I got there very late 9:45 PM. No wings available so I took an eight piece. The chicken taste like it was cooked HOURS earlier. Not what I expected when I got back to my hotel room.
Atmosphere: 3
Food: 2
Service: 4
jacob rodriguez
First off the place I went to was dead , I understand how fast food works and not always getting fresh food . But the chicken I received was terrible and had to be tossed . First off the chicken was cooked in fryer oil that was old , the chicken itself was grey . My order was done through the mobile app , and my Mac was swapped for corn . I went back to switch it and the lady working there gave a dirty look like I switched a Mac for a large corn ! She then walks away and tosses the Mac with a stink expression, while her coworker apologizes for the mistake . But beyond disappointed on how are dinner at KFC went , and I know for a fact KFC will do nothing to make it up to us .
Atmosphere: 1
Food: 1
Service: 2
Aroldo Gramajo
Bad service by the lady on the drive thru bad attitude no respect for customers if manager like to know her name email me back also was missing a famous bowl and I ask for it and she got very upset and my 2 chicken breast were old
Service: 1
Raul Gomez
Good service, clean and affordable.
Atmosphere: 4
Food: 5
Service: 5
I Q
They messed up my order they gave me the wrong drink 😑 they didn’t listen to what I wanted. They were rushing us when it was just us in line!!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fried Chicken
MoparJay 14
Good food, prices Going up with inflation, portions getting smaller
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries, 5 PC Nuggets Kids Meal, Mac & Cheese, Crispy Colonel Sandwich Meal, Mashed Potatoes No Gravy, Fried Chicken, Chicken Tenders with Fries, 3 PC Tenders Combo
Christine Mclaughlin
Ordered through drive thru. The totally messed up my order. I ordered a 4 piece tender combo and I got a leg and thigh. I called and asked for the manager and she was completely rude and unprofessional. I asked her name, which to me a normal part of the process. She refused to give me her name. Eventually she told me but I don’t believe it was correct. So disappointed.
Food: 2
Service: 1
Shanna Allen
Jenn has the best attitude and is so helpful. Best customer service !!
Jonathan Chu
Went through the drive through for chicken tenders and fries. The fries were ok but the tenders were overcooked and the cooking oil needed to be replaced (you can taste the old oil). The drive thru worker also had a bit of tough accent to understand and she misheard orders a lot. I ended up being charged for 6 tenders even though I asked for 4.
Atmosphere: 3
Food: 2
Service: 2
Solution Getters
For the drive thru.. once again, the woman on the microphone 10/24 @3:15 pm kept saying ONCE AGAIN, ONCE AGAIN. as if she was talking to her kids or nephews over and over, so we decided to take our large order to Popeyes and all we wanted to know if spice came in a bucket of chicken. She has no business in dealing with customers, and it's our belief that the only customer service she should be providing is to the trash and cleaning tables. Oh, and cleaning the parking lot as well. If she was having a bad day, she should leave her cares and concerns at the door, people can't be all that difficult to find and looking at an average of the reviews, this location is wrecked with customer and food service. I have been coming to this location when pup n taco was across the street across from McDonalds. Being a former kitchen Manager it's just appealing we customers have to spend and getting 50% of the service that others are being paid to give.
I went to KFC today after a long time, hoping to enjoy some crispy chicken. However, my dinner experience turned out to be disappointing. They served me a very old chicken burger that was ready within minutes of placing the order. The patty was chewy and tasteless. When I complained and asked for a freshly made burger, they took 15 minutes to prepare it. The taste of the fresh burger was much better, closer to what I expected from Burger King. Upon closer inspection (see it in the picture), I noticed that the burger appeared to have been fried multiple times to keep it hot, resulting in it becoming dark and not worth the money. The same disappointment was experienced with the other items I ordered; everything was excessively oily and tasted strange. I doubt I will be going to any KFC here again.
Atmosphere: 2
Food: 1
Service: 1
Rosy Vega
I like the service excellent I order korean barbecue chicken ?was good but too maybe if the cook measures the sal will be fantastic idea
Atmosphere: 5
Food: 5
Service: 5
Queen Ford
This is old chicken that I was given at store C004007 820 N Lake Ave. The chicken was cold and visibly old. They gave me old chicken. I went back and asked for fresh chicken. She gave attitude saying it’s just going to be the same and it’s not old. I asked for my money back and she said she can’t because I had eaten the biscuit already. The. offered store credit. I would rot in hell before eating anything at that store. I’ve never had a bad experience at KFC and have been going here quite often for YEARS. This store gives the most subpar service and quality of food. Then the lady in the picture was on the phone on a personal call in the kitchen while I was at the register waiting. I got so frustrated with them and just left everything there and left since I had an appointment to go to and thought it to be quite absurd to contend with a butch built, fat back, gobble neck, chicken worker about food I paid My Money for. She’s miserable and wants others miserable with her. They need better happier workers or that store will not last with that type of service and quality of food. -10/10 — do not recommend.
Atmosphere: 1
Food: 1
Service: 1
California Ford 44
Customer service suck. The fat cashier threw my cash on the counter and slammed my food on the counter. I don't know what her issues is but if she doesn't wanna work then QUIT!!!!!! I'm not going there anymore since they lost a paying customer
I got there very late 9:45 PM. No wings available so I took an eight piece. The chicken taste like it was cooked HOURS earlier. Not what I expected when I got back to my hotel room.
Atmosphere: 3
Food: 2
Service: 4
First off the place I went to was dead , I understand how fast food works and not always getting fresh food . But the chicken I received was terrible and had to be tossed . First off the chicken was cooked in fryer oil that was old , the chicken itself was grey . My order was done through the mobile app , and my Mac was swapped for corn . I went back to switch it and the lady working there gave a dirty look like I switched a Mac for a large corn ! She then walks away and tosses the Mac with a stink expression, while her coworker apologizes for the mistake . But beyond disappointed on how are dinner at KFC went , and I know for a fact KFC will do nothing to make it up to us .
Atmosphere: 1
Food: 1
Service: 2
Bad service by the lady on the drive thru bad attitude no respect for customers if manager like to know her name email me back also was missing a famous bowl and I ask for it and she got very upset and my 2 chicken breast were old
Service: 1
Good service, clean and affordable.
Atmosphere: 4
Food: 5
Service: 5
They messed up my order they gave me the wrong drink 😑 they didn’t listen to what I wanted. They were rushing us when it was just us in line!!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fried Chicken
Good food, prices Going up with inflation, portions getting smaller
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: French Fries, 5 PC Nuggets Kids Meal, Mac & Cheese, Crispy Colonel Sandwich Meal, Mashed Potatoes No Gravy, Fried Chicken, Chicken Tenders with Fries, 3 PC Tenders Combo
Ordered through drive thru. The totally messed up my order. I ordered a 4 piece tender combo and I got a leg and thigh. I called and asked for the manager and she was completely rude and unprofessional. I asked her name, which to me a normal part of the process. She refused to give me her name. Eventually she told me but I don’t believe it was correct. So disappointed.
Food: 2
Service: 1
Jenn has the best attitude and is so helpful. Best customer service !!
Went through the drive through for chicken tenders and fries. The fries were ok but the tenders were overcooked and the cooking oil needed to be replaced (you can taste the old oil). The drive thru worker also had a bit of tough accent to understand and she misheard orders a lot. I ended up being charged for 6 tenders even though I asked for 4.
Atmosphere: 3
Food: 2
Service: 2
For the drive thru.. once again, the woman on the microphone 10/24 @3:15 pm kept saying ONCE AGAIN, ONCE AGAIN. as if she was talking to her kids or nephews over and over, so we decided to take our large order to Popeyes and all we wanted to know if spice came in a bucket of chicken. She has no business in dealing with customers, and it's our belief that the only customer service she should be providing is to the trash and cleaning tables. Oh, and cleaning the parking lot as well. If she was having a bad day, she should leave her cares and concerns at the door, people can't be all that difficult to find and looking at an average of the reviews, this location is wrecked with customer and food service. I have been coming to this location when pup n taco was across the street across from McDonalds. Being a former kitchen Manager it's just appealing we customers have to spend and getting 50% of the service that others are being paid to give.
Service: 1
Restaurantji Recommends
So good
Atmosphere: 3
Food: 5
Service: 3
I went to KFC today after a long time, hoping to enjoy some crispy chicken. However, my dinner experience turned out to be disappointing. They served me a very old chicken burger that was ready within minutes of placing the order. The patty was chewy and tasteless. When I complained and asked for a freshly made burger, they took 15 minutes to prepare it. The taste of the fresh burger was much better, closer to what I expected from Burger King. Upon closer inspection (see it in the picture), I noticed that the burger appeared to have been fried multiple times to keep it hot, resulting in it becoming dark and not worth the money. The same disappointment was experienced with the other items I ordered; everything was excessively oily and tasted strange. I doubt I will be going to any KFC here again.
Atmosphere: 2
Food: 1
Service: 1
I like the service excellent I order korean barbecue chicken ?was good but too maybe if the cook measures the sal will be fantastic idea
Atmosphere: 5
Food: 5
Service: 5
This is old chicken that I was given at store C004007 820 N Lake Ave. The chicken was cold and visibly old. They gave me old chicken. I went back and asked for fresh chicken. She gave attitude saying it’s just going to be the same and it’s not old. I asked for my money back and she said she can’t because I had eaten the biscuit already. The. offered store credit. I would rot in hell before eating anything at that store. I’ve never had a bad experience at KFC and have been going here quite often for YEARS. This store gives the most subpar service and quality of food. Then the lady in the picture was on the phone on a personal call in the kitchen while I was at the register waiting. I got so frustrated with them and just left everything there and left since I had an appointment to go to and thought it to be quite absurd to contend with a butch built, fat back, gobble neck, chicken worker about food I paid My Money for. She’s miserable and wants others miserable with her. They need better happier workers or that store will not last with that type of service and quality of food. -10/10 — do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Customer service suck. The fat cashier threw my cash on the counter and slammed my food on the counter. I don't know what her issues is but if she doesn't wanna work then QUIT!!!!!! I'm not going there anymore since they lost a paying customer
Atmosphere: 1
Food: 1
Service: 1
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