I ordered hand tossed crust and received extremely thin crust. The cheese and jalapeño slices were thicker than the crust. I called and told the mgr I received a thin crust pizza. She stated that she remembered making it and it was hand tossed. She said thin crust would have been crunchy and it was thin because it was stretched out. As if that makes sense and I have never had pizza before. I guess the thin crust would have been see thru. Mistakes happen , but instead of owning it, she tried insulting my intelligence. HORRIBLE CUSTOMER SERVICE!!
Atmosphere: 1
Food: 3
Service: 1
Deanna Barfield
My experience with Pizza Hut at the Alondra location was horrible. I placed my order well in advance via the website. Site stated I would get my delivery at 12:05pm, via Door Dash. At 12:10pm I had not received my order I called the number that was sent to me for my doordash driver he picked up the phone and I could hear him arguing with someone else about delivering my pizza I tried to get information about my delivery but he was in a heated argument and did not respond to me. I kept receiving messages that my pizza had arrived but no pizza in hand. I called Pizza Hut 3 times but someone kept hanging up the phone. Pizza delivered at 12:35 pm cold. I called Pizza Hut again someone picked up stating she was the manager explained my concern and frustration and her response to me was I need to call Door Dash because they don't do refunds on third party deliveries ( I did not request Door Dash). I asked her for the corporate number to file a complaint she said she didn't know or have it!! ( But she's the manager ). I received poor customer service at this Pizza Hut in Paramount, Ca. I will not order from here again. I had a meeting that's why I ordered pizza, I had to ask them to purchase their own lunch because of this situation. Never again
Atmosphere: 1
Food: 1
Service: 1
Lala Faraimo
How do you have more then 5 TVs and air conditioning and your employees can’t turn the channels or adjust the temp?
Atmosphere: 2
Food: 3
Service: 2
gkan belmontes
Never coming back to this place again. I asked if I could eat my pizza in the dining room and the cashier said no because they were getting ready to close, it was 8:00 pm and they closed at midnight as stated on the door, while I was waiting for my pizza a couple came in and ordered a pizza they were allowed to seat and eat in the dining room. It was a very horrible experience, and made us feel offended.
Service: 1
Serenity Cbd therapy
Food good people no good
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Traditional Wings, Pepperoni Pizza
Lillie Cast
The 4 stars are for the workers, but if I were to rate the food, it would go down to 3 stars. I don't eat Pizza Hut as much. It always seems you have to pay for so much. They don't put enough cheese, if you want more you have to pay more. I am buying a pizza, the pizza should have enough cheese, and I shouldn't need to ask for extra cheese just so my pizza can taste like pizza and not just bread with sauce. The other thing is the price is expensive. The workers were great. Especially the person who took my order. Usually I encounter workers who are rude but this one has very nice and friendly workers.
Atmosphere: 5
Food: 3
Service: 5
Jose Corrales
This place is awsome, customer service great, we order pizza, wings,soda and beer everything very good.
Parking: This place is locate at the corner of downey and alondra i very recomended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Pepperoni Pizza, Meat Lovers
Steve M
Ordering was easy and service was fast and great. Pizza and salad were tasty and filling. Leftover slices at home became extra loaded Veggie Lovrs slices with salad greens, parmesan cheese and shredded carrots. ??
Vegetarian options: Veggie Lovrs pizza ???
Parking: Usually not crowded. Handicapped stalls at the door.
Atmosphere: 5
Food: 5
Service: 5
Chetan Thakar
I fell on my face from a bench next to the entrance that is absent here.. I called to save video footage and the manager hung up. I am looking for an attorney if someone else tripped and fell from the bench.
Atmosphere: 2
Food: 5
Service: 2
jose Argumedo
Bad costumer service and employees will not let me use the bathroom after I had bought food....Send And Email To There Corpuration And They Never Got Back At Me...
Always get good service and tasty food from this Pizza Hut!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Nadirah “Niecy” Jackson
I called for a delivery, the young female rudely said that I was out of delivery range. The place is a bit short of 3miles from my home and I always use this location for my pizza needs. Also, music was playing loudly in the background during my call. I'm going to assume she just simply didn't want to serve anyone because it was an hour and a half before closing which I think is still a reasonable time for a few more deliveries. I hung up to double check that I was calling my usual store. It was, so I called back and asked her to input my address again. Still got the same response. Her actions take money away from the business which might then lead to them having to lay off employees. Coming from a business owner, this made me extremely upset and I hope this person doesn't have a job there much longer. I have since then stopped using Pizza Hut and now using small pizza businesses. Something we should all be doing in the first place.
Service: 1
N “Niecy” Jackson
I called for a delivery, the young female rudely said that I was out of delivery range. The place is a bit short of 3miles from my home and I always use this location for my pizza needs. Also, music was playing loudly in the background during my call. I'm going to assume she just simply didn't want to serve anyone because it was an hour and a half before closing which I think is still a reasonable time for a few more deliveries. I hung up to double check that I was calling my usual store. It was, so I called back and asked her to input my address again. Still got the same response. Her actions take money away from the business which might then lead to them having to lay off employees. Coming from a business owner, this made me extremely upset and I hope this person doesn't have a job there much longer. I have since then stopped using Pizza Hut and now using small pizza businesses. Something we should all be doing in the first place.
Service: 1
Mabel Maravilla
Diego was amazing!!!! Great service will for sure come back again ?
Atmosphere: 5
Food: 5
Service: 5
Maribel Jacobo
Excellent thank you Diego, a very attentive boy, always smiling and aware of the table, thank you Diego ????? for the good work
I ordered hand tossed crust and received extremely thin crust. The cheese and jalapeño slices were thicker than the crust. I called and told the mgr I received a thin crust pizza. She stated that she remembered making it and it was hand tossed. She said thin crust would have been crunchy and it was thin because it was stretched out. As if that makes sense and I have never had pizza before. I guess the thin crust would have been see thru. Mistakes happen , but instead of owning it, she tried insulting my intelligence. HORRIBLE CUSTOMER SERVICE!!
Atmosphere: 1
Food: 3
Service: 1
My experience with Pizza Hut at the Alondra location was horrible. I placed my order well in advance via the website. Site stated I would get my delivery at 12:05pm, via Door Dash. At 12:10pm I had not received my order I called the number that was sent to me for my doordash driver he picked up the phone and I could hear him arguing with someone else about delivering my pizza I tried to get information about my delivery but he was in a heated argument and did not respond to me. I kept receiving messages that my pizza had arrived but no pizza in hand. I called Pizza Hut 3 times but someone kept hanging up the phone. Pizza delivered at 12:35 pm cold. I called Pizza Hut again someone picked up stating she was the manager explained my concern and frustration and her response to me was I need to call Door Dash because they don't do refunds on third party deliveries ( I did not request Door Dash). I asked her for the corporate number to file a complaint she said she didn't know or have it!! ( But she's the manager ). I received poor customer service at this Pizza Hut in Paramount, Ca. I will not order from here again. I had a meeting that's why I ordered pizza, I had to ask them to purchase their own lunch because of this situation. Never again
Atmosphere: 1
Food: 1
Service: 1
How do you have more then 5 TVs and air conditioning and your employees can’t turn the channels or adjust the temp?
Atmosphere: 2
Food: 3
Service: 2
Never coming back to this place again. I asked if I could eat my pizza in the dining room and the cashier said no because they were getting ready to close, it was 8:00 pm and they closed at midnight as stated on the door, while I was waiting for my pizza a couple came in and ordered a pizza they were allowed to seat and eat in the dining room. It was a very horrible experience, and made us feel offended.
Service: 1
Food good people no good
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Traditional Wings, Pepperoni Pizza
The 4 stars are for the workers, but if I were to rate the food, it would go down to 3 stars. I don't eat Pizza Hut as much. It always seems you have to pay for so much. They don't put enough cheese, if you want more you have to pay more. I am buying a pizza, the pizza should have enough cheese, and I shouldn't need to ask for extra cheese just so my pizza can taste like pizza and not just bread with sauce. The other thing is the price is expensive.
The workers were great.
Especially the person who took my order. Usually I encounter workers who are rude but this one has very nice and friendly workers.
Atmosphere: 5
Food: 3
Service: 5
This place is awsome, customer service great, we order pizza, wings,soda and beer everything very good.
Parking: This place is locate at the corner of downey and alondra i very recomended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Pepperoni Pizza, Meat Lovers
Ordering was easy and service was fast and great. Pizza and salad were tasty and filling. Leftover slices at home became extra loaded Veggie Lovrs slices with salad greens, parmesan cheese and shredded carrots. ??
Vegetarian options: Veggie Lovrs pizza ???
Parking: Usually not crowded. Handicapped stalls at the door.
Atmosphere: 5
Food: 5
Service: 5
I fell on my face from a bench next to the entrance that is absent here.. I called to save video footage and the manager hung up. I am looking for an attorney if someone else tripped and fell from the bench.
Atmosphere: 2
Food: 5
Service: 2
Bad costumer service and employees will not let me use the bathroom after I had bought food....Send And Email To There Corpuration And They Never Got Back At Me...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always get good service and tasty food from this Pizza Hut!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I called for a delivery, the young female rudely said that I was out of delivery range. The place is a bit short of 3miles from my home and I always use this location for my pizza needs. Also, music was playing loudly in the background during my call. I'm going to assume she just simply didn't want to serve anyone because it was an hour and a half before closing which I think is still a reasonable time for a few more deliveries. I hung up to double check that I was calling my usual store. It was, so I called back and asked her to input my address again. Still got the same response. Her actions take money away from the business which might then lead to them having to lay off employees. Coming from a business owner, this made me extremely upset and I hope this person doesn't have a job there much longer. I have since then stopped using Pizza Hut and now using small pizza businesses. Something we should all be doing in the first place.
Service: 1
I called for a delivery, the young female rudely said that I was out of delivery range. The place is a bit short of 3miles from my home and I always use this location for my pizza needs. Also, music was playing loudly in the background during my call. I'm going to assume she just simply didn't want to serve anyone because it was an hour and a half before closing which I think is still a reasonable time for a few more deliveries. I hung up to double check that I was calling my usual store. It was, so I called back and asked her to input my address again. Still got the same response. Her actions take money away from the business which might then lead to them having to lay off employees. Coming from a business owner, this made me extremely upset and I hope this person doesn't have a job there much longer. I have since then stopped using Pizza Hut and now using small pizza businesses. Something we should all be doing in the first place.
Service: 1
Diego was amazing!!!! Great service will for sure come back again ?
Atmosphere: 5
Food: 5
Service: 5
Excellent thank you Diego, a very attentive boy, always smiling and aware of the table, thank you Diego ????? for the good work
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