There always close 30 mins before 10 pm and it shouldnt be that way that i remember the last person should be unleast 10 mins before the closing time
mario norona
Good products, good prices, a very pleasant atmosphere, very friendly staff, thank you.
Dennis Sotomayor
Wrong orders and can’t even get a name right lol!
Sean Herrera
Took 6 minutes for a barista to come to the counter for our order. Thats not unheard at Starbucks because they focus mainly on the drive-thru. There was one person in front of me ordering a coffee. She had a AT&T shirt on. The barista saw this shirt and proceeded to talk about how he used to work there at a different store. They continue gossiping over his past job for a good 4-5 minutes before the lady noticed I was waiting and told me I could go ahead. Not the employee, the customer. The barista looked annoyed as if my order was interfering with his gossip time. I had my 4 year old daughter with me. The only items we wanted were from the front counter. A juice pouch and a cake pop. After I paid for my order I proceeded to wait another 5 minutes for the hard working baristas in the back to bring my cake pop while the barista thar took my order continued his personal conversation with the random customer. Oh, I forgot to mention he gave the lady her coffee for free because they used to work for the same company. I should have never waited this long for my items while this employee just sat there. That employee was the store manager named Eazy. Shame on you Eazy.
Clarissa Escobedo
They don’t know how to make the drinks. My coffee is always hot when it’s suppose to be an iced coffee. My matcha was supper foamy and then half gone. Always have issues with the coffee here they don’t taste good. I haven’t even taken a sip from my matcha and look how half way gone it is.
j Key
Bad customer service and rude employees at several occasions. The girl at the register asked me to scan my items myself with a bad attitude. I had to ask three times for my receipt and she kept ignoring me. I waited 10 minutes to receive a simple order. Hire more people to accommodate customers if you’re short on staff. Also, they start mopping the floor and placing chairs on tables, kicking customers out of lobby starting 6pm claiming they close at 7pm while their closing hours on Google is until 10pm. I believe this location is poorly managed and I won’t spend my money there anymore! Total disrespect for paying customers👎
Roberto Perdomo
The coffee machine always broke, Sad!can't get coffee right.
Selena Perez
One of the workers was super rude! She had an attitude and said “excuse you” and I was confused because I had said excuse me to the little girl next to me as I was reaching for my drinks and I said I did say excuse me she said well it looked like you bumped into her. After I asked the girl next to me if I had bumped into her, they said no I even apologized to them because maybe I did and didn’t notice but I went out of my way to say excuse me and not get close. Idk the worker looked like she was having a bad day maybe those long fake lashes that are clumped up got in the way of her vision lol and we always go to this Starbucks before I drop my husband off at work.
James Davidson
The hot chocolate was not good
Albert
Food hasn't changed much but recently the place is less hospitable.
In this instance, staff was unhelpful with order placement when it comes to solving app issues in order placement.
As a whole, they've reduced the amount of electrical outlets for students, making it difficult for after school study sessions.
Terrible customer service. I placed an online order to be picked up through drive thru. When I got there they had closed off the drive thru area, so I had to get off to pick up my order inside. Turns out the doors were locked and they were closed. I waited outside knocking on the door for about 10 minutes waiting for someone to see me. The two workers inside saw me and ignored me. At this point I was already irritated and wanted a refund. I showed them my phone through the window so they could see I had place an order. They continued to ignore me, which was very frustrating. They couldn't even go up to the door to see how they could help me. They were closing 2 hours earlier than usual and they didn't even update that on the app, letting me place the order. Even on Google their hours aren't updated. I called them while I was outside to let them know I wanted a refund but they didn't answer the phone. Overall rude service. Will not return. If you place an order online, I would recommend you call the store first to make sure they're open, since I guess they can't update their hours.
Service: 1
Tee M
Place is ridiculous and unprofessional. Literally closed down whole lobby down at 6pm for, live close by so don’t always use car to come and was turned down at door and at drive thru even though I had cash ready to pay I get I didn’t have car but shouldn’t of closed down whole lobby for regular customers who pay cash dang near everyday
Atmosphere: 1
Service: 1
Carolyn Watts
The manager was very loud and rude to my husband. He understood they were short-staffed and still working on our order and had no problem waiting until she yelled at him. Very rude customer service. Need to replace her. We've been coming here for over 20 years and won't be coming back to this location ever again.
Alicia M
Happy for the holiday season drinks love almond suger cookie latte one of my favorites 😍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kind Salted Caramel & Dark Chocolate Nut Bar, Chocolate Croissant, Chocolate Cake Pop, Cookies & Cream Cake Pop, Iced Coffee Clover Vertica, Iced Caramel Macchiato
There always close 30 mins before 10 pm and it shouldnt be that way that i remember the last person should be unleast 10 mins before the closing time
Good products, good prices, a very pleasant atmosphere, very friendly staff, thank you.
Wrong orders and can’t even get a name right lol!
Took 6 minutes for a barista to come to the counter for our order. Thats not unheard at Starbucks because they focus mainly on the drive-thru. There was one person in front of me ordering a coffee. She had a AT&T shirt on. The barista saw this shirt and proceeded to talk about how he used to work there at a different store. They continue gossiping over his past job for a good 4-5 minutes before the lady noticed I was waiting and told me I could go ahead. Not the employee, the customer. The barista looked annoyed as if my order was interfering with his gossip time. I had my 4 year old daughter with me. The only items we wanted were from the front counter. A juice pouch and a cake pop. After I paid for my order I proceeded to wait another 5 minutes for the hard working baristas in the back to bring my cake pop while the barista thar took my order continued his personal conversation with the random customer. Oh, I forgot to mention he gave the lady her coffee for free because they used to work for the same company. I should have never waited this long for my items while this employee just sat there. That employee was the store manager named Eazy. Shame on you Eazy.
They don’t know how to make the drinks. My coffee is always hot when it’s suppose to be an iced coffee. My matcha was supper foamy and then half gone. Always have issues with the coffee here they don’t taste good. I haven’t even taken a sip from my matcha and look how half way gone it is.
Bad customer service and rude employees at several occasions. The girl at the register asked me to scan my items myself with a bad attitude. I had to ask three times for my receipt and she kept ignoring me. I waited 10 minutes to receive a simple order. Hire more people to accommodate customers if you’re short on staff. Also, they start mopping the floor and placing chairs on tables, kicking customers out of lobby starting 6pm claiming they close at 7pm while their closing hours on Google is until 10pm. I believe this location is poorly managed and I won’t spend my money there anymore! Total disrespect for paying customers👎
The coffee machine always broke,
Sad!can't get coffee right.
One of the workers was super rude! She had an attitude and said “excuse you” and I was confused because I had said excuse me to the little girl next to me as I was reaching for my drinks and I said I did say excuse me she said well it looked like you bumped into her. After I asked the girl next to me if I had bumped into her, they said no I even apologized to them because maybe I did and didn’t notice but I went out of my way to say excuse me and not get close. Idk the worker looked like she was having a bad day maybe those long fake lashes that are clumped up got in the way of her vision lol and we always go to this Starbucks before I drop my husband off at work.
The hot chocolate was not good
Food hasn't changed much but recently the place is less hospitable.
In this instance, staff was unhelpful with order placement when it comes to solving app issues in order placement.
As a whole, they've reduced the amount of electrical outlets for students, making it difficult for after school study sessions.
Restaurantji Recommends
Great coffee
Terrible customer service. I placed an online order to be picked up through drive thru. When I got there they had closed off the drive thru area, so I had to get off to pick up my order inside. Turns out the doors were locked and they were closed. I waited outside knocking on the door for about 10 minutes waiting for someone to see me. The two workers inside saw me and ignored me. At this point I was already irritated and wanted a refund. I showed them my phone through the window so they could see I had place an order. They continued to ignore me, which was very frustrating. They couldn't even go up to the door to see how they could help me.
They were closing 2 hours earlier than usual and they didn't even update that on the app, letting me place the order. Even on Google their hours aren't updated. I called them while I was outside to let them know I wanted a refund but they didn't answer the phone. Overall rude service. Will not return. If you place an order online, I would recommend you call the store first to make sure they're open, since I guess they can't update their hours.
Service: 1
Place is ridiculous and unprofessional. Literally closed down whole lobby down at 6pm for, live close by so don’t always use car to come and was turned down at door and at drive thru even though I had cash ready to pay I get I didn’t have car but shouldn’t of closed down whole lobby for regular customers who pay cash dang near everyday
Atmosphere: 1
Service: 1
The manager was very loud and rude to my husband. He understood they were short-staffed and still working on our order and had no problem waiting until she yelled at him. Very rude customer service. Need to replace her. We've been coming here for over 20 years and won't be coming back to this location ever again.
Happy for the holiday season drinks love almond suger cookie latte one of my favorites 😍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kind Salted Caramel & Dark Chocolate Nut Bar, Chocolate Croissant, Chocolate Cake Pop, Cookies & Cream Cake Pop, Iced Coffee Clover Vertica, Iced Caramel Macchiato
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