HE&C Tea + Pot

544 Emerson St, Palo Alto
(650) 521-0069

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Recent Reviews

Confusing order process for folks not familiar with hot-pot, but the food came quickly and was super tasty. If you’re not familiar, get a “combo”, so you don’t have to choose all the ingredients separately.
i hate ordering off my phone. none of the servers spoke english (which is fine! we love immigrants) enough to explain how it works to us. soup was good but we left hungry. if you want hot pot, it has to be buffet style where you can just grab what you want instead of tapping away at your phone for vague combos with no pictures to tell you what raw ingredients you’re bringing to your table and how many people it feeds.
Food: Fresh ingredients with flavorful broth as expected!
Value: Standard, with pricing on the higher end compared to similar restaurants; can find better imo
Interior: Quite lively during peak hours. Our table area unfortunately could've used some cleaning before we were seated
Service: Extremely slow but the available staff were trying their best 😮‍💨
Logistics: Parking can be busy during peak hours, and our party had no wait for...

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