I haven't been to a location in about 15 years because it got to the point that the food was refrigerator cold (not kidding), and the service was horrible. The last time I visited a Burger King, the lady taking my order looked at her manager and said "I don't want to wait on him because I want to go on break" so I just left
Fast forward to today, the food was HOT, the food only took 3-4 minutes, and the lady was super friendly. I saw a crown on every table and a hand sanitizer station with napkins and ketchup. It's the little things like that that show they care about their guests. The next time I'm in Pasadena, I'll visit that location. Thank you guys for kicking ass. You won back my business for that brand. Well done!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Double Whopper
Danielle De la cruz
Gabriel the drive thru person was very friendly and smiled seems to take pride in job
Food: 3
Service: 5
tavs krok
Burger king has my favorite iced coffee so I get it a lot. I’ve noticed this bk consistently has it (a lot of locations don’t have it all the time) and they employees are always so sweet. I’m happy this location is close to me because they stand out compared to other locations.
Service: 5
Angel Miranda
The construction is a nuisance but doesn't stop me from eating!
Atmosphere: 5
Food: 5
Service: 5
Julie Y
Manager BOB is not a nice man. He was rude and condescending. " I know when French fries have been recooked.
Atmosphere: 3
Food: 5
Service: 1
X Jin
Worst BK location. The person taking orders very rude! No wonder it's empty.
Atmosphere: 1
Food: 2
Service: 1
Jamie Barnhart
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Greg Kimura
I work a couple blocks away, so this is a convenient place for me. It's a little hard to get in and out now, because of the construction next door (new medical building is almost done).
The food is good. It's BK, so you know what you're getting. No problem here.
The atmosphere is pretty good. Again, it's a BK, so you know what you're getting.
The staff is amazing! From the cashiers (drive thru window and inside) to the cleaning lady, the kitchen workers and the managers. A very pleasant surprise for a BK. The wonderful staff is why I gave them a five star rating.
If you're in the area and looking for a place to grab a quick bite, this BK is much better than others.
Great folks. Gets your order right and you happy!!!
Food: 5
Service: 5
Alex Mejia
Excellent service
Shawn Sheng
Let’s start with the positives. This place is quite clean and has a good amount of seating area. The staff are very friendly and there is self checkout which makes ordering easy. Now the food is not really good at all which I guess is expected of Burger King. I ordered the Texas double Whopper with fries. Portion size was actually quite impressive. However the mustard, pickles and jalapeño overpowered everything else and it was super sour and quite nasty. The fries had great texture but were under seasoned. Nice try Burger King, see you again in 5 years.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Texas Double Whopper
Claudia Pasquale
Don't go there before they close. They bite ur head off for it and give u cold food. Shish. They pay them way too much to have that attitude!
Atmosphere: 1
Food: 3
Service: 1
Riley Bock
Great location. Daniel was the best! He had great customer service and treated us well. Usually I don't write reviews but because of the fantastic service I was compelled to write this! Very good!
Not sure how to change the hours, but their lobby closes at 8pm, only the drive through is open until later.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper, Fries, Whopper Meal
I haven't been to a location in about 15 years because it got to the point that the food was refrigerator cold (not kidding), and the service was horrible. The last time I visited a Burger King, the lady taking my order looked at her manager and said "I don't want to wait on him because I want to go on break" so I just left
Fast forward to today, the food was HOT, the food only took 3-4 minutes, and the lady was super friendly. I saw a crown on every table and a hand sanitizer station with napkins and ketchup. It's the little things like that that show they care about their guests. The next time I'm in Pasadena, I'll visit that location. Thank you guys for kicking ass. You won back my business for that brand. Well done!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Double Whopper
Gabriel the drive thru person was very friendly and smiled seems to take pride in job
Food: 3
Service: 5
Burger king has my favorite iced coffee so I get it a lot. I’ve noticed this bk consistently has it (a lot of locations don’t have it all the time) and they employees are always so sweet. I’m happy this location is close to me because they stand out compared to other locations.
Service: 5
The construction is a nuisance but doesn't stop me from eating!
Atmosphere: 5
Food: 5
Service: 5
Manager BOB is not a nice man.
He was rude and condescending.
" I know when French fries have been recooked.
Atmosphere: 3
Food: 5
Service: 1
Worst BK location. The person taking orders very rude! No wonder it's empty.
Atmosphere: 1
Food: 2
Service: 1
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
I work a couple blocks away, so this is a convenient place for me. It's a little hard to get in and out now, because of the construction next door (new medical building is almost done).
The food is good. It's BK, so you know what you're getting. No problem here.
The atmosphere is pretty good. Again, it's a BK, so you know what you're getting.
The staff is amazing! From the cashiers (drive thru window and inside) to the cleaning lady, the kitchen workers and the managers. A very pleasant surprise for a BK. The wonderful staff is why I gave them a five star rating.
If you're in the area and looking for a place to grab a quick bite, this BK is much better than others.
Atmosphere: 4
Food: 4
Service: 5
I go for the Hershey pie
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Restaurantji Recommends
Great folks. Gets your order right and you happy!!!
Food: 5
Service: 5
Excellent service
Let’s start with the positives. This place is quite clean and has a good amount of seating area. The staff are very friendly and there is self checkout which makes ordering easy. Now the food is not really good at all which I guess is expected of Burger King. I ordered the Texas double Whopper with fries. Portion size was actually quite impressive. However the mustard, pickles and jalapeño overpowered everything else and it was super sour and quite nasty. The fries had great texture but were under seasoned. Nice try Burger King, see you again in 5 years.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Texas Double Whopper
Don't go there before they close. They bite ur head off for it and give u cold food. Shish. They pay them way too much to have that attitude!
Atmosphere: 1
Food: 3
Service: 1
Great location. Daniel was the best! He had great customer service and treated us well. Usually I don't write reviews but because of the fantastic service I was compelled to write this! Very good!
Atmosphere: 5
Food: 5
Service: 5
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