Jack In The Box
30 N Rosemead Blvd, Pasadena
(626) 304-9356
Recent Reviews
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The food was good but the service was terrible. I'm very disappointed in the service. First of all I was ordering in the drive thru, I spoke up clearly, she repeated to me something different, I corrected her. She finally got it right on the screen. When I got to the window, 3 people were working the window, one of them gave me a bag of food, when I checked, my order was incorrect. I had to wait for another lady to fix my order. I might not go back to that Jack in the Box.
Atmosphere: 1
Food: 5
Service: 1
Good fast food
Atmosphere: 5
Food: 5
Service: 5
Dissapointed the person who took my order didn't speak English well. I asked for cheese on my burger but food was made. Didn't want to argue kore woth thr guy.
Atmosphere: 1
Food: 3
Service: 1
Quick service. Good value
Atmosphere: 3
Food: 5
Service: 5
Cane drive through this morning at 7:26am ordered a value jack sausage combo with a small coffee, a sm iced coffee and 3 pc french toast at the window he handed me the combo but no regular coffee, when I drove off Alejandro's dumb ass gave me a ham with egg value jack and the regular coffee was old and cold had to write this review otherwise I'd be mad
Food: 1
Service: 1
So long as the right Employee's are working the Food & Services are good...
Wheelchair accessibility: Wheelchair ♿️ Availability is goof here for both parking spots & the Entrance for this Jack in the Box Location...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki Bowl, Supreme Croissant, Homestyle Ranch Chicken Club, Jumbo Jack, Ultimate Cheeseburger, Breakfast Jack, Chicken Tenders and Egg Rolls, Chicken Egg Roll, French Fries, Burrito, Hash Brown, Large French Fries, 3pc Classic French Toast Sticks, Meat Lovers Burrito Combo
The guy at the counter let my food sit in the bag on the back counter till my French fries were 🥶.
I think he was upset that I ordered the with No salt.
Atmosphere: 3
Food: 1
Service: 1
Restrooms very very dirty, and service not professional at all
Atmosphere: 3
Service: 1
My grilled cheese with added tomatoes was just great! It hit the spot and the price didn't hit the air out of my lungs!l Thank you service workers, you did an amazing job!!
Atmosphere: 3
Food: 4
Service: 5
Waited inside and never got help. The bathroom was so horrible my kid didn’t even want to use it.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Warm and on time
Atmosphere: 4
Food: 4
Service: 4
The best tacos in the world at 4 AM
Vegetarian options: Free I for vegans ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Bacon Cheeseburger, Chicken Teriyaki Bowl, Supreme Croissant, Two Tacos, Homestyle Ranch Chicken Club, Jumbo Jack, Ultimate Cheeseburger, Chicken Sandwich, Onion Rings, Breakfast Jack, Chicken Tenders and Egg Rolls, Chicken Egg Roll, Chile Colorado, French Fries, Burrito, Large Curly Fries, Hash Brown, 3pc Classic French Toast Sticks, Meat Lovers Burrito Combo
I would give my experience this morning a ZERO star review if possible. I went to the drive through to order. The person taking my order was pushy, rude, and disrespectful. It was the worst customer service I've ever received ANYWHERE. By being so pushy, he was actually enabling a longer time to finish my order because I wasn't even given 30 seconds to read the menu before being asked, "Anything else." I asked for more time to read and was greeted with another "Anything else." So, I cancelled my order and asked to speak with a manager when I got to the window. The manager was equally pushy, rude, and disrespectful and defended whole heartedly this rude worker's actions. Then, she shut the window on me and refused to talk any more. There are other Jack in the Boxes for me to choose from in the future. I'd rather drive a half hour extra than to ever visit this Jack in the Box again. They don't care about their customers at this one. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Food is good except when you're trying to avoid fast food
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Breakfast Jack
It was a very unpleasant place, dirty and the staff very inattentive. The lousy food.
Atmosphere: 1
Food: 2
Service: 2
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