I always receive amazing service here. Best place for breakfast and a bang for your buck. Thanks Marisol for your service and many blessings to your family and the baby!!!
Javier Jaimes
Service was really horrible I asked for a Classic Crispy Chicken Sandwich on a multi grain bread it was suppose to come with melted cheese and the first time they brought the plate it had no cheese at all. I kindly asked the server to have them add cheese to make it the way it’s suppose to be. She came back with the sandwich with cheese but not melted the way it was suppose to be so I sent it back one more time and explain to the server that I wanted the cheese to be melted just the way I had it last time I was there. The server took my the plate and after around 3 minute came back with the plate once again the order was not correct so I asked her to cancel my order which he did. After I did that the manager came over, which was nice since I had not even requested to speak to him but I wish he had not come. He said he was sorry that my order was not make correctly and when I explain to him that I wanted the cheese melted just as it was at my daughter sandwich he said it’s a different sandwich and the cheese it’s suppose to be just the way it was when they brought your order. With respect I said thank you very much because I didn’t want to make a scene. He is the MANAGER on duty which mean that he was suppose to find out first what exactly happen before approaching my table. He made things worse. Towards the end when everyone was almost done eating I request the server whose name is Janette according to the receipt that I wanted the managers name and corporate number. She went ahead about her day and when we pay once again I asked for that information she did provide me with the name of the manager Victor, but said I should just google the number for corporate. My visit today by far has been the worse experience.
Atmosphere: 1
Food: 1
Service: 1
Jose de Jesus Chavez
It has been some time since the previous time we were there but on this occasion the service was amazing!!!
Mariejo Roa
This one gets busy.
Trini Rojas
The whole atmosphere was so noisy. Other customers thought it would be okay to take multiple phone calls on speaker phone and try to speak louder than the other person. Staff seemed to want to chit chat amongst themselves and sing happy birthday at the top of their lungs even tho there was hardly anyone in the restaurant. I had asked for no pancakes with my meal and still got them almost delivered to my table. Manager looking lady got upset because I spoke up about not wanting the pancakes. Then after all that I just took my food to go cause I just couldn't take it anymore.
Jerry Brett
Thank you to the great staff! You have a good team
Yvonne Ocampo
Went to ihop for my so s birthday 🎂 Jessica was our server she is the best 👌 👍 great customer service so sweet will come back just because of her 😊 Jessica you are going place keep up the good work 👏 🙌 👍
Jessica Borquez
Needs a better manager. I have had 2 issues in this place and manager wasn't able to resolve it. First it was with an waffle sandwich it came with sausage and I wanted to substitute it for ham manager said they can't do substitutes I asked what if I order a side of ham if they could add it to my sandwich and remove the sausage she said she couldn't do substitutes. Not even if I pay for a side of ham 🙄 Like really! I still ordered. They ended up bringing me my waffle sandwich with sausage and a side of ham. I had to take out the sausage (I don't like sausage) and put the ham. The second time i had an issue with the manager was regarding a reward a wanted to use. I went to have breakfast because I noticed I had enough points to use i asked my waitress for help to get the code for my reward she was nice and help me. My order was around $60 she then comes back saying the code didn't go through she checked an noticed she made a mistake and used my points for a (free any breakfast) instead of (free any omelet) manager said she couldn't do anything about it. That she never had a problem like that before that l can easily go to another ihop an get a free breakfast. i told her it's not a big deal I'll just pay she then tells me well it is a big deal because your making a big deal. As management she should be able to find a solution not embarrassed customers in front of other customers.
Mario Morfin
Had a great waiter, on top of our table and kept the drinks full. Received our order quick. All waiters and waitresses were happy and helpful. I will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake
Simon Luwaga
Great food. Great service for it birthday breakfast.
The servers are always great our food was good and the atmosphere was ok. We enjoyed our meal we have a 1 year old and he was able to eat a silver 5 and a side of bananas. Overall good experience.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crepes, Huevos Benedictino Con Papas Hashbrown
Jess Gil
The food is good, the service is excellent but I found a special guest at my table around my food (a COCKROACH) I told the waiter about the cockroach and he took it away.,I ate, I paid the full amount of my bill and tips but I don't know if I will return I don't like eating with cockroaches around.
Atmosphere: 1
Food: 5
Service: 5
Chris Yahnker
Dietary restrictions: They don't have the gluten friendly pancakes 😞even though they are on the menu.
Atmosphere: 4
Food: 3
Service: 4
Brittney Perez
Great food, staff and service. This is the oldest IHOP still standing and aid highly recommend it. The new manager (since COVID) really revamped this location. I’d highly recommend it
Atmosphere: 5
Food: 5
Service: 5
Matt S
Dirty. Poor service. Doesn't live up to the IHOP name. Should be shut down by the health department. Shameful.
I always receive amazing service here. Best place for breakfast and a bang for your buck. Thanks Marisol for your service and many blessings to your family and the baby!!!
Service was really horrible I asked for a Classic Crispy Chicken Sandwich on a multi grain bread it was suppose to come with melted cheese and the first time they brought the plate it had no cheese at all. I kindly asked the server to have them add cheese to make it the way it’s suppose to be. She came back with the sandwich with cheese but not melted the way it was suppose to be so I sent it back one more time and explain to the server that I wanted the cheese to be melted just the way I had it last time I was there. The server took my the plate and after around 3 minute came back with the plate once again the order was not correct so I asked her to cancel my order which he did. After I did that the manager came over, which was nice since I had not even requested to speak to him but I wish he had not come. He said he was sorry that my order was not make correctly and when I explain to him that I wanted the cheese melted just as it was at my daughter sandwich he said it’s a different sandwich and the cheese it’s suppose to be just the way it was when they brought your order. With respect I said thank you very much because I didn’t want to make a scene. He is the MANAGER on duty which mean that he was suppose to find out first what exactly happen before approaching my table. He made things worse. Towards the end when everyone was almost done eating I request the server whose name is Janette according to the receipt that I wanted the managers name and corporate number. She went ahead about her day and when we pay once again I asked for that information she did provide me with the name of the manager Victor, but said I should just google the number for corporate. My visit today by far has been the worse experience.
Atmosphere: 1
Food: 1
Service: 1
It has been some time since the previous time we were there but on this occasion the service was amazing!!!
This one gets busy.
The whole atmosphere was so noisy. Other customers thought it would be okay to take multiple phone calls on speaker phone and try to speak louder than the other person. Staff seemed to want to chit chat amongst themselves and sing happy birthday at the top of their lungs even tho there was hardly anyone in the restaurant. I had asked for no pancakes with my meal and still got them almost delivered to my table. Manager looking lady got upset because I spoke up about not wanting the pancakes. Then after all that I just took my food to go cause I just couldn't take it anymore.
Thank you to the great staff! You have a good team
Went to ihop for my so s birthday 🎂 Jessica was our server she is the best 👌 👍 great customer service so sweet will come back just because of her 😊 Jessica you are going place keep up the good work 👏 🙌 👍
Needs a better manager. I have had 2 issues in this place and manager wasn't able to resolve it. First it was with an waffle sandwich it came with sausage and I wanted to substitute it for ham manager said they can't do substitutes I asked what if I order a side of ham if they could add it to my sandwich and remove the sausage she said she couldn't do substitutes. Not even if I pay for a side of ham 🙄 Like really! I still ordered. They ended up bringing me my waffle sandwich with sausage and a side of ham. I had to take out the sausage (I don't like sausage) and put the ham. The second time i had an issue with the manager was regarding a reward a wanted to use. I went to have breakfast because I noticed I had enough points to use i asked my waitress for help to get the code for my reward she was nice and help me. My order was around $60 she then comes back saying the code didn't go through she checked an noticed she made a mistake and used my points for a (free any breakfast) instead of (free any omelet) manager said she couldn't do anything about it. That she never had a problem like that before that l can easily go to another ihop an get a free breakfast. i told her it's not a big deal I'll just pay she then tells me well it is a big deal because your making a big deal. As management she should be able to find a solution not embarrassed customers in front of other customers.
Had a great waiter, on top of our table and kept the drinks full. Received our order quick. All waiters and waitresses were happy and helpful. I will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancake
Great food. Great service for it birthday breakfast.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The servers are always great our food was good and the atmosphere was ok.
We enjoyed our meal we have a 1 year old and he was able to eat a silver 5 and a side of bananas. Overall good experience.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crepes, Huevos Benedictino Con Papas Hashbrown
The food is good, the service is excellent but I found a special guest at my table around my food (a COCKROACH) I told the waiter about the cockroach and he took it away.,I ate, I paid the full amount of my bill and tips but I don't know if I will return I don't like eating with cockroaches around.
Atmosphere: 1
Food: 5
Service: 5
Dietary restrictions: They don't have the gluten friendly pancakes 😞even though they are on the menu.
Atmosphere: 4
Food: 3
Service: 4
Great food, staff and service. This is the oldest IHOP still standing and aid highly recommend it. The new manager (since COVID) really revamped this location. I’d highly recommend it
Atmosphere: 5
Food: 5
Service: 5
Dirty. Poor service. Doesn't live up to the IHOP name. Should be shut down by the health department. Shameful.
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