Worst one in the valley. Don't even know why i gave it another try. Learned my lesson though. The one on Sherman way at coldwater 1000 times better. Both service and quality.
Mario Ayala
fresh food always on time
Chris Yarzab
Why do fast food companies only hire Mexicans? Person taking order can barely speak English. The hiring standards are low.
J Z
The worst customer service I’ve ever experienced at a Jack-in-the-Box. This is not the first time this has happened to me here at this location, but this time it was a different person. It was a lady running the drive-through but also helping the front they did look busy, but she was definitely rude. You can tell she was not having a great day but was ignoring me when I was trying to ask for some sauce I patiently waited as another employee noticed they decided to step in and help. I filed a complaint. I hope something has been done. I am still waiting to hear back. From corporate, I also will be contacting the BBB
Aman Khan
Good morning and good experience.
TinaMarie Bayardo
The food was cold and greasy, the service was just as bad, not helpful when I asked several questions and the employee was just rude and seemed annoyed at having to work, Very disappointing! I don't go out to eat at fast food chains that much but when I do I only go to Jack in the Box, I liked the Chicken potatoe melt munchie meal but it seems that they no longer have it and they have changed the munchie meal menu all together and raised the price from $6.00 to $10.00 and its now offered all day instead of 9pm-5am which was a real munchie meal time. Very disappointing, the munchie meal was a great deal especially if you are on a tight budget and have a large family, it offered a family or individual on a tight budget a chance to enjoy the opportunity of going out to eat at a fast food chain. The old munchie meals were way better than these new fake ones they have now!
Amanda Torry
My dad used to buy Jack in the Box from this exact location every night after work, only to throw up hours later. It became a cycle, and we assumed it was because he was eating late. I realized I was wrong when my mom and I visited the same location. One staff member was interesting... Not sure if rude is the right word but maybe best to be described as loud (tone of voice). They handling money and food without gloves... After eating, we felt fine at first, but a few hours later, I experienced severe stomach pain and food poisoning. It’s clear my dad wasn’t just throwing up from eating late—this place has serious sanitation issues.
Atmosphere: 2
Food: 2
Service: 2
Maria Sanchez
I bought the mini tacos Wednesday while i was eating i found a piece of black and white plastic on my food i almost ate it ... ive tried reaching out to corporate sending them emails about it spoke to Ines at the location and she told me i can give you credit only like really thats not ok...horrible horrible experience
I really appreciate people when they love what they do at work. The reason why is because you leave knowing that you will come back and you will get the same excellent service. Kudos to the manager in charge, her name is Nancy, because she leads by example with her great attitude and service. Thank you for the great experience!💯💯💯
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Side Salad Jumbo Jack with Cheese and Small Fries, Onion Rings, Chicken Sandwich, Loaded Breakfast Sandwich, Ultimate Cheeseburger, Cheesecake, Homestyle Ranch Chicken Club, Breakfast Sandwich, French Fries
J. A. (Alexander)
Nice andr friendly staff and my foot was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Pauline Flores
Fave fast food placeq
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Hash Brown
NiBZ
Food is always good, however service kinda just depends on the area. Definitely not a place I'd say I enjoy dining in at so can't say much about the atmosphere inside. Drive thru however is always quick but not always dependable. Oftentimes than not orders can be given slightly wrong or with missing items but Jack in the Box is always good at correcting any errors made. All and not too bad.
Food is always good, however service kinda just depends on the area. Definitely not a place I'd say I enjoy dining in at so can't say much about the atmosphere inside. Drive thru however is always quick but not always dependable. Oftentimes than not orders can be given slightly wrong or with missing items but Jack in the Box is always good at correcting any errors made. All and not too bad.
Food sucked
10/10 saw a cooler 🔥🔥🔥
Worst one in the valley. Don't even know why i gave it another try. Learned my lesson though. The one on Sherman way at coldwater 1000 times better. Both service and quality.
fresh food always on time
Why do fast food companies only hire Mexicans? Person taking order can barely speak English. The hiring standards are low.
The worst customer service I’ve ever experienced at a Jack-in-the-Box. This is not the first time this has happened to me here at this location, but this time it was a different person. It was a lady running the drive-through but also helping the front they did look busy, but she was definitely rude. You can tell she was not having a great day but was ignoring me when I was trying to ask for some sauce I patiently waited as another employee noticed they decided to step in and help. I filed a complaint. I hope something has been done. I am still waiting to hear back. From corporate, I also will be contacting the BBB
Good morning and good experience.
The food was cold and greasy, the service was just as bad, not helpful when I asked several questions and the employee was just rude and seemed annoyed at having to work, Very disappointing! I don't go out to eat at fast food chains that much but when I do I only go to Jack in the Box, I liked the Chicken potatoe melt munchie meal but it seems that they no longer have it and they have changed the munchie meal menu all together and raised the price from $6.00 to $10.00 and its now offered all day instead of 9pm-5am which was a real munchie meal time. Very disappointing, the munchie meal was a great deal especially if you are on a tight budget and have a large family, it offered a family or individual on a tight budget a chance to enjoy the opportunity of going out to eat at a fast food chain. The old munchie meals were way better than these new fake ones they have now!
My dad used to buy Jack in the Box from this exact location every night after work, only to throw up hours later. It became a cycle, and we assumed it was because he was eating late. I realized I was wrong when my mom and I visited the same location. One staff member was interesting... Not sure if rude is the right word but maybe best to be described as loud (tone of voice). They handling money and food without gloves... After eating, we felt fine at first, but a few hours later, I experienced severe stomach pain and food poisoning. It’s clear my dad wasn’t just throwing up from eating late—this place has serious sanitation issues.
Atmosphere: 2
Food: 2
Service: 2
I bought the mini tacos Wednesday while i was eating i found a piece of black and white plastic on my food i almost ate it ... ive tried reaching out to corporate sending them emails about it spoke to Ines at the location and she told me i can give you credit only like really thats not ok...horrible horrible experience
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
I really appreciate people when they love what they do at work. The reason why is because you leave knowing that you will come back and you will get the same excellent service. Kudos to the manager in charge, her name is Nancy, because she leads by example with her great attitude and service. Thank you for the great experience!💯💯💯
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack, Side Salad Jumbo Jack with Cheese and Small Fries, Onion Rings, Chicken Sandwich, Loaded Breakfast Sandwich, Ultimate Cheeseburger, Cheesecake, Homestyle Ranch Chicken Club, Breakfast Sandwich, French Fries
Nice andr friendly staff and my foot was hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Fave fast food placeq
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Hash Brown
Food is always good, however service kinda just depends on the area. Definitely not a place I'd say I enjoy dining in at so can't say much about the atmosphere inside. Drive thru however is always quick but not always dependable. Oftentimes than not orders can be given slightly wrong or with missing items but Jack in the Box is always good at correcting any errors made. All and not too bad.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sourdough Jack, Cheesecake, Homestyle Ranch Chicken Club, Breakfast Sandwich
Food is always good, however service kinda just depends on the area. Definitely not a place I'd say I enjoy dining in at so can't say much about the atmosphere inside. Drive thru however is always quick but not always dependable. Oftentimes than not orders can be given slightly wrong or with missing items but Jack in the Box is always good at correcting any errors made. All and not too bad.
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