Main Chick Hot Chicken
20 Union St, Pasadena
(626) 660-9204
Recent Reviews
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You know when you go somewhere and you have the best hot chicken you think you've ever had in your entire life and someplace does it better this is that place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tender, mc Sauce, Combo 1 Sandwich Tender Fries, Dark Meat Sandwich
Love this place - great chicken - friendly staff - decent prices and value.
Atmosphere: 5
Food: 5
Service: 5
My comfort food!!! Love doing take out. Everything is always soo sooo good!!
Atmosphere: 5
Food: 5
Service: 5
I love this place but I'm always so hesitant to order just because of the quality of oil and ingredients they probably use. You can just tell that it's not as good as other hot chicken places which is a shame because I love the taste of main chic more than any other hot chicken.
Atmosphere: 5
Food: 3
Service: 5
The chicken sandwich was very juicy, tender and delicious. The fries were very good as well. The cashier Atena was super nice and made sure we had everything we needed.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Seasoned Crinkle Fries, Spicy Chicken Sandwich, Combo 3, mc Sauce, Combo 1 Sandwich Tender Fries
I would not recommend eating inside. It's loud, cramped, and uncomfortable. Just get it to go.
This place makes a really good fried chicken sandwich. Well, as long as you don't get it with cheese which is just a cold slice thrown on the sandwich (why not melt it like every other fried chicken place on earth?). The problem is it's just too inconsistent. Sometimes mild is mild and sometimes mild gets you medium. Sometimes the fries are seasoned and sometimes they're not. Sometimes the sandwich and fries are piping hot and sometimes they're lukewarm. With some quality control and better service, this place could be great. But as of now, it's not worth the risk and I'd go elsewhere.
Atmosphere: 1
Food: 3
Service: 1
I had a very disappointing experience at Main Chick Hot Chicken while picking up an order. When I walked in, the cook or manager on duty (I believe his name was Jose) was standing with another employee, casually chatting. He looked directly at me but never acknowledged me, never greeted me, and made no effort to assist. I stood there waiting while he continued his conversation.
Another customer walked in a few minutes later and rang the doorbell for service—something I didn’t notice at first because I was focused on the employees who were already watching me stand there. Only after the second customer rang the bell did Jose finally come out to greet me, even though I had already been waiting several minutes.
When I told him I was picking up an order, he checked and let me know the order wasn’t ready yet. While waiting, I politely asked if I could have the sauce that normally goes on the sandwich put on the side instead. Since the ordering site didn’t allow special requests, I came in early just to ask in person. He immediately cut me off and very rudely said, “No, we don’t do that,” without even letting me explain. I repeated my request, and again he responded rudely, saying they “can’t do that,” then walked away from me without offering any solution.
I asked him to please check with the woman preparing the food (who I initially thought was the manager). I clearly heard him tell her, “She wants another sauce but I already told her no, so don’t give it to her.” At that point, she came out herself and kindly asked what was going on. After I explained, she had no issue helping me and provided the sauce right away. She was professional and respectful, which I appreciated.
Unfortunately, Jose’s attitude, lack of acknowledgment, and dismissive behavior completely overshadowed the visit. No customer should be treated that way—especially when simply asking a reasonable question. I hope management addresses this, because the level of rudeness and unprofessionalism I experienced was unacceptable.
Service: 1
I got the Supreme level and it was absolutely delicious hot enough to make me hiccup but not to sweat or cry. Absolutely perfect spice level chicken perfect crunch level too loved it.
Recommended dishes: Spicy Chicken Sandwich
Main chick is a very unique flavor
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac \u0026 Cheese, Chicken Tender, Creamy Coleslaw
Great crunch to their chicken
Food: 5
Restaurantji Recommends
I liked combo 1
Atmosphere: 5
Food: 5
Service: 5
It was my first time and I ordered three chicken tenders, which is supposed to be cheaper than the combo like every other places which is combo including three chicken tenders fries and sauce I paid more than the price of the combo. And I asked can I get sauce? She said we charge extra. Service was bad and food Quality wasn’t good.
Atmosphere: 2
Food: 2
Service: 1
Main Chick Hot Chicken in Pasadena is 🔥 🔥 🔥 meaning 😋 Always fresh and thier chicken taste tasty & crisp! Only drawback is that this particular Nain Chick don't have the seating so either you order togo, uses ubereats or the Doordash! Whichever, their food was amazing & you will be happy!
Atmosphere: 4
Food: 5
Service: 5
Kinda mid sandwich compared to competitors
Chicken was hella juicy and hot, sauce was bomb, and fries were ... fries. Good fried chicken is hard to find in SoCal, this was pretty good.
Atmosphere: 3
Food: 5
Service: 5
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