ordered one drink. they nearly took 6 min and still got my order wrong. there were no cars or line. terrible service
Atmosphere: 1
Food: 2
Service: 1
J L
I can't give 5 stars for the food but this Starbucks is spacious and the staff keep it pretty clean.
Atmosphere: 5
Food: 3
Service: 5
Mitzi
For some reason the new location made all the employees miserable and rude. I avoid this Starbucks due to the employees always giving bad looks and attitude. Every time i complain to a supervisor or manager nothing is ever done. The old location was better never has a issue until the new location opened up. Do better starbucks.
Atmosphere: 1
Food: 1
Service: 1
Mike York
Kind of small (er, vs. the former location directly across the street), and it's on a pretty busy corner - but it is convenient.
Atmosphere: 4
Food: 5
Service: 5
Josh Renaud
They BLAST music at high volume all the time lately. I used to come here every morning to have a coffee and chill for a few minutes because it’s the only place nearby open before 8am but it’s impossible to do that now because the employees are blasting loud music all the time. I emailed corporate about it and they said they’d send a message to the store manager but that was weeks ago and nothing has changed.
Atmosphere: 1
Service: 1
Jon Oliver
There must be something wrong with the management at this Starbucks. This is my third visit here and it seems that everyone is scurrying around, but walk up customers are treated like an inconvenience. Today I had to wait four minutes for someone to even acknowledge me standing at the cash register wanting to place an order. When I asked a question about the roasts that were available, I was looked at like I was asking to borrow money. Not what I expect from Starbucks. The employees seem hostile overworked, and inattentive.
Atmosphere: 5
Food: 5
Service: 1
Steph Couvrette
Brand new Starbucks with a nice outdoor space. Feels super clean and bright.
Atmosphere: 5
Food: 5
Service: 5
Hale Anderson
Smart staff, super helpful with customers
Priscila L
Prices have gone up! Clean
Atmosphere: 5
Food: 5
Service: 5
Julie Mcintire
Will someone please tell the staff that when you place the order and you have it customized that they should actually read that and not decide that they’re gonna make it a little bit different because I think you’ll like it better. SMH. Now I’m late for where I have to be. My drink is not right, food was cold because they weren’t done at the same time and it’s just an overall frustrating situation that could’ve been easily handled differently.
They’re not the nicest people I’ve encounter at Starbucks. No smiles, all business. They also have an order status board and my name wasn’t on it. I didn’t hear her call my name but I kept looking at the board thinking they forgot my order. Finally I asked and they did have the order ready but it wasn’t board.
Atmosphere: 2
Service: 1
Christine
Every time I come here I get bad service. Workers extra slow and rude
Atmosphere: 3
Food: 3
Service: 1
Ignite Pilates
Every time I come here I get bad service. Workers extra slow and rude
Atmosphere: 3
Food: 3
Service: 1
David Wushuang Zhao
One of the best branches with both excellent indoor and outdoor seating environment, great for working alone or enjoying some leisure time with or without friends. It has a nice view with serenity in the busy Pasadena Downtown area, which is a hard-to-find trait among nearby restaurants.
Overall, it is definitely above standards even compared with its other branches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake Pop
Yuki Kubota
Typical Starbucks but what I love about this location is their excellent customer service and easy parking. Although it’s close to PCC, whenever I go, it’s not too crowded.
While it might look a bit run down, I would definitely go back for more perfectly made soy matcha latte and their friendly staff!
I cannot say much about their food as I did not order any during my visits but my daughter says she loves their egg bites.
ordered one drink. they nearly took 6 min and still got my order wrong. there were no cars or line. terrible service
Atmosphere: 1
Food: 2
Service: 1
I can't give 5 stars for the food but this Starbucks is spacious and the staff keep it pretty clean.
Atmosphere: 5
Food: 3
Service: 5
For some reason the new location made all the employees miserable and rude. I avoid this Starbucks due to the employees always giving bad looks and attitude. Every time i complain to a supervisor or manager nothing is ever done. The old location was better never has a issue until the new location opened up.
Do better starbucks.
Atmosphere: 1
Food: 1
Service: 1
Kind of small (er, vs. the former location directly across the street), and it's on a pretty busy corner - but it is convenient.
Atmosphere: 4
Food: 5
Service: 5
They BLAST music at high volume all the time lately. I used to come here every morning to have a coffee and chill for a few minutes because it’s the only place nearby open before 8am but it’s impossible to do that now because the employees are blasting loud music all the time. I emailed corporate about it and they said they’d send a message to the store manager but that was weeks ago and nothing has changed.
Atmosphere: 1
Service: 1
There must be something wrong with the management at this Starbucks. This is my third visit here and it seems that everyone is scurrying around, but walk up customers are treated like an inconvenience. Today I had to wait four minutes for someone to even acknowledge me standing at the cash register wanting to place an order. When I asked a question about the roasts that were available, I was looked at like I was asking to borrow money. Not what I expect from Starbucks. The employees seem hostile overworked, and inattentive.
Atmosphere: 5
Food: 5
Service: 1
Brand new Starbucks with a nice outdoor space. Feels super clean and bright.
Atmosphere: 5
Food: 5
Service: 5
Smart staff, super helpful with customers
Prices have gone up! Clean
Atmosphere: 5
Food: 5
Service: 5
Will someone please tell the staff that when you place the order and you have it customized that they should actually read that and not decide that they’re gonna make it a little bit different because I think you’ll like it better. SMH. Now I’m late for where I have to be. My drink is not right, food was cold because they weren’t done at the same time and it’s just an overall frustrating situation that could’ve been easily handled differently.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
They’re not the nicest people I’ve encounter at Starbucks. No smiles, all business.
They also have an order status board and my name wasn’t on it. I didn’t hear her call my name but I kept looking at the board thinking they forgot my order. Finally I asked and they did have the order ready but it wasn’t board.
Atmosphere: 2
Service: 1
Every time I come here I get bad service. Workers extra slow and rude
Atmosphere: 3
Food: 3
Service: 1
Every time I come here I get bad service. Workers extra slow and rude
Atmosphere: 3
Food: 3
Service: 1
One of the best branches with both excellent indoor and outdoor seating environment, great for working alone or enjoying some leisure time with or without friends. It has a nice view with serenity in the busy Pasadena Downtown area, which is a hard-to-find trait among nearby restaurants.
Overall, it is definitely above standards even compared with its other branches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake Pop
Typical Starbucks but what I love about this location is their excellent customer service and easy parking. Although it’s close to PCC, whenever I go, it’s not too crowded.
While it might look a bit run down, I would definitely go back for more perfectly made soy matcha latte and their friendly staff!
I cannot say much about their food as I did not order any during my visits but my daughter says she loves their egg bites.
Atmosphere: 3
Food: 5
Service: 5
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