Ashley was Wonderful attentive with not being obtrusive. Refilled our Hot Broth with out asking, very kind.
Josie
We ordered Sampler. Chicken tortillas soup is excellent! So as the chicken salad sandwich and with fruit & salad. Salad dressing is so delicious. Great service!
Stephanie
I had the shrimp Louis and d oh don't like the dressing, the shrimp was over cooked, the crab was overly refrigerated so had no taste. The best parts, hard boiled eggs were perfectly cooked amour waitress was delightful and helpful, the broth and pop over was the best.
Michael
Great service, especially paying special attention to elderly. Food is always good but the servers topped everything this time. Thank you.!
Cathy
We had an excellent lunch at the cafe. Ashley was our waiter, he was attentive and took good care of us. Always enjoy coming back for the delicious popovers and chicken broth.
Angelo
We were celebrating a birthday, and the attention we received was truly "over and above", including a special complementary dessert, complete with candle! We come here often for delicious food, 5-star service, and the ability to visit in a quiet, peaceful atmosphere. I highly recommend NM Cafe!
minnieh2l
I’ve dined at several restaurants in Palo Alto, and each experience has been enjoyable. However, what truly sets NM Cafe apart is Sam, the enthusiastic server who appears to know every menu item thoroughly. From the moment I entered, Sam welcomed us with a sincere smile and an attentive demeanor that felt personalized without being intrusive. He clearly enjoys his work, which is evident in how he describes dishes, suggests thoughtful pairings, and checks in at just the right moments. Product knowledge: Sam described each dish with clarity, emphasizing ingredients, origins, and preparation methods. He addressed questions confidently, making it easy to select options I would enjoy. Attention to detail: He anticipated our needs—refilling drinks swiftly, ensuring utensils and napkins were in order, and noting dietary preferences to prevent any mistakes. Customer care: Sam’s genuine warmth and proactive service fostered a welcoming atmosphere. He offered recommendations tailored to our preferences, and his follow-ups after serving courses were timely and considerate. Menu mastery: The menu is varied and well-curated, and Sam’s insights helped us discover choices we might not have otherwise tried. It felt like he had crafted the dining experience with care. The cafe itself boasts a cozy, modern ambiance with comfortable seating and a lively yet relaxed buzz. The food is consistently excellent—seasonal flavors, well-balanced textures, and dishes that are as visually appealing as they are delicious. The pacing of the courses and the beverage selections enhance the cuisine beautifully. If you’re planning a visit, I highly recommend asking for Sam. His enthusiasm for the craft, extensive knowledge, and client-focused approach elevate NM Cafe from a great dining destination to a memorable experience.
Raymond
Everything was very nice. Food, ambience, service, quality, value. Highly recommend this place.
D -
Like ALL better restaurants, they DON'T charge a surcharge when using a credit card. This is a fun 4-Star restaurant with terrific food. I've had the salmon, burgers, and salads. They're all great. Excellent service. The best public restrooms on the peninsula.
Atmosphere: 5
Food: 5
Service: 5
Cosmopolitan542405
Perfect in Every Way. Had Lunch today. Impromptu lunch before chemo appt. Our servers made it perfect. We had limited time and they enabled it to happen. I had been raving about the popovers for years and you did not let us down. My daughters were so excited. I am sure we will all be back next Dr appt. Thank you Neiman's for making my day a delight!
Whenever my daughters our in town they have to go to the Neiman Marcus Cafe and sit with our favorite waiter Sam. The food was very good and the popovers with broth is to die for!
Chen C
Great food & service!
Amy
This restaurant is always one of my favorites. The servers are very polite and attentive. The chef did a great job!
LeAnn
The waiter ignored us most of the time. Our drinks (mimosas) took forever. So, meal pacing was poor. We waited 10-15 minutes for our server to get us our bill. We love going for a special lunch but this was not a great experience.
JAM
I had the most wonderful service even the back up to my waiter, JOSE, made sure that everything was taken care of for us. We had the most delicious time - keep those popovers coming :)))))
Ashley was Wonderful attentive with not being obtrusive. Refilled our Hot Broth with out asking, very kind.
We ordered Sampler. Chicken tortillas soup is excellent! So as the chicken salad sandwich and with fruit & salad. Salad dressing is so delicious. Great service!
I had the shrimp Louis and d oh don't like the dressing, the shrimp was over cooked, the crab was overly refrigerated so had no taste. The best parts, hard boiled eggs were perfectly cooked amour waitress was delightful and helpful, the broth and pop over was the best.
Great service, especially paying special attention to elderly. Food is always good but the servers topped everything this time. Thank you.!
We had an excellent lunch at the cafe. Ashley was our waiter, he was attentive and took good care of us. Always enjoy coming back for the delicious popovers and chicken broth.
We were celebrating a birthday, and the attention we received was truly "over and above", including a special complementary dessert, complete with candle! We come here often for delicious food, 5-star service, and the ability to visit in a quiet, peaceful atmosphere. I highly recommend NM Cafe!
I’ve dined at several restaurants in Palo Alto, and each experience has been enjoyable. However, what truly sets NM Cafe apart is Sam, the enthusiastic server who appears to know every menu item thoroughly. From the moment I entered, Sam welcomed us with a sincere smile and an attentive demeanor that felt personalized without being intrusive. He clearly enjoys his work, which is evident in how he describes dishes, suggests thoughtful pairings, and checks in at just the right moments. Product knowledge: Sam described each dish with clarity, emphasizing ingredients, origins, and preparation methods. He addressed questions confidently, making it easy to select options I would enjoy. Attention to detail: He anticipated our needs—refilling drinks swiftly, ensuring utensils and napkins were in order, and noting dietary preferences to prevent any mistakes. Customer care: Sam’s genuine warmth and proactive service fostered a welcoming atmosphere. He offered recommendations tailored to our preferences, and his follow-ups after serving courses were timely and considerate. Menu mastery: The menu is varied and well-curated, and Sam’s insights helped us discover choices we might not have otherwise tried. It felt like he had crafted the dining experience with care. The cafe itself boasts a cozy, modern ambiance with comfortable seating and a lively yet relaxed buzz. The food is consistently excellent—seasonal flavors, well-balanced textures, and dishes that are as visually appealing as they are delicious. The pacing of the courses and the beverage selections enhance the cuisine beautifully. If you’re planning a visit, I highly recommend asking for Sam. His enthusiasm for the craft, extensive knowledge, and client-focused approach elevate NM Cafe from a great dining destination to a memorable experience.
Everything was very nice. Food, ambience, service, quality, value. Highly recommend this place.
Like ALL better restaurants, they DON'T charge a surcharge when using a credit card. This is a fun 4-Star restaurant with terrific food. I've had the salmon, burgers, and salads. They're all great. Excellent service. The best public restrooms on the peninsula.
Atmosphere: 5
Food: 5
Service: 5
Perfect in Every Way. Had Lunch today. Impromptu lunch before chemo appt. Our servers made it perfect. We had limited time and they enabled it to happen. I had been raving about the popovers for years and you did not let us down. My daughters were so excited. I am sure we will all be back next Dr appt. Thank you Neiman's for making my day a delight!
Restaurantji Recommends
Whenever my daughters our in town they have to go to the Neiman Marcus Cafe and sit with our favorite waiter Sam. The food was very good and the popovers with broth is to die for!
Great food & service!
This restaurant is always one of my favorites. The servers are very polite and attentive. The chef did a great job!
The waiter ignored us most of the time. Our drinks (mimosas) took forever. So, meal pacing was poor. We waited 10-15 minutes for our server to get us our bill. We love going for a special lunch but this was not a great experience.
I had the most wonderful service even the back up to my waiter, JOSE, made sure that everything was taken care of for us. We had the most delicious time - keep those popovers coming :)))))
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