Kitchen at Palo Alto

Very nice and good looking so beautiful

Atmosphere: 5

Food: 5

Service: 5

Wow wow wow...not your typical HGI. Jose, the mixologist, behind the bar is putting out some excellent service and drinks. And the chef Raphael is doing some excellent work. Literally chef level. .

My recent stay at the Hilton Garden Inn was nothing short of fantastic. From the moment I arrived, the staff was welcoming and attentive, ensuring I felt right at home. The room was clean, comfortable, and equipped with everything I needed for a relaxing stay.

The highlight of my stay, however, was the exceptional service at the hotel bar. José, the bartender, was amazing! Not only did he craft delicious drinks, but his friendly and genuine approach made every visit to the bar feel personal. His knowledge of cocktails and attention to detail were impressive, and he went out of his way to ensure guests were taken care of.

Overall, the hospitality at the Hilton Garden Inn exceeded my expectations, and the staff, particularly José, made the experience memorable. I’ll definitely be returning!

Atmosphere: 5

Food: 5

Service: 5

Just watched this old fat waiter saying that was going to break a man's camera in half aggressive and threatening to the public then put in his place by the law of the constitution as a paying customer I will never eat at your restaurant inn ever again disgusting behaviour

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bud Bud Light Michelob Ultra Coors Light Miller Light White Claw

Nice place for a quiet dinner.

Atmosphere: 4

Food: 4

Service: 4

Tonight we decided while staying in our Hilton hotel, to just keep it easy and eat dinner in the restaurant downstairs. I honestly didn't know what to expect since it was barely filling up at 6pm when we came down. I had already encountered José at the bar earlier and found him extremely attentive. He was overly kind and helpful to my children and us while ordering, serving, and everything else. He introduced us to interesting drinks and recommended amazing dishes. I could not believe we had this amazing server/bartender in a hotel bar/restaurant. I recommend holding onto this wonderful gem. He made an ordinary night extraordinary. I'll be back, for sure for José. I'll also be recommending him on multiple social platforms. We don't have anyone like him in Reno. And that's a fact.Glenna MilliganGlenna MilliganSent from my Verizon, Samsung Galaxy smartphoneGet Outlook for Android

Atmosphere: 5

Food: 5

Service: 5

Good food, good

Atmosphere: 5

Food: 5

Service: 5

Had cocktails- truly fresh grapefruit with a dehydrated slice, and an excellent smoked old fashioned with a real demerara syrup and good rye. Legit.

Tried them out tonight. Not bad. Would recommend

Ridiculous staff.Placed an order on DoorDash. After waiting for 1.5 hours, my dasher called in and told me the food was picked up by someone else.Don’t you verify before allowing people to come in and pick up _paid_ food

Ridiculous staff. Placed an order on DoorDash. After waiting for 1.5 hours, my dasher called in and told me the food was picked up by someone else. Don’t you verify before allowing people to come in and pick up _paid_ food

The best food! Chef's live demo was great!

Recently I had the worse customer service from these people. While my car was parked at the hotel garage, a chemical leak from above damaged my car’s paint. The Hotel acknowledges the chemical leak from the building but is refusing to take responsibility and will not pay to repair the damages that cost about $1500. They had posted a sing in the hotel’s garage that “users may assume all risks.” But, who thinks it’s for a leakage from the ceiling and not belongings in the car? And, where would I park if not the hotel’s parking lot? They showed no integrity and customer care.

Allowed Early Check In and the person checking me in was super helpful and friendly

Great employees and very clean! definitely will be back when in town.