Starbucks

575 S Lake Ave, Pasadena
(626) 795-0918

Recent Reviews

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Candace Proctor

Amazing staff!

FVD

This Starbucks offers a welcoming atmosphere with friendly baristas and a clean environment. It's a popular spot for both locals and visitors, making it ideal for a quick coffee break or casual meeting. While the seating area can get busy during peak hours, the service remains efficient and courteous. Conveniently located with ample street parking nearby.

Atmosphere: 5

Food: 5

Service: 5

My Tech

More than half full of ice. Why?

Winterlord Bismark

Great location.Everyone was nice and the coffee was perfect.

Atmosphere: 5

Food: 5

Service: 5

Kevin McCutcheon

Avoid this Starbucks if you’re with your dog.

On a hot day, our little dog pulled us inside for a quick break and a pup cup.. something Starbucks is usually known to happily provide. We weren’t in the mood for coffee, just wanted a small treat for our dog.

Instead, we were met with attitude. The girl behind the counter scoffed at our pup and snapped, “And what are you getting?” We politely said nothing for us, just the pup cup—and she replied, “I’ll do it this one time, but next time you have to order something.”

Absolutely rude, condescending, and totally unnecessary. A little kindness goes a long way, especially toward pet owners who are regular customers elsewhere. Won’t be back.

Atmosphere: 3

Food: 3

Service: 1

Nancy Herrera

My husband was not given the code to the restroom and we are usuals customers . He said he has to wait in a long line before he gets the code . Horrible service! If you don’t like working at a customer service job don’t work there .

Atmosphere: 1

Food: 1

Service: 1

Raffi Dakessian

I've been a Friend for many years. But lately, we've not8ced that Stbx is losing their grip and inconsistency has been very noticeable, both in product and service. I'm a Realtor so I spend most of my time driving all over LA so get to experience many new locations.

The staff seems more impatient. Always rushing, at the counter. For the first time in drive thru, I had a Barista introduce herself and ASK for my name BEFORE an order, yet she couldnt understand my name and just called me friend. even at the drive through.

As for food and drinks, seems the cups have changed in production where now they leak all the time. Ive stained many pants while driving because of it leaking from UNDER the lid, both plastic and the new papaer ines. As for the new paper lids, they are horrible, they smell like waxed paper and it changes the taste of the hot drink.

Atmosphere: 4

Food: 3

Service: 4

Walter Davis

Disappointing. I had to use the restroom after driving for hours..I was told I had to order before I was allowed to use restroom. No electrical power for computer.

Atmosphere: 1

Food: 5

Service: 5

Jennifer Grannis

Tried to call a dozen times to get busy signal, only to walk in and find 3 unoccupied Starbucks employees standing around gossiping. They were rude and unhelpful, so that seemed on brand. Going elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Junie Hildebrandt

I had a beautiful experience with the employees here. The Coffee Master that was working tonight was caring and kind. And the food and coffee were great. When a giant corporation can allow its stores to have their own personalities and employees feel safe, it can result in excellent businesses.
I highly recommend this location

Atmosphere: 5

Food: 5

Service: 5

Linda M

Look for Silas. He's super nice and knowledgeable

thor

Baristas made my order wrong and I kindly asked them to remake it. One of them proceeds to turn around and complain about having to remake it. I just think it’s unprofessional and maybe they shouldn’t be speaking so loud and complaining when there’s guests around that can hear them.

Service: 1

sarah magana

I grabbed a stopper, and I believe the employee was upset about it. Sarcastically stated, "If you need anything behind here, I will get it for you," but the truth is that I was looking around before I even got it, and no one asked if I needed anything, so I helped myself. Getting bothered because I grabbed something that I should of been offered is crazy.

Service: 1

Rebecca M

As always great and made my order exactly as I asked for.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, Vanilla Bean Crème Frappuccino Blended Crème, Eggs & Cheddar Protein Box, Egg White & Roasted Red Pepper Egg Bites

Anthony Kalin H

The kindest employees I’ve met at a Starbucks by far and that’s pretty difficult cause Starbucks usually has really nice employees. Went for a restroom break and a quick bite and definitely felt the welcome at this location. Restrooms were clean, food was hot and drink was ice cold. Not a huge fan of their iced coffee unless I’m traveling overseas (makes me feel at home when I’m missing it).

Atmosphere: 5

Food: 5

Service: 5

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