Jersey Mike's Subs

Subpar staff can’t even get a simple order correct

Atmosphere: 3

Food: 3

Service: 1

I agree with the warning that they will not make mini size sandwiches! This policy is really a misrepresentation of their menu. They should advertise that they do not have a mini size. My wife and I are seniors and cannot eat the larger sizes that they have so it is a hardship if we come there and they do not allow us to have a mini size. We've never experienced this with any other Jersey Mike's so I don't know if it's a corporate or local decision. It is disappointing because the food is so good.

Atmosphere: 4

Food: 5

Service: 1

the regular employees are kind and enjoyable. now that being said, the management and higher-ups are terrible. i had a few issues & was entirely ignored. once again, this is not the upfront employee’s fault. only the higher-ups.

Atmosphere: 3

Food: 2

Service: 4

Good food and great staff. Highly recommend.

Parking: Lots of parking. Easy in and out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey and Provolone, Club Supreme

This restaurant was a joy to dine in at. I was a first time customer today. The stuff was very friendly and helpful. Food was exceptional. Definitely will be returning in near future 😀

Parking: Large parking lot. Plenty of room.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Miss Vickies Salt and Vinegar Chips, Turkey and Provolone

Today I decided to come in for a salad after ordering I was clumsy and dropped the whole bowl. Cindy and Gloria were so kind to me and understanding. They both showed me wonderful customer service and kindness. This kindness is missing in the world. Thank you ladies for going above and beyond.

Atmosphere: 5

Food: 5

Service: 5

Super friendly staff today! Made a great #7 that hit the spot!

Atmosphere: 5

Food: 5

Service: 5

Vegetarian options: Always great staff, my sandwich is always yummy.
The staff are always welcoming.
Love coming back

Recommended dishes: California Club Sub, Buffalo Chicken Wrap

Maria made the experience all the more enjoyable We came with 10 people and still the line went swiftly and sandwiches were all made correctly. Maria went out of her way to offer a cookie to make our kids’ days and we couldn’t thank her enough. Thank you!

Atmosphere: 5

Food: 5

Service: 5

I like their sandwiches but, be warned of the service! If you are hungry for a little mini mid-aftennoon snack (sandwich) on white, you may be very disappointed. There is a policy that when they run out of the mini size in the bread of your choice that they bake earlier in the day, it may be game over. When I was informed that my only choice for a mini was the rosemary parm, I asked the staff if they could cut down a white or wheat- "No" and "No" was the reply. I left.

On my way home, about 4 miles away, I thought "this is wrong", I have had many minis :-) with no issues in the past. I'm in the sub club for crying out loud!

I called and talked to the lead person on duty and told her my story. She confirmed that when they run out of the pre-baked mini bread of your liking, that's it. She said cutting down a regular size bread was just too wasteful. I guess losing a customer is worth an inch of bread? To be fair, I was offered a free mini if I came back in and asked for her, but I declined on principle.

To the manager of the store in Paso. Did you make this policy? Or is this from Corporate? I think a better policy is 'the customer is always right'! Fast food is so expensive these days, right?! If you are training your staff to let a customer walk after a simple request then I will take my business elsewhere.

The end. (I do feel slightly better, but I am still hungry)

Atmosphere: 2

Food: 4

Service: 1

Surprised the reviews are so low..food was great, guys at the front were super nice, definitely new sando spot?

Atmosphere: 5

Food: 5

Service: 5

Wow this used to be our favorite sandwich shop. No more!Management has obviously changed and not for the good!When the blonde manager was there everything was smooth and employees were happy. Complete opposite now! The new dark haired short manager treats the staff terribly. Rude to customers as well. No wonder we've noticed a huge turnaround in the staffing. Words of advice to this Jersey Mike's- change is not always a good thing!Don't fix things that are not broken! We will not be returning.Just to add we've heard around our small town the same opinions. Very sad!

Atmosphere: 1

Food: 1

Service: 1

Service is hit or miss, but the food definitely blows Subway out of the water

Atmosphere: 5

Food: 5

Service: 3

ood 、 Service <AmbianceChange of management? Bad decision! New dark haired female manager is a tyrant! Rude rude rude! The other manager (Hispanic man) really needs to be let go! The way they speak to their employees is deplorable and downright immoral!We used to absolutely adore this shop when (I believe it was Shannon) who ran it with Gloria and Logan! We don't recognize anyone, which is huge in our town! Everyone knows everyone with that country vibe! No more welcomes, chit chats just "What do you want"?''I give you the sandwiches are still decent but the atmosphere is no longer happy. We feel it! The town is talking!Going downhill on morals Jersey Mikes Paso!We wil not be back!

Atmosphere: 1

Food: 2

Service: 1

Never coming back to this location.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Mike's Famous Philly