
It take to long to order
Atmosphere: 1
Food: 3
Service: 1
Drive thru was long line they made our order and had to pull over to the side to wait more than 20 mins for our food it was cold 😡
Atmosphere: 2
Food: 2
Service: 2
Took 20 minutes to bring my food out, employee had no sauce tray & forgot my sauces. Cold stale fries to top it off!
Service: 1
This mcdonald's location has changed for the better especially with the manager alicia second 2 none service mcDonald's really need to keep this lady.She is so nice professional and her courtesy is the greatest.
Atmosphere: 4
Food: 4
Service: 5
Slow service and rude employees.
I’d give them a -5 star if I could. I was just insulted and yelled at because a worker forgot to place nuggets in my bag. The young worker at the window yelled at me and refused to give us our nuggets. She refused to give me my large drink, (the sweet tea tasted burnt and disgusting and I requested another drink) and she refused to go and get a manager. She’d rather yelled back and forth at me; causing my children to be sad and confused. The assistant manager, Elijah, sided with the 2 young girls; even after seeing there was no nuggets in my bag. Eventually, they gave us the nuggets WE PAID FOR. The manager, Yada apologized, but it was way out of order. This McDonald’s needs to be shut down or needs new workers. I’m appalled, and quite frankly can’t wait to speak with the owners; as we have videos of the incidents.
Atmosphere: 1
Food: 1
Service: 1
This young girl just yelled at me and told me her coworker put nuggets in my bag. I had no nuggets in my bag. She threatened me and the managers sided with her. I have a video if the owners would like to see it. I will be putting it online for all to see if it’s not resolved pronto. My children are shaken up. All over a 4 piece nugget.
My food was cold and they toke 20 mins for a refill
Atmosphere: 1
Food: 1
Service: 1
There are two windows in the drive through: One where you pay and one where you get your food. The girl in the first window refused to acknowledge we were there for so long that we drove to the next window out of confusion. Because of that, they told us to wait through the 15 minute long lunch-line again. I had to be back at work and didn’t get to have my lunch. If management is reading this, we were there on July 31st around 12:40pm. We are never coming back AND I will be reporting the incident to corporate.
Service: 1
The Speed Of Service is NOT up to Par at this location! The food is usually good, But on 4 separate occasions I've waited at least 20- 30 mins for my order. I normally don't come to this particular Mcdonald's anymore, for that reason. The speed of service is even worse, if you choose to go to the parking section and they bring the food out to your car.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
FOOD POISONING... BEWARE ... I went through in the early am bought sausage and egg sandwiches for myself and co worker.
When I got to where I was going I opened the bag and oh my God the smell of bad sausage was huge coming out of the bag. It stopped so bad there's no way you could not know that that's sausage was way past expired.
There was other food in there no way was I going to need anything from that McDonald's so we all went without eating breakfast.
I I'd opened up bag and sausage to make muffins. The COOK NEW IT WAS BAD SAUSAGE each sausage in the four sandwiches have been cut open to make sure it was cooked completely.
When I took the food back the following day the so-called supervisor for manager was rude she wanted she said well it was only the sausage we didn't eat anything out of that stinky bag she would only refund me for the sausage and egg McMuffins nobody ate. Not and I'm sorry nothing for the inconvenience she refunded back for that sausage is only not the rest of the food we didn't need who could eat from there after that to not eating this place.
She wasn't even surprised to cook cook bad sausage and cut it open to make sure it was good completely it reaped a bad bad sausage. DO NOT REST FOOD POISONING THE MANAGER DOES NOT CARE THAT THE BAD FOOD WAY PAST YOU
Atmosphere: 2
Food: 1
Service: 1
every single time I go to this mcdonalds it takes over 30 minutes to get my food. i once waited 35 minutes in the drive thru for just a diet coke and an apple pie. this is genuinely ridiculous atp.
Atmosphere: 3
Food: 2
Service: 1
Super long wait time and food was cold. Kids nuggets were over cooked. Disgusting, had to throw food out.
Seem like the one's in my area are ALL going downhill. No one's paying attention to what is being ordered and I don't believe they care. Why have two lanes open to place orders and you're still slow? One individual taking the orders for both lanes. Why ask me what sauce I'd like for my nuggets when it seems the only thing you're sending out is BBQ? Why say I'd like double fries in my happy meal when you're still going to give me apple slices instead? Why tell me to pull over and we'll bring your food out and I end up having to go inside to get it? Why? All McDonald's in my area needs improvement.
Food: 2
Service: 1
Went through drive in and the lady that was taking my order was so rude and and told me to be patient when I was just ordering our food don't come here
Atmosphere: 2
Food: 3
Service: 1
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