Starbucks
2000 El Camino Real, Palo Alto
(650) 320-8125
Recent Reviews
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Always a great experience at this Starbucks! The staff are friendly and efficient, even during the busy hours. My drink is always made just right, and the store is clean and comfortable with a nice atmosphere to relax or get some work done!
Atmosphere: 5
Food: 5
Service: 5
Service is nasty! Bad service is no Service... places run this way open the door to AI ...
Atmosphere: 3
Food: 3
Service: 2
This is the only Starbucks I’ve been to where they don’t call your name when your coffee is ready. The barista puts down coffee and has side conversations so I have to go inspect it myself. Every time. Also they often open late.
Service: 1
This location lost my business when I went in and asked for a Water later in the day. I would have gotten a coffee but was still working on the one I purchased earlier in the day. The lady working wanted to let me know that next time I go in for water I need to purchase something. I've gone to over 100 Starbucks from Nor-Cal to So-Cal to Las Vegas and never have I ever had someone speak to me the way this lady had. It's very insulting to tell me as a customer that I need to purchase something after I've already had my coffee from earlier on in the day. So for the fact that I had to be harassed for a water since I'm diabetic was the last straw for me. This location will never get my business when I'm in this area. I'll drive out of my way for Coffee or go to another Coffee shop.
Service: 1
Was in the middle of a run and all I wanted was a cup of ice water. But the cashier said I had to purchase something. I would have even just paid for water. So sad.
Atmosphere: 1
Food: 1
Service: 1
so slow
Atmosphere: 2
Food: 3
Service: 2
Not sure why so many negative reviews. Staff are friendly and super helpful.
Feeling like a little bit been misconducted. Personally…
I ordered a coffee in this morning through online. I didn’t notice it when I first received it, but I later realized that “thank you” was written on the cup in my native language.
I was so tired at the time, and when I found it, I was so touched I almost cried.
ほんとにありがとう!
Charged me twice, when I call, the rude girl who answered tells me, they only charged me once im looking at my bank account lady. and why are you defensive and rude?
maybe customer service isn't your thing
change profession
Service: 1
Restaurantji Recommends
Staff Kari was very rude. No long straws in store for Venti frappe and she asks me to suck it up.
Atmosphere: 3
Food: 1
Service: 1
My favorite Starbucks in this area. Every staff member is kind, and the manager runs the store very efficiently. This place is quite spacious, great for reading and studying.
Atmosphere: 5
Food: 3
Service: 5
Always mess up my drink and when I tell them about it they flat out lie instead of fixing it. Never again.
Service: 1
They need to pay for dog pup
Atmosphere: 2
Food: 2
Service: 2
I agree with many other reviews that the staff here tend to be rude. It's not just a single person, and it didn't take long to notice.
Service: 1
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