El Pollo Loco
2351 Theatre Dr, Paso Robles
(805) 237-1350
Recent Reviews
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I am a digital native but it is Really bad service when I have to put my own order into the system and no one can correct it when it fails to recognize a valid id for a veteran or senior discount .
Atmosphere: 2
Food: 3
Service: 1
Lady in drive thru is VERY RUDE!!!! I have a family of 6 I've been a costumer for like ten years .I always get the 16 piece meal since we're a family of 6 so I always ask for more sauce since they always put like 5 the lady in the drive thru gets very mad and rolls her eyes. I tell her that I can pay for extra salsas but she ignores me . Never going again ..
Atmosphere: 1
Food: 1
Service: 1
Great deal on their family meal.
Atmosphere: 5
Food: 5
Service: 5
Stopped after a long drive, paid $48 for 4 orders that was full of hard burnt stale clumpy rice mixed in. What a waste of $$ and disappointing to say the least. NO BUENO!!!!!
Food: 1
NO POLLO in POLLO BOWL!!!!
Ordered ((numerous times without errors)) pollo bowl and there was literally NO chicken in it. Didn’t check it before driving home as this has not occurred before……wow……disappointing indeed.
Atmosphere: 3
Food: 1
Service: 1
Not enough rice and chicken in the bowl.
Atmosphere: 4
Food: 4
Service: 5
Delicious 😋
Atmosphere: 5
Food: 5
Service: 5
We don't have this restaurant in NY. The food was better then I remember. The staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Can I just say that the ladies at the drive thru are always so nice it’s refreshing to see.
Food: 5
Service: 5
I am sad. I spent $16 for a double tostada. I know I'm lame asking for no lettuce, no salsa, no cilantro. But I got no Avacado and very little chicken. Also, the desk lady rolled her eyes at me and literally threw my food in the bag.
I am sad, the flavors are great but my meal was NOT worth what I paid. Do I continue to go knowing I consistently receive that type of service, or do I just not get the food from there anymore?
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
My son loves fried chicken, but it turns out he looooves the fire grilled/roasted chicken as well. Also great if you're on a budget....like the small Loco Salad with cilantro dressing (and I'm not a fan of cilantro), and a BRC (beans, rice & cheese) burrito. Burrito and salad are $2+/- each. Make sure you check your special order before you leave. They tend to get it wrong half of the time, but I still love going there..
Atmosphere: 4
Food: 5
Service: 5
Quality has gone down hill
That's all around not just this location
Ordering hax gone automated and digital. For non tech people this will be hard for inside ordering. The salsa bar waz gone...assume due to people and germ control. Building interior space nice but needed cleaning attention when we were there.
Amazing staff with great customer service . Always come to this restaurant when I visit Paso Robles . Thank you
Over the years I used to come here for the salad bar, but they took that away now when I order the chicken, it’s not as much meat as it used to be. I’ve came a few times just to see if it was me and I got a small piece, but it turns out if you really want enough chicken you gotta order a whole chicken
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