I had one of the worst customer service experiences at the Zankou Chicken on Colorado in Pasadena. When I politely asked the front desk for a cover, the woman working there completely ignored me and refused to even respond. She was extremely rude and impolite, acting as if I wasn’t even standing there. I was shocked by how unprofessional she was. I ended up having to ask another employee just to get basic service.
This location seriously needs to train their staff on how to treat customers with respect. Very disappointing and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Combo Kabob Plate
Tim S
Great rotisserie chicken w garlic sauce. Among the Best of rotisserie chicken in LA.
Mediocre service.
Atmosphere: 3
Food: 5
Service: 3
Eddie Visual
Garbage quality and waited forever staff was rude
Atmosphere: 1
Food: 1
Service: 1
alex sedaros
Very bad service waiting 25 rings to pick the phone put you on hold for over 15 minutes to get to you to place the order, short staff not friendly when they answered , Glendale location is much better 5 star
Atmosphere: 1
Service: 1
George
Takes a while to get a take out order but it's tasty so I keep coming back.
Ben Shutman
I'd like Zankou better if it weren't so dang expensive. Seriously the chickens are smaller than they used to be. It's $30+ for a family meal. I remember when Zankou was inexpensive!
Rotisserie chicken was just okay and it was all quite expensive. Over $5 for a side of rice...wish I had a better meal for what I paid.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Hummus
Ryan Clough
Overall my experience was exceptional. I’m so grateful for not only the tastey cuisine but for the proper facilities provided for patrons like myself who have IBS -Type M and live with alternating (sometimes instantaneous) bowel habits -I never know what my experience is going to be like dining-in and zankou chicken has allowed me to continue to dine in with my friends and dates without any worry that I won’t make it to the bathroom in time. This location’s restroom is in clear sight, accessible, has multiple stalls and they always keep extra toilet paper stocked incase it’s an IBS -Type D day (if you know what I mean!) Haha anyways, I just wanted to post this to spread awareness of IBS Type-M incase there is anyone out there afraid to enjoy their favorite Mediterranean restaurant with the ease knowing your pants will stay doo doo free (srry for not using scientific terms sometimes you just gotta make the most of it and laugh ;D )
Atmosphere: 5
Food: 5
Service: 5
tyco411
Been going to Zankou for literally decades. Really enjoy the food. It has gotten crazy expensive though, and we visit much less often than in the past. Food is still great though. Wait times vary and we tend to order ahead these days. We have tried almost every thing on the menu and like everything we have tried. Parking at the Glendale and Pasadena stores can be tricky, especially then they are busy.
Atmosphere: 3
Food: 4
Service: 3
Arcelia Duenas
Seating was available, no problem. Food is so good and tasty.
Excellent
Atmosphere: 5
Food: 5
Service: 5
Great Mediterranean fast food
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Combo Kabob Plate, Chicken Kabob Plate
Terrible Customer Service
I had one of the worst customer service experiences at the Zankou Chicken on Colorado in Pasadena. When I politely asked the front desk for a cover, the woman working there completely ignored me and refused to even respond. She was extremely rude and impolite, acting as if I wasn’t even standing there. I was shocked by how unprofessional she was. I ended up having to ask another employee just to get basic service.
This location seriously needs to train their staff on how to treat customers with respect. Very disappointing and unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Combo Kabob Plate
Great rotisserie chicken w garlic sauce.
Among the Best of rotisserie chicken in LA.
Mediocre service.
Atmosphere: 3
Food: 5
Service: 3
Garbage quality and waited forever staff was rude
Atmosphere: 1
Food: 1
Service: 1
Very bad service waiting 25 rings to pick the phone put you on hold for over 15 minutes to get to you to place the order, short staff not friendly when they answered , Glendale location is much better 5 star
Atmosphere: 1
Service: 1
Takes a while to get a take out order but it's tasty so I keep coming back.
I'd like Zankou better if it weren't so dang expensive. Seriously the chickens are smaller than they used to be. It's $30+ for a family meal. I remember when Zankou was inexpensive!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cucumber Salad, Falafel, Roasted Chicken
A chicken Tarna plate would be my last meal if I have a chance to choose... mouth watering!
Atmosphere: 4
Food: 5
Service: 5
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Kabob Plate, Hummus, Cucumber Salad, Baklava
Restaurantji Recommends
Rotisserie chicken was just okay and it was all quite expensive. Over $5 for a side of rice...wish I had a better meal for what I paid.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Hummus
Overall my experience was exceptional. I’m so grateful for not only the tastey cuisine but for the proper facilities provided for patrons like myself who have IBS -Type M and live with alternating (sometimes instantaneous) bowel habits -I never know what my experience is going to be like dining-in and zankou chicken has allowed me to continue to dine in with my friends and dates without any worry that I won’t make it to the bathroom in time. This location’s restroom is in clear sight, accessible, has multiple stalls and they always keep extra toilet paper stocked incase it’s an IBS -Type D day (if you know what I mean!) Haha anyways, I just wanted to post this to spread awareness of IBS Type-M incase there is anyone out there afraid to enjoy their favorite Mediterranean restaurant with the ease knowing your pants will stay doo doo free (srry for not using scientific terms sometimes you just gotta make the most of it and laugh ;D )
Atmosphere: 5
Food: 5
Service: 5
Been going to Zankou for literally decades. Really enjoy the food. It has gotten crazy expensive though, and we visit much less often than in the past. Food is still great though. Wait times vary and we tend to order ahead these days. We have tried almost every thing on the menu and like everything we have tried. Parking at the Glendale and Pasadena stores can be tricky, especially then they are busy.
Atmosphere: 3
Food: 4
Service: 3
Seating was available, no problem. Food is so good and tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Kabob Plate, Cucumber Salad, Baklava
Very good food, sometimes the wait time is a little long because it's fresh. Service is okay. Lots of seating to enjoy.
Atmosphere: 4
Food: 5
Service: 4
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