Flavor recommendations: Computer Chip (chocolate & orange) or Blue Moon (lucky charm cereal milk)
Vlogsoryx
Listen up and listen good! This dump is an absolute disgrace! They’re completely drained of nearly every topping, and yet they had the audacity to slap a ridiculous $15 price tag on what could barely be called ice cream! My poor crush bless her heart just wanted a simple single scoop, and they gouged her for $4.25! Can you believe that outrage? It’s nothing short of outright theft, a freaking robbery disguised as a treat! I curse the day I ever stepped foot here because I want my money back every penny stolen from me! Stay far away from this place unless you enjoy being ripped off and insulted! And if that wasn’t enough to make your blood boil, outside, there were two reckless fools throwing punches outside some van! Are you kidding me?! The nerve of some people to turn what should be a pleasant experience into a violent circus! This entire ordeal was beyond disappointing an absolute train wreck of a visit. Do yourself a favor stay away from this joint unless you want to be completely fleeced and made to regret every penny spent!
bel c
I come here a lot with my friends. It’s a pretty nice spot to hang out. The rosewater flavor is also really good.
Zsuzsanna Sziveri
Plenty of flavors, including vegan options - sorbets are delicious, but the vegan coffee ice cream is the best. Nice interior, restroom for customers.
Gil Matzliach
Good ice cream.
Mike Ramirez
very good home made traditional and unique ice cream flavors. Also they have vegan, no sugar, and non dairy options.
Phyllis The
The very best but not cheap ice cream I have ever tasted!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Computer Chip, Hot Fudge, Mexican Chocolate, Pistachio Kulfi
Meni “Sunshine44” D
Delicious ice cream!! My new favorite spot
Atmosphere: 5
Food: 5
Service: 5
Jeremy Huang
Been coming here since childhood, always great ice cream and a great selection of flavors. Got the kulfi recently with a friend and we both loved it
Disappointed. I’d heard great things about this place, but the experience was underwhelming.
I expected the same fun atmosphere we get from Bi-Rite or Salt & Straw where people line up around the block to get in, but instead this dessert shop served up an attitude of guilt and shame for wanting to find a flavor that I’d enjoy eating, since my first 2 samples tasted artificial and chalky.
My first impression didn’t help. I was expecting to walk in and be bombarded with exotic flavors like Coconut mango extravaganza, but the entire first freezer was vanilla, chocolate, strawberry, mint, etc. There was more variety at Safeway.
They had about 6 flavors that weren’t average, unfortunately the Chocolate Orange just tasted like they dumped artificial orange extract into Safeway chocolate ice cream, and the Saffron variety was overpowered with rose water making it taste like hand cream.
The group of us spent over $100 there, and they still made us feel guilty about asking for a third tiny 5¢ sample that you could barely taste.
Overall they had one flavor that everyone agreed was better than the rest, the butter beer, which was just like the one at Universal.
I can’t say the value was worth it. The cost of one scoop here would buy a couple gallons of ice cream at the store, and it wasn’t significantly more creamy or flavorful.
I’ve heard new management has taken the magic out of the place, which would explain why after spending an hour eating and chatting there, they only had 2 other customers.
Atmosphere: 3
Food: 2
Service: 1
D J
Rick's used to be amazing and we loved visiting (and re-visiting) over the years. However, it seems that it's now under new management, which unfortunately ruined Rick's for us in our most recent visit/experience: 1. Right as we entered, we were told only 2 tastings per person in a very cold tone even though it was not at all busy in the store. We completely understand if it's a store policy but it raises questions/red flags when we saw the group before us getting 5+ tastings per person. 2. The scoops were not even full scoops. This added to the disappointment since the prior Rick experience was to at least give you the full scoop you are paying $6-7/scoop for + more. 3. In line with other reviews: the ice cream flavors and quality seem to have gone downhill too; perhaps, they aren't using the same high-quality ingredients the previous owners used anymore?
Next time, we will rather spend our $ at other ice-cream shops where generosity and warmth in the servings is still a thing!
Atmosphere: 3
Food: 2
Service: 1
Mat Lit
Outstanding ice cream cake. The birthday cake flavor was… rather rich and the cake was perfectly moist and sweet. The green coarse sugar was a surprising textural contrast too. A pleasant treat.
Food: 5
T C
Maple bourbon is sooo sweet Pistachio almond is lighter and fluffy and still extremely flavorful — def recommend!
It tastes very good and my child likes it.
Flavor recommendations: Computer Chip (chocolate & orange) or Blue Moon (lucky charm cereal milk)
Listen up and listen good! This dump is an absolute disgrace! They’re completely drained of nearly every topping, and yet they had the audacity to slap a ridiculous $15 price tag on what could barely be called ice cream! My poor crush bless her heart just wanted a simple single scoop, and they gouged her for $4.25! Can you believe that outrage? It’s nothing short of outright theft, a freaking robbery disguised as a treat! I curse the day I ever stepped foot here because I want my money back every penny stolen from me! Stay far away from this place unless you enjoy being ripped off and insulted! And if that wasn’t enough to make your blood boil, outside, there were two reckless fools throwing punches outside some van! Are you kidding me?! The nerve of some people to turn what should be a pleasant experience into a violent circus! This entire ordeal was beyond disappointing an absolute train wreck of a visit. Do yourself a favor stay away from this joint unless you want to be completely fleeced and made to regret every penny spent!
I come here a lot with my friends. It’s a pretty nice spot to hang out. The rosewater flavor is also really good.
Plenty of flavors, including vegan options - sorbets are delicious, but the vegan coffee ice cream is the best. Nice interior, restroom for customers.
Good ice cream.
very good home made traditional and unique ice cream flavors. Also they have vegan, no sugar, and non dairy options.
The very best but not cheap ice cream I have ever tasted!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Computer Chip, Hot Fudge, Mexican Chocolate, Pistachio Kulfi
Delicious ice cream!! My new favorite spot
Atmosphere: 5
Food: 5
Service: 5
Been coming here since childhood, always great ice cream and a great selection of flavors. Got the kulfi recently with a friend and we both loved it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Disappointed. I’d heard great things about this place, but the experience was underwhelming.
I expected the same fun atmosphere we get from Bi-Rite or Salt & Straw where people line up around the block to get in, but instead this dessert shop served up an attitude of guilt and shame for wanting to find a flavor that I’d enjoy eating, since my first 2 samples tasted artificial and chalky.
My first impression didn’t help. I was expecting to walk in and be bombarded with exotic flavors like Coconut mango extravaganza, but the entire first freezer was vanilla, chocolate, strawberry, mint, etc. There was more variety at Safeway.
They had about 6 flavors that weren’t average, unfortunately the Chocolate Orange just tasted like they dumped artificial orange extract into Safeway chocolate ice cream, and the Saffron variety was overpowered with rose water making it taste like hand cream.
The group of us spent over $100 there, and they still made us feel guilty about asking for a third tiny 5¢ sample that you could barely taste.
Overall they had one flavor that everyone agreed was better than the rest, the butter beer, which was just like the one at Universal.
I can’t say the value was worth it. The cost of one scoop here would buy a couple gallons of ice cream at the store, and it wasn’t significantly more creamy or flavorful.
I’ve heard new management has taken the magic out of the place, which would explain why after spending an hour eating and chatting there, they only had 2 other customers.
Atmosphere: 3
Food: 2
Service: 1
Rick's used to be amazing and we loved visiting (and re-visiting) over the years. However, it seems that it's now under new management, which unfortunately ruined Rick's for us in our most recent visit/experience:
1. Right as we entered, we were told only 2 tastings per person in a very cold tone even though it was not at all busy in the store. We completely understand if it's a store policy but it raises questions/red flags when we saw the group before us getting 5+ tastings per person.
2. The scoops were not even full scoops. This added to the disappointment since the prior Rick experience was to at least give you the full scoop you are paying $6-7/scoop for + more.
3. In line with other reviews: the ice cream flavors and quality seem to have gone downhill too; perhaps, they aren't using the same high-quality ingredients the previous owners used anymore?
Next time, we will rather spend our $ at other ice-cream shops where generosity and warmth in the servings is still a thing!
Atmosphere: 3
Food: 2
Service: 1
Outstanding ice cream cake. The birthday cake flavor was… rather rich and the cake was perfectly moist and sweet. The green coarse sugar was a surprising textural contrast too. A pleasant treat.
Food: 5
Maple bourbon is sooo sweet
Pistachio almond is lighter and fluffy and still extremely flavorful — def recommend!
Atmosphere: 5
Food: 5
Service: 5
Best ice cream in Palo
Food: 5
Service: 5
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