El Pollo Loco
262 S Rosemead Blvd, Pasadena
(626) 584-0261
Recent Reviews
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Had online coupon for BOGO. Employee diesn't know how to redeem it and insist that it can only be used when ordering through app while the offer said it can be redeemed in store.
Atmosphere: 1
Food: 3
Service: 1
Wow, the lady at the drive through just moments ago had some attitude, even some hostility. I've used the drive through in the last year or so, and there's a really helpful guy with a positive attitude. Must be his night off. One more thing, she had such an anger and sketchiness to her that I just kept thinking, did she do anything to the food? I can't see myself going back.
Atmosphere: 1
Food: 4
Service: 1
Customer service was great and fast 😊
Atmosphere: 5
Food: 5
Service: 5
Disgusting. The burritos is falling apart. And it taste like someone was trying to sprinkle salt on it and the lid fail off the salt box.To much salt could be harmful to one's health.
Atmosphere: 1
Food: 1
Service: 1
Thank you. 🙏
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere
Atmosphere: 5
Food: 5
Service: 5
The place is really clean and nice. The workers are very kind and the music is perfect!
Atmosphere: 5
Food: 5
Service: 5
Hot, fresh and delicious food! Great staff that is very helpful.
Atmosphere: 5
Food: 5
Service: 5
Good service and food
Atmosphere: 5
Food: 5
Service: 5
Service was great and my meal came out quick!
Restaurantji Recommends
Great staff
The food is always great and I can count on them having everything
Delicious
The food is passable, I have no complaints until today.
Atmosphere: 4
Food: 4
Service: 4
Best El Pollo around my area. The chicken are freshly grilled with its crispiness and juices running down my fingers. Tortillas are hot and moist. Lastly, the restrooms are clean!
Atmosphere: 5
Food: 5
Service: 5
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