Taco Bell

1953 E Colorado Blvd, Pasadena
(626) 432-1870

Recent Reviews

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tony cruise

Staff is very unprofessional and grumpy. They also refuse to release the orders, even though they say they are already on the app

Atmosphere: 1

Food: 1

Service: 1

Lorena Salgado

I ordered a steak chalupa and the steak was burnt, terrible tasting, had to toss it

Food: 1

Eddie Ouchi

Their customer service is great and I go there during the slow time so my food is ready quickly! Oh, and my food is delicious, and I love the burritos and other delicious items!

Atmosphere: 5

Food: 5

Service: 5

Lady Runt

Fast and good service. Good food as well.

Atmosphere: 5

Food: 5

Service: 5

LaTeila “Teila” Harrison

Complaining about the number of package of mild sauce for a large order

Atmosphere: 5

Food: 5

Service: 3

Alex G

Bad service

Food: 1

Service: 1

Garo S

1 Star. Absolutely Ridiculous Experience

I placed an order online and chose to pick it up through the drive-thru, thinking it would be quick and easy. Big mistake. When I got to the speaker, they first claimed they didn’t have my order. Then suddenly they “found it,” but told me it was set for inside pickup like that somehow made it invisible to them until then.

I was told to pull up to the window, only to be told again that I needed to come inside to get it. Seriously? It’s the same bag of food why not just hand it to me? and now I’m being told it’s not even ready yet? ( it had been at least 15-20 minutes since the order had been placed )

So I go inside, frustrated, and tell them how ridiculous this all is. Instead of acknowledging the situation, the staff just kept repeating that the food wasn’t ready. I asked how this made any sense if I had ordered at the speaker, they’d have made the food while I was waiting at the window. One of them even said, “Yeah, that’s different though you picked inside pickup.”

This whole experience was unprofessional, unhelpful, and honestly just made no sense. A little common sense and customer service would go a long way.

Management needs to teach the young staff some customer service skills

Atmosphere: 1

Service: 1

Chris HAig

Literal worst service ever. I went at 10 pm, the girl was speaking so fast I had to asl her to repeat herself where she proceeded to speak the same speed. The only distinguishable that she said was app. So I said no I won't be using app. My order was simple, taco Supreme meals, I even told her the number. One Pepsi one mango soda. I get to the window, they forget the Pepsi. I look in the bag no hot sauce. I ask for both, get home, the Pepsi is diet, the tacos are all wrong, just regular tacos and I can't help but feel it was intentional. Just miserable people trying to ruin other peoples nights. I will never in my life return to this location.

Atmosphere: 1

Food: 1

Service: 1

Ken Lam

I did an mobile order. Before I got the food the people at taco bell already gave it to somebody else. I was left paying for a combo and not receiving my food. Super unsatisfied

Dietary restrictions: Do eat here

Kid-friendliness: No

Wheelchair accessibility: Not good

Atmosphere: 1

Food: 1

Service: 1

Andrea Ramirez Ledesma

It's okay takes a while to prep the food But it's okay

Update: I placed an order in drive-thru and no sauces were added after screen showed all sauces I placed. Please double check your sauces before you leave the drive-thru. It will save you a dry meal. #sauceislife.

Atmosphere: 4

Food: 3

Service: 1

Joe Pettit

Nice place. Quiet area. Fast service and nice employees.

Atmosphere: 4

Food: 4

Service: 4

Julia Farley

Edited from 1 Star 2022 to 5 Star 2025
service & drive thru have been great! no forgotten items or mistakes. thank you appreciate

Atmosphere: 3

Food: 4

Service: 5

Kate Lý Johnston

It's taco bell

Adam

The food is fresh and on point the staff there were courteous impatient but there are a lot of homeless people that like to relax in the dining area.

Atmosphere: 2

Food: 5

Service: 4

Wil

🌮🔥 Taco Bell is the GOAT! 🔥🌮

Listen, I may only be able to afford the cheapest items on the menu, but let me tell you—those Cheesy Bean and Rice Burritos 🌯 and Spicy Potato Soft Tacos 🌮 hit HARD every time! 💥 The perfect combo of flavor, affordability, and that little rush of happiness when you hear “your order is ready” 🛎️.

Where else can you get a full meal for the price of loose couch change?? 🪙💰 Nowhere, that’s where! 💯 T-Bell understands the struggle and DELIVERS. 🚀 The crunch, the spice, the melty cheese—every bite is a blessing 🙌.

Taco Bell: for the broke, the hungry, and the enlightened. 🔮✨

Atmosphere: 5

Food: 5

Service: 5

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