Chipotle Mexican Grill

So this place has high school kids, making my food making my burrito with someone who clearly hasn't been trained.

Atmosphere: 3

Food: 3

Service: 1

Chick just dug her finger in my bowl trying to see which one was brown and which one was white after she just marked the bowl white. I was very kind when I told her that I wasn't eating it. The dark big manager comes up, blaming me, saying I always come in screaming at them. To be fair none of them speak english well and as a nurse i know better to never scream at someone for not speaking english but there is definitely a language barrier which causes them to make mistakes often with my orders. I am shaking while writing this because I am so hungry . That's okay, I'll like to see how the board of health would like to know how they stick their fingers in peoples food and berate them when they refuse to eat it

They didn't include utensils in my order. I can't eat my food! Woman who answered the phone said it wasn't her problem and hung up on me.

Atmosphere: 1

Food: 1

Service: 1

I’ve already had two really bad experiences at this chipotle.
This weekend I came back to ask for another burrito because the meat was very cold and I was afraid of getting sick from this. The manager was incredibly rude to me and tried to tell me that there was no way the meat was cold in a very condescending manner. After I told him I did not want to eat it because it tasted bad and I was afraid of becoming sick, he took the burrito from my hand, threw it away in front of my face and told me if I wanted another one, that I needed to make the long line again. I had already wasted 20 minutes ordering this cold burrito and trying to sort the situation out with him so I had no time to make the line and therefore I left without a meal. I have never been treated this way, and it honestly made me feel afraid.

Atmosphere: 1

Food: 1

Service: 1

Don’t order online unless you want 3 pieces of meat. It’s actually absurd, I have a giant bowl of rice. Absolutely ridiculous.

I also had a giant quarter of an uncooked red onion in my bowl. What is this.

Secondly the staff are always rude. I don’t know what the deal is but this chipotle is not it. Go somewhere else or to a different location.

Atmosphere: 1

Food: 1

Service: 1

So there was a hair on my food which caused me to lose my appetite. I brought it up to the staff and they didn’t care to even make a new plate for me. Very unprofessional and unhygienic place. Stay far away!

Atmosphere: 1

Food: 1

Service: 1

Pretty low quantity, this is one of the worst chipotle in the area. The guy making bowl just don’t want to put any portion. Ridiculous where chipotle has come to. Poor!!

Atmosphere: 1

Food: 1

Service: 1

Lady serving the meat for lunch was really stingy today.

Atmosphere: 2

Food: 2

Service: 4

The worst wrapping I’ve ever seen. Fix your guys’ wrapping. ITS

Atmosphere: 1

Food: 1

Service: 1

As long as you understand you're not getting real Mexican or restaurant standard food you enjoy this. They can a lot of food into a tortilla to make a burrito, that will fall apart with the support of the foil wrap they provide. It's tasty, quick and easy. All you want in fast food

Atmosphere: 3

Food: 5

Service: 5

Today's experience for the first time was pretty awful, the people serving food @ 1:17 pm
Are in a bad mood and horrible customer service, paid $15 dollars for a bowl and they are not portioning the food properly, I believe if they should be using a scale to weigh their food also my chips were stale. I believe this location means proper training towards their employees. I don't recommend this place, look for something else.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Salad

Portions very small.

Atmosphere: 3

Food: 2

Service: 1

The products are fresh and it’s good

Atmosphere: 4

Food: 5

Service: 4

Went and they wouldn’t honor corporate costume deal. Left and went to another close by Chipotle that did. Also will not give extra rice and beans when you do pay full price. I am done with this Chipotle. Go to any other one in the area for a better experience.

Atmosphere: 3

Food: 3

Service: 1

Dinner and weekend are busy most of the time. Ordering on the app was simple but what you get is inconsistent in the amount of food from order to order.
Also when you get there there's not much parking and you typically have to wait for someone to hand you your order. That alone can take an extra 15 min.

Parking: It's more that it's a small lot that only goes one way and the enter/exit are a little had to access from El Camino.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Burrito Bowl Chicken Bowl