Starbucks
14640 Roscoe Blvd, Panorama City
(818) 400-9842
Recent Reviews
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I went today and they didn’t gave me my red cup ?
Some items out of stock. Gave me small coffee instead of a large one.
Atmosphere: 1
Food: 1
Service: 1
Stopped in for some iced coffee. First time visiting this location. Nice little shopping area to boot. Aldi is right next door.
Atmosphere: 4
Food: 4
Service: 4
I went to the drive thru to get a venti Brwn sugar espresso during my lunch time - long line but I still waited in line cause I really wanted one. One taste and it was yuk to the taste and a waste of my dollar - I need a refund Starbucks
Terrible - I drove up to get a venti Brwn sugar oat milk espresso and its was yuk to the taste - they don’t know how to make it - it’s a waste of my dollars -
We all love it in the family and they are very attentive
Atmosphere: 5
Food: 5
Service: 5
Just of today the worst cashier in the drive through Iwant to add just a cake but he said you can't add but I waited for them to open the window and waited again to get my drink. September 30 2024.. 2 pm..
Drive thru took 25 minutes, store was out of strawberries and multiple food items. Just ridiculous
The service and attitude of this place is the reason why I will never return. You can't remake a drink you're all Starbucks you're all the same corporation. That doesn't make sense. Any other Starbucks remakes drinks. But to top it off the attitude that is here I will never return.I will take my money elsewhere. The staff needs a re-evaluation as well as an attitude adjustment or maybe classes on proper customer service. Like we get it you don't like people they irritate you. Ok, so then, change your career because you're definitely in the wrong industry of servicing the public. Corporate should look into secret shoppers.
Atmosphere: 2
I came in today at 5:00 I ordered three tall drinks I always ask for no whipped cream and no foam on my white hot mocha and there was whipped cream I asked for a tray and they didn't have no trade I burned my hand with my coffee they were too busy on their phone complaining about something about 5:30 gross and dirty everything was dirty in there nobody was smiling nobody was friendly
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
I thought it was my idea, every day they make the drinks worse, they don't put enough syrup, much less strawberries in a drink called "Strawberry Acai Lemonade" adding at an extra cost rapeseed pearls, which they also didn't have and they still charged me the full cost for the drink, it's not the first time I buy and I had noticed how poorly prepared they are, and still the person at the window tells me we don't have any more, without at least putting in a little more syrup or some method of courtesy.
Atmosphere: 3
Food: 2
Service: 2
I thought it was my idea, every day they make the drinks worse, they don't put enough syrup, much less strawberries in a drink called "Strawberry Acai Lemonade" adding at an extra cost rapeseed pearls, which they also didn't have and they still charged me the full cost for the drink, it's not the first time I bought and I had noticed how poorly prepared they are, and still the person at the window tells me we don't have any more, without at least putting in a little more syrup or some method of courtesy.
I thought it was my idea, they make the drinks worse every day, they don't put enough syrup, less strawberries in a drink called "Strawberry Acai Lemonade" adding rapsberry pearls at an extra cost, which they didn't have either and they still charged me for the drink with the full cost, it is not the first time I have bought and I had noticed how poorly prepared they are, and yet the person at the window tells me we no longer have it, without at least adding a little more syrup or some method of courtesy.
Atmosphere: 3
Food: 2
Service: 2
Slow rude employees they stare at you don't ask if u need anything
They messed up my order today a mobile order @3:37
Took them more than 20 minutes for 2 drinks
Atmosphere: 1
Food: 1
Service: 1
Bad service, no. They give good service. Sometimes they charge my drink at 5:30 am, but it's been three times that they give me bad service. I always buy the White chocolate mocha and they end up giving me the white hot chocolate and I told them. I didn't ask for that, I want it with the mocha and they always end up saying no, that's what I asked for and one of them is called Evelyn because I'm late, I was late for work, I called the store and one of the managers didn't even apologize Stop, they don't believe you, I won't come back, they don't make the drinks as you ask for, what a disappointment, I think their employees need training on how to prepare them and treat customers...Bad service ?
Atmosphere: 1
Food: 1
Service: 1
Very bad service in this place they deny you a glass with ice especially a girl with slanted eyes who wears a scarf on her head today I ordered 6 drinks and I asked for 2 glasses with ice and literally she said no and closed the window that's fine ?
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