Alexander's Steakhouse

The server is polite. But the food quality did not deserve the price. With a $200+ per head spending, they even charge for an extra basket of bread! That is low! Enviroment is average and a bit noisy.

First, we arrived for early reservations, were sat relatively quickly. Our server would have been excellent if he was given the opportunity to spend more attention to his tables. We received our appetizers and bread relatively quickly and with premium service and then it went south from here. We finished our appetizers and then sat there for roughly 30 minutes with empty glasses as the restaurant filled up and servers started dashing around. We knew that for larger steaks there was a 45 minute wait, but no one came by to top off our drinks or to check in with us. We did notice certain high-maintenance tables that were drinking seemed to get much of the attention. My dinner date literally had to grab a busser and ask him for more tea... which he said okay and then he continued bussing and setting tables for another 10 minutes without serving another drink (this same busser originally served water to our table)... I'm assuming that he informed someone and then left it to them to serve our table. Finally we got a drive-by from our server who said they are platting our food and then we had 4 people walk out with our plates and we got a bunch of apologies regarding the holidays etc. etc. The manager was there and asked if everything was fine. I noticed my $120 steak that I ordered Medium came Rare/Medium Rare and I mentioned it to the manager, when he asked if I wanted it warmed up I was astonished that he would say this since you don't reheat steak to continue cooking it. I was really shocked that they would plate the food that way. I politely declined and the manager walked away. The food seemed to have been sitting under warmers for a period of time. Not sure why. I will say the bread and butter selection was delicious; the shrimp was good, They did serve several dishes of deserts to compensate for the wait which were excellent. Finally, there did seem to be some contention in back of house when I walked through. Not unusual but uncharacteristic. Bad night? Idk.

Overall this steakhouse was not worth the money. The ambience isn't that great and the service was terrible. We say for 20 minutes without being greeted or a drink order placed. We ordered a few appetizers for the table and immediately our waiter tried to rush us to order entrees. While waiting for entrees no one came back to ask if we wanted to order another drink or check in. There are other places you can spend the same amount and get great food and service.

This restaurant never fully recovered from when they closed down and reopened. Compared to how it was before, everything was still good, but nothing was exceptional. They used to have an amazing bordelaise, that hasn't been replaced by anything new, and the hamachi shooters are still good, but they aren't as perfectly balanced as they used to be. The prices also don't match the quality.

Always an incredible experience here! Drinks, food, ambience, service, all around 5 star experience every time.

Maybe the waygu is their specialty, I got the filet and fries. I was hoping something a little more satisfying than your typical chains, for example Morton's. I am happy about the cotton candy and everyone was incredibly kind! However I asked for the steak medium and it came medium rare if you want to be generous with the description. It was bleeding... fully and completely chewy. I had to have it sent back and I can have a good rate steak, it wasn't that fine of a cut to be so rare. Thankful to the staff but the sourcing needs to be a bit better. The fries also tasted like oven fries, like at home fries not something you'd expect from a high class restaurant.

Our server Robert was excellent! Food was delicious and they made us feel very special on our Anniversary. We will be returning for sure!

Always nice to return to Alexander's with the family. We've been coming here for the last 6 years and the feeling when you walk through the front doors is refreshing. They have the kitchen upfront and plenty of wine to enjoy. We enjoyed a couple of their house Old Fashioned each paired with the 8oz filet minion. Can't wait for the next visit...

Great selection of menu courses, tasty food, and excellent service. Definitely recommended.

Service and food is good 😊👍

Atmosphere: 5

Food: 5

Service: 5

Service was very good and friendly. A couple of our steaks just wasn't cooked to our request. I usually order a ribeye but thought I would try something new. I ordered a Kansas City Strip. It was extremely tough and I had a very hard time cutting it with my knife. We had also ordered a filet and requested medium but it was still purple in the center.

We had a wonderful meal my wife and I shared a Kansas City strip steak, which was cooked perfectly. We ordered mashed potatoes and they were great as well. The bread they served was terrific. Our waiter was extremely knowledgeable and charming. Overall, it was just a great experience.

The food is absolutely amazing! We enjoyed every single dish. The server was professional and courteous, always arriving at just the right time.

Best service I've had anywhere in my life. Thank you again Laurencito for hosting an amazing night for us.

We requested a booth in the reservation and the hostess said unfortunately we can't be seated but there was an empty booth and our maître d' was able to seat us in a booth after placing our order. This happened the last time we came.