HE&C Tea + Pot

544 Emerson St, Palo Alto
(650) 521-0069

Recent Reviews

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Yixin Gao

Nice vibe and food! The wague combo is highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Jim Quinn

Unique experience great food

Jingwei Zhou

Dishes are super tasty here! Rice quality is not great though, first time they were cold, second time they tasted they were cooked before and reheated

Atmosphere: 3

Food: 5

Service: 5

Haozhan Gao

Very good!

Atmosphere: 5

Food: 5

Service: 5

Colette Han

I had such a great experience here! The hotpot came in a beautifully designed pot that kept the broth bubbling and full of fresh vegetables, mushrooms, and bok choy. The beef was sliced perfectly thin, with great marbling for flavor, and the hand-pulled noodles were chewy and satisfying. Everything tasted fresh, clean, and high quality. The portion sizes were generous, and it felt like a balanced, hearty meal. On top of that, the presentation was gorgeous. The pot itself is a work of art. Definitely a spot I’d recommend for anyone craving comforting and authentic hotpot!

Atmosphere: 5

Food: 5

Service: 5

Mark Sun

The soup base is very unique

Atmosphere: 5

Food: 5

Service: 5

Aaron Chen

Overall, I was underwhelmed. The price to quality ratio just wasn’t there. Prices were high and the ingredients didn’t seem fresh. The meat was quite chewy, even when cooked for only a few seconds. The Sichuan spicy broth was among the worst I have had, very bland (I even overheard another table asking if it was supposed to taste that way). On the flip side, the chicken broth was one of the best I have ever tried. The tea was a generous size and only $3, no complaints there, though I am not sure if that was due to happy hour.

This was my first time having mini pots and I was not a fan. The pots sit high up, making it awkward to fish food out or place it in.

I will not be coming back, but I would still suggest giving it a try as it could have just been an off day, especially since the restaurant was surprisingly full. That said, I would recommend Happy Lamb over this spot.

Atmosphere: 5

Food: 3

Service: 4

Christopher Caligiuri

Very flavorful broth and they have watermelon as part of the sauce bar!

Ruit L

tastes awful. It tastes so bad that it makes me angry... People in the Bay Area must be so pitiful... This kind of shop can still be opened... It's better to go home and cook it yourself with hot pot base...

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Customize Your Favorite Hot Pot

Melissa Ng

Pretty place with lots of combo meals to choose from. I appreciate that the combos let you try a variety of food and comes with a drink. While the pots are individual pots, it's still a great place to come with a group to hang out.

The tom yum broth was tasty but got really concentrated over time. On occasion, someone comes by with more broth or you can request it. The spicy broth was fine. The meat was okay, not as marbled as we prefer. The skewers were okay as well. While I think it's nice to offer a complimentary drink with the combos, you may enjoy ordering your drink since you'll have more options to choose from.

Service is good and the tables get increasingly filled from opening. We were seated immediately when we arrived at opening and by the time we left, all the tables were filled downstairs.

Parking may be challenging since there are so many restaurants and shops in the area. We got lucky with parking right in front of the restaurant and there's a parking lot across the street from the restaurant. You may need to park further away if you arrive during busier times of the day. We got here at 10:30 am and didn't see a single spot open until the car in front of the restaurant happened to leave.

Atmosphere: 4

Food: 3

Service: 3

J-Invest Consulting吉英投资咨询

I feel cold little bit, so I needed GOOD CHICKEN SOUP to warm up. Their hotpot soup is made of chicken that has been cooked over 15-20 hours (based on their Manager). Best Soup ever!!

Moreover, the owner came to me personally and warmly asked about the service, as well as their upcoming holiday dish for Mid-Autumn Festival!! Highly Recommend to my friends and ppl here

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango Sago, Customize Your Favorite Hot Pot

Wei Shi

Every single piece of food is not fresh! Disgusting!
Price is very high.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Special Mushroom Hot Pot, Customize Your Favorite Hot Pot

Chau You

We loved the chicken broth. The tomyum broth was also good but I would recommend not to add the coconut milk. Meat quality was good also and I appreciated the dessert at the end.

Atmosphere: 5

Food: 4

Service: 5

Marsha

Delicious food! The restaurant is so cute. Great service. Will come back again

Atmosphere: 5

Food: 5

Service: 5

Jacqueline Shen

Awesome restaurant with great food and good service:) highly recommended!

Atmosphere: 5

Food: 5

Service: 5

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