I'm disappointed from the front cashier bad customer service!
Atmosphere: 1
Food: 1
Service: 1
Skwangur
worst experience ever I went to this store couple days ago. The I guy in the front is useless. He's wearing an airpods while AT WORK. He messed up my food gave me the wrong order and his slow. His hair is everywhere and he got a full beard. Disgusting
Atmosphere: 1
Food: 1
Service: 1
Ismar E.
The place looks run down and the prices for dollar menu quality meals are absurd. $12 for a tiny burger meal. I should have taken a picture of the food! Hope there is no next time.
Ronald
It's an absolute outrage! $16.23 for a basic Famous Star meal? And for what? A pathetic, flavorless excuse for a burger, with bone-dry fries and only soda to wash it down. This isn't the Carl's Jr. I remember. They proudly display a plaque about their original cheeseburger being $.45 and fries $.20. What in the world happened to quality and value?! It's highway robbery and a complete betrayal of their legacy.
Atmosphere: 1
Food: 2
Service: 3
Kris K
Theresa was amazing!! She gave the best customer service I have every experienced at a fast food restaurant. She was very friendly and attentive. I asked for tomatoes on my Spicy Chicken Sandwich. When I received my sandwich, I noticed there was no tomatoes on it. I didn’t want to make a fuss, so I ate it as is, no sweat! In the middle of eating the sandwich, Theresa said “there was something wrong with your sandwich huh?” And I said “haha yeah but no worries, I’m enjoying it!” Theresa went above and beyond and brought out complimentary fries and apologized! I have no idea how she knew there was a mistake, but I was blown away by how sweet and attentive she was. Thank you again Theresa! I will definitely be coming here again!
Atmosphere: 5
Food: 5
Service: 5
emile juick
This store is a dive, bums in the parking lot and hanging out in the store, fries were a joke, the manager? Was working the wimdow handling the money and preparing the food without washing his hands. I use to love Carl's I'll never go back. For $20 for burger meal you would think the quality would still be there. Sad times.
Atmosphere: 1
Food: 1
Service: 2
Esteban Arzola
Had to show a manager my receipt twice to get what I actually ordered.
Atmosphere: 4
Food: 2
Service: 1
Veronica Escobar
My family and I went while it was busy our food still came out fast and delicious. The restaurant and restrooms were also very clean
Atmosphere: 5
Food: 5
Service: 5
Alfredo Olivias
Food was great, dinning room was very busy but we got our food very quickly.
Atmosphere: 5
Food: 5
Service: 5
Daisy Parra
Had an amazing visit at this Carl's. The food was fresh and the managers were very involved in everything and helped food come out faster.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Poppers Bites, Onion Rings, Burger, Sandwich, Santa Fe Chicken, Waffle Fries and Bacon Western Burger, Spicy Chicken Sandwich and Fried Zucchini, Strawberry Swirl Cheesecake, Tater Tots
I'm disappointed from the front cashier bad customer service!
Atmosphere: 1
Food: 1
Service: 1
worst experience ever I went to this store couple days ago. The I guy in the front is useless. He's wearing an airpods while AT WORK. He messed up my food gave me the wrong order and his slow. His hair is everywhere and he got a full beard. Disgusting
Atmosphere: 1
Food: 1
Service: 1
The place looks run down and the prices for dollar menu quality meals are absurd. $12 for a tiny burger meal. I should have taken a picture of the food! Hope there is no next time.
It's an absolute outrage! $16.23 for a basic Famous Star meal? And for what? A pathetic, flavorless excuse for a burger, with bone-dry fries and only soda to wash it down. This isn't the Carl's Jr. I remember. They proudly display a plaque about their original cheeseburger being $.45 and fries $.20. What in the world happened to quality and value?! It's highway robbery and a complete betrayal of their legacy.
Atmosphere: 1
Food: 2
Service: 3
Theresa was amazing!! She gave the best customer service I have every experienced at a fast food restaurant. She was very friendly and attentive. I asked for tomatoes on my Spicy Chicken Sandwich. When I received my sandwich, I noticed there was no tomatoes on it. I didn’t want to make a fuss, so I ate it as is, no sweat! In the middle of eating the sandwich, Theresa said “there was something wrong with your sandwich huh?” And I said “haha yeah but no worries, I’m enjoying it!” Theresa went above and beyond and brought out complimentary fries and apologized! I have no idea how she knew there was a mistake, but I was blown away by how sweet and attentive she was. Thank you again Theresa! I will definitely be coming here again!
Atmosphere: 5
Food: 5
Service: 5
This store is a dive, bums in the parking lot and hanging out in the store, fries were a joke, the manager? Was working the wimdow handling the money and preparing the food without washing his hands. I use to love Carl's I'll never go back. For $20 for burger meal you would think the quality would still be there. Sad times.
Atmosphere: 1
Food: 1
Service: 2
Had to show a manager my receipt twice to get what I actually ordered.
Atmosphere: 4
Food: 2
Service: 1
My family and I went while it was busy our food still came out fast and delicious. The restaurant and restrooms were also very clean
Atmosphere: 5
Food: 5
Service: 5
Food was great, dinning room was very busy but we got our food very quickly.
Atmosphere: 5
Food: 5
Service: 5
Had an amazing visit at this Carl's. The food was fresh and the managers were very involved in everything and helped food come out faster.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Poppers Bites, Onion Rings, Burger, Sandwich, Santa Fe Chicken, Waffle Fries and Bacon Western Burger, Spicy Chicken Sandwich and Fried Zucchini, Strawberry Swirl Cheesecake, Tater Tots
Restaurantji Recommends
Fast and fresh
Atmosphere: 5
Food: 5
Service: 5
Great! Service by Laura and
Atmosphere: 5
Food: 5
Service: 5
Great service Laura and amparo
Atmosphere: 5
Food: 5
Service: 5
Very good service
Atmosphere: 5
Food: 5
Service: 5
Laura is a great representative of this establishment, area was clean and organized. Recommend this location!
Atmosphere: 5
Food: 5
Service: 5
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