Starbucks

671 North Fair Oaks Avenue Fair Oaks Renaissance Plaza, Pasadena
(626) 440-9962

Recent Reviews

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Mehman Mammadli

If you want to use a restroom or wash your hand just be sure that you have to order first. Otherwise they don't care you. Thats new policy what a staff member said

Atmosphere: 1

Food: 1

Service: 1

Caesar Anderson

Annoying workers, they only let you use the bathroom if you buy something. Only Starbucks I've been to that employs this stupid rule.

Atmosphere: 2

Food: 3

Service: 1

Keyla Recarte

They didn't let us use the restroom without paying for something first. Service was also mediocre.

Atmosphere: 1

Food: 2

Service: 2

Arthur Anderson

Purchase to use restrooms. I shop at all kinds of Starbucks everywhere. To be asked to buy something is low class. Don't shop at low class Starbucks.

Atmosphere: 1

Service: 1

Jennifer Acuna

Beyond friendly. I showed up pretty quickly for my online order one lady greeted each customer and made sure she knew what they needed even offered water one who I assume had waited a moment and another lady in the back was boppin her head to a song while making coffee it was just a nice atmosphere very pleasant

Atmosphere: 5

Food: 5

Service: 5

edgar gonzalez

Delicious. Great way to start your day & have some breakfast

Atmosphere: 5

Food: 5

Service: 5

PHAT COMEDY LLC

Very expensive..but well worth it! Lol

Atmosphere: 3

Food: 4

Service: 4

Tracy Lowrey

Drove from one Starbucks in the Eaton burn area. Met my husband who is working at clearing debris from burn area. Holding my Starbucks cup, half drank, and asked for bathroom code. Starbucks works said if you didn't purchase your Starbucks from this location, we won't be giving you the bathroom code. Wow, we'll done Starbucks. Will make sure I never make an actual purchase from this Starbucks.

Atmosphere: 1

Service: 1

caramel

Jonathan the shift supervisor was very rude during my visit I will not suggest this location to others

Atmosphere: 1

Food: 1

Service: 1

Jay Renee

Been coming to this Starbucks for the last year since I’ve had the area as a bus operator. Most days I’d purchase a drink via mobile app in the a.m so that it’ll be ready by the time I’d reach the stop to be able to get back on my route without any delays. Some days I’d take my 15 min break in the area and would stop by for the second time of the day just for a quick restroom break. Usually given a code with a smile and a “have a great day” when I’m exiting but today. Wow today, I was told (in uniform) that I had to purchase something in order to use the restroom and or get water. What a coincidence that the new policy started today. Now, I’m no royalty or should be given special treatment but I’d think if someone came in with a bus operator uniform and safety vest that didn’t want to purchase anything would be obvious that “hey he/she may just be in route and has to go.” I think I’m more disappointed because I didn’t even bring a wallet in with me to even purchase something if I had too or in knowing that I’d have to spend $6+ for the restroom because my drink and danish is $6+ every morning. Maybe a sign should be placed stating “no public restrooms” instead of me asking for the code then being told “did you make a purchase? Starting today the restrooms and cups of water are available for customers who purchase something.” Well, now I know… I guess.

David Moreno

They switched to the nugget ice =/

Atmosphere: 5

Food: 5

Service: 5

Dumbo Forever

This is my most favorite Starbucks Felipe and manager you rock

Atmosphere: 5

Food: 4

Service: 5

Joseph Wanganga

Horrible service.i ordered online, to get there,I was told "we are not serving online."I asked the lady. "What am I going to do since the online took my money?she said "I don't know"

With in a minute she said ohh I got it.Realy! Last time I ordered refresher.vinti. I was surprised to get the small one when I got there.i had to wait for them to make another one.whats the point of ordering online.?

Improve!!

Atmosphere: 2

Food: 4

Service: 1

Law of One

Friendly service.

Atmosphere: 5

Food: 5

Service: 5

Yael Luz

The coffee was different than I am used to. I didn't like it. Nowhere to charge my laptop and a little too small. I wasn't able to workbproperly

Atmosphere: 3

Food: 3

Service: 3

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