Starbucks
2000 El Camino Real, Palo Alto
(650) 320-8125
Recent Reviews
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so slow
Atmosphere: 2
Food: 3
Service: 2
Not sure why so many negative reviews. Staff are friendly and super helpful.
Feeling like a little bit been misconducted. Personally…
I ordered a coffee in this morning through online. I didn’t notice it when I first received it, but I later realized that “thank you” was written on the cup in my native language.
I was so tired at the time, and when I found it, I was so touched I almost cried.
ほんとにありがとう!
Charged me twice, when I call, the rude girl who answered tells me, they only charged me once im looking at my bank account lady. and why are you defensive and rude?
maybe customer service isn't your thing
change profession
Service: 1
Staff Kari was very rude. No long straws in store for Venti frappe and she asks me to suck it up.
Atmosphere: 3
Food: 1
Service: 1
My favorite Starbucks in this area. Every staff member is kind, and the manager runs the store very efficiently. This place is quite spacious, great for reading and studying.
Atmosphere: 5
Food: 3
Service: 5
Always mess up my drink and when I tell them about it they flat out lie instead of fixing it. Never again.
Service: 1
They need to pay for dog pup
Atmosphere: 2
Food: 2
Service: 2
I agree with many other reviews that the staff here tend to be rude. It's not just a single person, and it didn't take long to notice.
Service: 1
Restaurantji Recommends
Rude and argumentative management. They confused my drink and then got passive aggressive when I asked for the correct one. They didn’t give me the correct drink. First time sth like this happened to me in a Starbucks. Tragic and against Starbucks values. the management should be fired
Atmosphere: 1
Food: 1
Service: 1
The drink was great, but the staff seem to be very unhappy, which made me feel bad. Maybe they were just tired from morning peak. I hope Starbucks will do more to make their employees happier. Their employees are their biggest asset and it would definitely draw more customers to this outlet.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Iced Lavender Oatmilk Latte
20mins more than expected pick up time, I am still not getting my cappuccino. Asking the clerk without any positive feedback or assistance. It was a very bad feeling, so I gave up.
Service: 1
Unfriendly also coffee tast is different
Atmosphere: 1
Food: 1
Service: 1
Parking: Awful baristas please fire them
Atmosphere: 1
Food: 1
Service: 1
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