My sister & I treated my mom to her 87th Birthday Lunch. Our salads were wonderful and the staff treated us so kindly! Wē loved our time at your Cafe!!
Terri
Small cup of consume & popover served as soon as seated. Very pleasant waitress and quiet atmosphere. Soup and 1/2 sandwich ok. I'd go there again. Nice break when shopping.
Abay
Service and food were surprisingly very good for a department store cafe))) Loved everything, even the dude who spilled the bouillon on me didn't bring the score down! Highly recommend for family lunch!
bassie
The two items we ordered didn't match the menu. One of them was a grain bowl which I had once before. This time, there was no grain, no shiitake mushrooms as indicated on the menu. The grilled cheese sandwich was cold, hardly any cheese.
Bridget
Lovely lunch. The best chicken salad ever. Popovers are famous for a reason. great service.
Judah Walker
This was actually a lot better than I expected. Promptly seated. The food was good. Waitstaff was attentive. Probably one of the better places to eat in the Stanford shopping center.
Atmosphere: 5
Food: 5
Service: 5
Joyce
Ashley was Wonderful attentive with not being obtrusive. Refilled our Hot Broth with out asking, very kind.
Josie
We ordered Sampler. Chicken tortillas soup is excellent! So as the chicken salad sandwich and with fruit & salad. Salad dressing is so delicious. Great service!
Stephanie
I had the shrimp Louis and d oh don't like the dressing, the shrimp was over cooked, the crab was overly refrigerated so had no taste. The best parts, hard boiled eggs were perfectly cooked amour waitress was delightful and helpful, the broth and pop over was the best.
WZ Xiao
This is one of the best cafe for one person needing a quiet place or 2-3 friends to meet up. The food was very good and the service was excellent. The price was decent too.
Great service, especially paying special attention to elderly. Food is always good but the servers topped everything this time. Thank you.!
Cathy
We had an excellent lunch at the cafe. Ashley was our waiter, he was attentive and took good care of us. Always enjoy coming back for the delicious popovers and chicken broth.
Angelo
We were celebrating a birthday, and the attention we received was truly "over and above", including a special complementary dessert, complete with candle! We come here often for delicious food, 5-star service, and the ability to visit in a quiet, peaceful atmosphere. I highly recommend NM Cafe!
minnieh2l
I’ve dined at several restaurants in Palo Alto, and each experience has been enjoyable. However, what truly sets NM Cafe apart is Sam, the enthusiastic server who appears to know every menu item thoroughly. From the moment I entered, Sam welcomed us with a sincere smile and an attentive demeanor that felt personalized without being intrusive. He clearly enjoys his work, which is evident in how he describes dishes, suggests thoughtful pairings, and checks in at just the right moments. Product knowledge: Sam described each dish with clarity, emphasizing ingredients, origins, and preparation methods. He addressed questions confidently, making it easy to select options I would enjoy. Attention to detail: He anticipated our needs—refilling drinks swiftly, ensuring utensils and napkins were in order, and noting dietary preferences to prevent any mistakes. Customer care: Sam’s genuine warmth and proactive service fostered a welcoming atmosphere. He offered recommendations tailored to our preferences, and his follow-ups after serving courses were timely and considerate. Menu mastery: The menu is varied and well-curated, and Sam’s insights helped us discover choices we might not have otherwise tried. It felt like he had crafted the dining experience with care. The cafe itself boasts a cozy, modern ambiance with comfortable seating and a lively yet relaxed buzz. The food is consistently excellent—seasonal flavors, well-balanced textures, and dishes that are as visually appealing as they are delicious. The pacing of the courses and the beverage selections enhance the cuisine beautifully. If you’re planning a visit, I highly recommend asking for Sam. His enthusiasm for the craft, extensive knowledge, and client-focused approach elevate NM Cafe from a great dining destination to a memorable experience.
Raymond
Everything was very nice. Food, ambience, service, quality, value. Highly recommend this place.
My sister & I treated my mom to her 87th Birthday Lunch. Our salads were wonderful and the staff treated us so kindly! Wē loved our time at your Cafe!!
Small cup of consume & popover served as soon as seated. Very pleasant waitress and quiet atmosphere. Soup and 1/2 sandwich ok. I'd go there again. Nice break when shopping.
Service and food were surprisingly very good for a department store cafe))) Loved everything, even the dude who spilled the bouillon on me didn't bring the score down! Highly recommend for family lunch!
The two items we ordered didn't match the menu. One of them was a grain bowl which I had once before. This time, there was no grain, no shiitake mushrooms as indicated on the menu. The grilled cheese sandwich was cold, hardly any cheese.
Lovely lunch. The best chicken salad ever. Popovers are famous for a reason. great service.
This was actually a lot better than I expected. Promptly seated. The food was good. Waitstaff was attentive. Probably one of the better places to eat in the Stanford shopping center.
Atmosphere: 5
Food: 5
Service: 5
Ashley was Wonderful attentive with not being obtrusive. Refilled our Hot Broth with out asking, very kind.
We ordered Sampler. Chicken tortillas soup is excellent! So as the chicken salad sandwich and with fruit & salad. Salad dressing is so delicious. Great service!
I had the shrimp Louis and d oh don't like the dressing, the shrimp was over cooked, the crab was overly refrigerated so had no taste. The best parts, hard boiled eggs were perfectly cooked amour waitress was delightful and helpful, the broth and pop over was the best.
This is one of the best cafe for one person needing a quiet place or 2-3 friends to meet up. The food was very good and the service was excellent. The price was decent too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service, especially paying special attention to elderly. Food is always good but the servers topped everything this time. Thank you.!
We had an excellent lunch at the cafe. Ashley was our waiter, he was attentive and took good care of us. Always enjoy coming back for the delicious popovers and chicken broth.
We were celebrating a birthday, and the attention we received was truly "over and above", including a special complementary dessert, complete with candle! We come here often for delicious food, 5-star service, and the ability to visit in a quiet, peaceful atmosphere. I highly recommend NM Cafe!
I’ve dined at several restaurants in Palo Alto, and each experience has been enjoyable. However, what truly sets NM Cafe apart is Sam, the enthusiastic server who appears to know every menu item thoroughly. From the moment I entered, Sam welcomed us with a sincere smile and an attentive demeanor that felt personalized without being intrusive. He clearly enjoys his work, which is evident in how he describes dishes, suggests thoughtful pairings, and checks in at just the right moments. Product knowledge: Sam described each dish with clarity, emphasizing ingredients, origins, and preparation methods. He addressed questions confidently, making it easy to select options I would enjoy. Attention to detail: He anticipated our needs—refilling drinks swiftly, ensuring utensils and napkins were in order, and noting dietary preferences to prevent any mistakes. Customer care: Sam’s genuine warmth and proactive service fostered a welcoming atmosphere. He offered recommendations tailored to our preferences, and his follow-ups after serving courses were timely and considerate. Menu mastery: The menu is varied and well-curated, and Sam’s insights helped us discover choices we might not have otherwise tried. It felt like he had crafted the dining experience with care. The cafe itself boasts a cozy, modern ambiance with comfortable seating and a lively yet relaxed buzz. The food is consistently excellent—seasonal flavors, well-balanced textures, and dishes that are as visually appealing as they are delicious. The pacing of the courses and the beverage selections enhance the cuisine beautifully. If you’re planning a visit, I highly recommend asking for Sam. His enthusiasm for the craft, extensive knowledge, and client-focused approach elevate NM Cafe from a great dining destination to a memorable experience.
Everything was very nice. Food, ambience, service, quality, value. Highly recommend this place.
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