El Pollo Loco

1449 E Colorado Blvd, Pasadena
(626) 405-1032

Recent Reviews

Tina Robles

Tasty food served fresh and hot. Service is great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fajita Quesadilla, Grande Chicken Avocado Bowl of Rice and Beans, Chicken Taco Al Carbon, Mashed Potatoes and Gravy, Fire-Grilled Combos 3 Tacos Al Carbon, Pollo Fit Bowl, Double Chicken Bowl, Chicken Nachos Combo, Double Chicken Tostada Salad, Tortilla Soup, Pinto Beans, 4pc Half Chicken Meal, Coleslaw, Taco Complete Family Combo, Double Chicken Avocado Salad

Derek Hayashi

I ordered the tortilla soup,classic tostada and the fit chicken salad.#1 I was told that the Tortilla soup was amazing not this place it was missing some flavor it looked and tasted like they forgot to add the onions and I got a piece of rib bone in my soup.#2 classic tostada and asked for avocado and I was given avocado salsa.#3 pollo fit chicken avocado salad with cilantro dressing. Salad was good I just think I should've had more than 1 slice of avocado.I don't mind prices going up to pay the employees more money for living but I think the employees need to have more pride in the job and give the customers what they are paying for. Without customers you don't have a job.... I won't come back to this El Pollo loco also the parking is terrible. Oh.. forgot to take photos...shoot!!!!

Atmosphere: 3

Food: 2

Service: 3

kevin Daddy

Food was old , dont go into the restaurant 30 before closing because they will sell you old cooked chicken or recooked hard chicken.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: 10pc Fire-Grilled Chicken Dinner

William Bilsland III

Good help but short handed. Had to wait longer than should have to order and same to receive my order to leave.Parking: Eighteen parking spots but numerous other businesses share the parking lot.Kid-friendliness: Yes.Wheelchair accessibility: Yes.

Atmosphere: 5

Food: 5

Service: 4

Noel Averruz

El Pollo Loco is always great. The chicken tastes great and the sides are really good too. The burittos are delicious. Can't go wrong with El Pollo Loco.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Taco Al Carbon, Mashed Potatoes with Gravy, Fire-Grilled Combos 3 Tacos Al Carbon, Burrito, Chicken Tacos with Creamy Cilantro, Double Chicken Avocado Salad, 10pc Fire-Grilled Chicken Dinner, Homemade Tortilla Soup, Pinto Beans, 4pc Half Chicken Meal, Coleslaw, Double Chicken Bowl

Shanon Bechard

For good, however, workers suck. They don't care how you feel or what you want to order. It's like hurry order so you can get out.

Atmosphere: 2

Food: 4

Service: 1

Maria S.

The wait is horrible!!!!! Never again !!! I rather drive far to a different location than this one. BS wait there's not even that many people!!!!

Osva Tega

So even though I was extremely kind and polite to the staff. They gave me some cold chicken on my double chicken tostada bowl. Not only was the chicken cold. But it also had lil hairs all over the plastic top. Very disgusting. Never coming back.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Double Chicken Bowl

Moises Mercardo

Awsome

Atmosphere: 5

Food: 5

Service: 5

Juan Cordero

Excellent

Atmosphere: 5

Food: 5

Service: 5

J C.

I went there on 12/29/2023 and got noodles, orange chicken and beef broccoli. The noodles and chicken were okay, but the beef broccoli was awful. As I went through the line the beef broccoli in the pan was old with a few pieces of old beef and mostly broccoli. The server said they were making some more and would give me the fresh food when it was ready. I went to the bathroom and when I came back my meal was packaged to go. I thanked them and left. When I got home I saw the nasty dregs of beef broccoli as my order. I'll never go back to this Panda Express again!

Chana Swope

Pleasant experience food was great fresh and hot.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fajita Quesadilla, Grande Chicken Avocado Bowl of Rice and Beans, Two Churros, Chicken Taco Al Carbon, Mashed Potatoes and Gravy, Fire-Grilled Combos 3 Tacos Al Carbon, Burrito, Chicken Tacos with Creamy Cilantro, Double Chicken Avocado Salad, Baja Shrimp Salad, Homemade Tortilla Soup, Double Chicken Tostada Salad

chong yuna

Food is bad taste. Chicken ball $9 99 last time I eat $ 5Casher very min. Never small to custermer. Looks like Robert Young lady face is buary girl. Never small. I can not go anymore here.

Atmosphere: 3

Food: 3

Service: 3

Greg Stark

As a fast food chain service goes they are okay. Skimpy on the sides. Terrible parking at location.

Atmosphere: 2

Food: 4

Service: 3

Michelle E.

Service was okay but my mom and I came to have a lunch and each item we got came with avocado and they served us both these nasty brown over ripe avocado slices that just put us off our appetites . GROSS !!! Negative stars if I can !!!!

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